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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLE
Street Address EMAIL AVAILABLE
FOCUS
Lead Strategize Execute Innovate Empower
PROFILE
Commenced serving state and local government in 2001. Since 2007, successfully lead an IT public service-
orientated organization serving in the executive role as the CTO. Head a multifunctional unit that includes
Court Information Services, Network Administration Services, and System Support Services. Direct the
effective delivery of technical operations and support for systems, networks, databases, and applications.
Support 400 employees including 100 judges and court administration. Support 34,000 attorneys statewide.
Faced with financial restrictions, effectively slashed the budget 64% in 2 years.
Before working for state and local government, provided all CIO functions and administered all systems for a
premier IBM business partner. Support for all departments, users, sales, building systems, IT support for
other companies on the FAU campus, and support for external customers. Reversed all IT support functions
to become cash positive.
EXECUTIVE EXPERIENCE
Currently lead and direct the design, development, deployment and maintenance of information technology
applications and infrastructure to support critical organizational functions. Drive my department to deliver
information technology solutions that align with our vision, strategic direction, mission and values. Focused,
results-oriented, strategically-minded dynamic leader who uses drive, diplomacy, persistence,
professionalism and creativity to ensure results. Strategic vision drives the operational performance with a
high degree of accountability. Design and implement contemporary processes that enhance organizational
effectiveness. Build and direct high performing teams, while committing to high ethical standards.
additionally provided electronic warrants between
Leverage common goals between IT and other judges and police departments.
internal and external organizations. Forge new
solutions, policies, standards, and laws among a Prepare, review and manage IT business plans,
broad base of groups and organizations. Monitor budgets and forecasts. Strategically govern the
ongoing legislation in order to detect areas that resources that make up the organization. Manage
will impact my organization. Quickly interact with assets, leases, and contracts regarding
legislators to inform them of potential issues and equipment, maintenance, services, and
guide them in amending the proposed law. Guide outsourcing. Evaluate funding sources and
many county and city police stations regarding present new project funding requests before
proper IETF standards related to implementing commissioners. Generate long term strategic
valid SPF records. Collaborate with our county plans that account for the interaction of all
Clerks IT department to organize the real-time employees, systems, and budgeting. Produce
sharing of data and to create new processes that contingency plans for each employee, system
increase efficiencies. point, and reduction of each budget category.
Administer department with integrity and a
Flexible to adapt with rapidly changing short term progressive written strategic plan.
technical challenges that often result from new
legislation. Keep our organization up to date with Regulate resource requirements to ensure an
state standards and comply with new policies. In appropriate balance between tactical and strategic
serving the public interest and finding budget demands. Guide the development of enterprise
efficiencies, legislation provided the requirements technology standards, governance processes and
and deadlines to create technology that provides performance metrics to ensure IT delivers value
online scheduling, electronic forms, orders and for critical business decisions. Identify and
dockets. In an effort to eliminate costs associated implement best practices for optimizing
with paper processes, I achieved this and infrastructure and operations costs, improving
system performance, and ensuring that service- infrastructure planning, engineering and
level requirements are met. Plan short-and long- deployment, including IT business continuation
term development of technology architecture, strategies.
In 7 years as CTO, only 2 employees have been turned over due to lack of retention. This was challenging
due to salary increases being unavailable for 6 of those years. Lead a diverse group of employees to carry
out my strategic vision in order to meet all organization goals. Develop my staff in order to provide my
department with the skills needed to achieve the long term organizational strategies. Encourage teamwork
and competition between team members. Construct departmental design that helps each functional work
section provide foundational support to the other departmental functional areas.
Define standards, policies, procedures, measures, and organizational enhancements to meet goals for our
technology group. Enact key performance indicators. Mentor staff members in order to assist them in
cultivating their skills. Establish compensation, training, and short and long term career goals. Select and
manage staff as well as outsourced vendors who will implement and develop our applications or other
developmental work.
Command the software development process, of technology, while keeping users satisfied and
setting short-term objectives and assessing meeting budget objectives. Now leveraging the
progress as defined by the selected software platform to achieve even more benefits and
development methodology. Authorize coding savings.
conventions, documentation standards, Improve the network infrastructure making it faster
specification conformance, and testing regimen. and including redundancies. Relocate the main
Revise current best practices for our web datacenter 30 miles away from the courthouse at
framework. Improve or develop new architecture a category 5 coded secure site. Add bandwidth,
for applications if needed. Conduct code reviews supplementary internet options, and update our
and specification conformance testing. Direct the data cables, switches, and electrical grid. Replace
quality assurance process, including integration expensive systems with faster, redundant
and system testing. Select, deploy, and monitor systems. Evaluate a new Digital Court Reporting
performance profiling tools and procedures. system finding it does not meet acceptable quality
Review and approve proposed development standards or provide substantial savings. Migrate
releases and manage the release process. web and application servers to a new platform.
Orchestrated a new email fax system that
Lead rapid development from design to integrates with new all-in-one copiers. Upgrade
completion under aggressive timelines. Achieve our video operations hardware and network.
business goals by identifying and prioritizing Protect against and respond to security threats.
development initiatives and setting timetables for Interact with the Florida Fusion Center and the
the evaluation, development, and deployment of Florida Department of Law Enforcement to identify
all applications and services. Identify the new and viable threats. Confirm all systems are
opportunities and risks for delivering web and up to date and protected against spam, malware,
mobile based information. Evaluate new and viruses.
technologies and make recommendations and
decisions on inclusion into the development Exceed goals and expectations required of my
methodologies and product architecture. Organize technology group. When there are issues,
implementation plans to be followed by whether tactical or strategic, I make appropriate
development staff. Research and evaluate third decisions by analyzing the problem and applying
party software for usage in our development logic and technical knowledge. Implement
lifecycle to aid efficiency and quality. framework to enhance programmer coding efforts,
in order to meet set goals. This framework was
Apply creativity, analysis, and innovation to set the not compatible with our application server. Met
strategy to achieve organizational goals that must with both vendors and support representing the
be met. When recently required to cut my budget framework and the application server so that they
40%, made the decision to make a fundamental could work together to provide a solution. Both
change. It was the perfect opportunity to provide vendors gave assurance that there was no way
our users a better email experience while adding possible for the products to work together.
value to the organization. The strategy met much Analyzed both products myself to see what the
opposition by other state and county IT incompatibilities were. Once issues were
departments. Able to show that the new system established, changed file structure of application
created more value, security, reliability, and ease server. In essence, creating the very first J2EE
of use for our users, with significant cost savings. compatible WebSphere server, before IBM was
Headed the first county to implement the solution able to bring one to market.
in the state. Help county to be on the cutting edge
Require department focus be on providing the ensure the highest level quality of service is being
best possible customer service. Our main achieved.
customers are Judges and they demand a fast
response with a positive outcome. Monitor system
levels and make sure we are staffed at
established standards. Surveys are available to
PROFESSIONAL HISTORY
State of Florida (Broward County Courthouse) Fort Lauderdale, Florida
CTO February 2007 - Present
Lead the operations of Judicial Information Systems ensuring the availability of court related systems.
Coordinate and manage a multi-million dollar budget. Reduce budget while maintaining future growth
projections.
Hire, lead, mentor, evaluate, discipline, terminate, and monitor employees. Drive customer focused IT
culture.
Impose responsibility and accountability for work being performed while supporting needs of IT Staff.
Make decisions that increase work flow and solve critical issues while maintaining focus on future IT
structure.
Monitor changes in legislation that impact the courts. Work with legislators to add amendments to proposed
bills.
Enforce all state and county procedures and policies. Ensure state technology standards are met or
exceeded.
Develop standards, processes and performance metrics to ensure IT delivers value for critical technical
decisions
Plan technology architecture, infrastructure, engineering and deployment, including continuation strategies
Direct projects and coordinate plans between programming and networking departments.
Build future hardware infrastructure based on software requirements, growing capacity, and system integrity.
Design software architecture direction based on customer requirements and vendor capabilities.
Prioritize projects and establish timelines and workflow, prerequisites, strategies, and resources.
Coordinate shared data resources between Clerks, Broward county, Court Administration and Judges.
Provide hands on knowledge and experience to assist with any job functions as needed.
Maintain the balance between strategic and tactical demands. Monitor and evaluate latest IT trends.
Meet with staff and managers to ensure that projects stay on schedule and that deadlines are met.
Improve systems to ensure high availability and high performance.
Provide effective delivery of IT operations and support, network, system and database administration.
Maintain and improve team morale, reduce turnover, and protect our department's reputation.
Broward County Courthouse Fort Lauderdale, Florida
Systems Manager November 2001 - February 2007
Managed Systems department, employees, and processes. Assisted programmers and contractors.
Upgraded and installed software, including OS/400, WebSphere, Domino and Licensed Programs.
Deployed applications within WebSphere. Installed Struts, CrystalClearEJB, and Aldon for change control.
Created WebSphere application servers, enterprise applications and datasources.
Maintained and compared PTF levels. AS400 and WebSphere Performance tuning.
Loaded and applied Cumulative, Hiper, Database, Performance, Hardware, and WebSphere PTF's.
Migrated systems to new i5/550 server. Hardware upgrade planning. LPAR implementation. HMC.
Created queries using Query/400 and SQL. CL programming to automate AS400 procedures.
Assembled applications using WebSphere AAT, WSAD. Used Qshell to create WebSphere instances.
Created development and production environments and guidelines for WebSphere.
System cleanup to maintain Dasd levels including journal receivers maintenance.
Moved programs and objects into production. Implemented change control software. Updated Websites.
Assisted Tech Support with printer, connectivity, user profile and all AS400 problem resolution.
Set up jobs and IPL to run in AS400 job scheduler. Simplified batch processing.
Changed TCP/IP settings. Added directory entries. Changed html and xml tables.
BRMS configuration and integration with TS3100 tape library between 4 LPAR's.
Created backup and recovery strategy. Reviewed disaster recovery with SunGuard, IronMountain, and
1Vault.
Created Domino cluster servers for email high availability and performance load balancing.
AS400 720 - 820 systems upgrade planning including Lotus Fax, LPAR, and WebSphere partition.
Upgraded DNS Bind 4 to Bind 8, Upgraded WebSphere from 3.5 to 4.0 to 5.1 to 6.0. Later to 7, 8, and 8.5.
Reviewed software solutions for change management, and web reporting for use with WebSphere.
Upgraded AS400 hardware, including ethernet conversions, internal xSeries servers, dasd and memory.
Installed Paperless fax system to work with email. Installed instant messaging system on Domino.
Installed Blackberry Enterprise Server for Domino for remote email and chat capability.
Configured DataPropagator and remote journaling for data warehouse.
Reduced spam using Domino, Borderware, and IBM services. Produced email and fax usage reports.
Worked with IBM to renew contracts and prepare the budget. Worked with IBM to improve software and
create
PTF s. Worked with IBM to create new features for future releases.
Worked with 3rd party vendors to create software to work with WebSphere on the AS400.
Data Resource Group - Premier IBM Business Partner Boca Raton, Florida
Systems Administrator / Information Systems Manager May 2000 - February 2002
Reported to CEO. Performed all CIO functions.
Maintained an IT budget that produced positive cash flow. External services and offerings covered internal
costs.
Responsible for all systems in the company and all systems for several other companies located in our
building.
AS400 software and hardware support, including upgrades and migrations. WebSphere administration for
company ebusiness website. WebSphere installation and support for customers. Set up remote writers.
Troubleshoot printer problems with IP and twinax address conflicts. CL programming for startup program.
Applied system keys and PTF's. Implemented backup procedure, performed full system reloads.
Added and deleted users. Worked with test systems to find new solutions for customers.
Network administration using NT 4.0 and Windows 2000 Advanced Server. Use of TCP/IP, DHCP, DNS, and
IIS. User administration, shared folders and devices, mapped drives. Installation of racks. Rewiring of hubs
and patch panel. PC software and hardware upgrades, troubleshooting. Software installation and support.
Tested returned hardware. Created new hardware offerings. Set up SAN switches.
Telecommunications. Moved and set up new users with extensions and voice mail. Found unlabeled ports on
patch panel using a tone generator. Troubleshoot phone problems. Moved fax machines. Created phone
usage reports. Integration of Voice mail and email systems. Evaluated new solutions for customer offerings.
Database administration. Merged and converted databases. Maintenance. Added fields. Created templates.
Security administration. Issued security access cards to new users. Set time schedules for door locks.
Set pin numbers. Changed alarm codes and passwords.
Systems support for customer sites. AS400 client access installations, AS400 http server configurations,
phone systems support, network support, PC hardware installations and company systems hosting.
Companies include MERCEDES, CATERPILLAR, SOUTHERN WINE AND SPIRITS, JOHNSON AND
JOHNSON, TBC CORP, OFFICE DEPOT, APPLIED CARD SYSTEMS, BLUEGREEN CORP, MIRA LEE,
IKON, ARVIDA, FAU FOOTBALL OFFICE, MYAREACODE.COM, TVI NEWS, HEAD PROPERTIES,
TERABIT INTERNATIONAL, HASTINGS TILE, and CHRIS EVERT CHARITIES. |
