KEY RESPONSIBILITIES

Planning and controlling the testing process and ensuring the QA processes are being followed by the team

Mastering Site features functionalities with thorough understanding on internal tools and platforms (CMS / Offer manager / PIM etc)

Working closely with the Product teams to clearly understand the assumptions, background and risks for all allocated pieces of delivery

Clear communication on the QA plan and strategy, challenges faced and it's impact in the deliverables to the stakeholders

Monitoring the QA team, ensuring that tasks are allocated and delivered according to the plan and escalate where a deviation to plan is likely

Being commercially aware of all decisions made throughout a project lifecycle -understanding potential impact to the timescale and raise issues/concerns where appropriate

Maintaining regular QA team meetings with the offshore team and communicating the updates to the team

Participate in the requirement meetings and proactively provide feedback wherever required.

Ensuring QA resource is equipped with the necessary knowledge and training required to perform his tasks

Creating QA test plans/strategy for any features, roll outs or enhancements and getting sign off form the stakeholders

Accepting and clarifying the requirements and ensuring they are precisely defined

Escalating issues/concerns immediately in order to avert projects running over time/budget

Completing all required reports as identified and required in a timely and accurate manner

Ensuring that all risks and issues are communicated to stakeholders

Work collaboratively at all times ensuring that your communication style is consistent, clear and open

Understand and work with the QA related tools and framework and provide recommendations that can help enhance the framework to support testing.

Should be hands on and help out in testing when required. Should be able to debug and execute automation scripts.

Work closely with the QA Manager on the strategies, improvements, recommendations, escalations, project updates, status, challenges, risks etc.

Develop strong relationships with both the brand and the production team, ensuring that potential opportunities are identified and shared

Work collaboratively with the other QA Leads