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Click here or scroll down to respond to this candidate Candidate's Name
PO BOX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
SUMMARY OF QUALIFICATIONS
To employ my knowledge and experience with the intention of securing a professional career with opportunity for
challenges and career advancement, while gaining knowledge of new skills and expertise.
Skills & Abilities
Communications Client Services Interpersonal Skills Call Center Experience Attention to Detail
Coordination, Planning, & Schedule Management Hard Working Customer Satisfaction
Critical Thinking Creative Solutions Correspondence & Presentation Preparation Documentation
Cross Functional Collaboration Organization & Priority Setting Event Planning
PROFESSIONAL EXPERIENCE
HILTON GARDEN INN, Grapevine, Texas 2012 2014
Front Desk, Night Auditor
Handle guest requests like checking in night guests, assisting room service and handling checkouts. Audit and
create reports at night as part of the hotel management procedures. Ensure all guests are billed correctly, review and
manage payment of room taxes and charges. Performs accounting at the end of the hotel s business day, recording
data in spreadsheets and filing them and verifying billing transactions to close the business day.
NEXION TRAVEL, Irving, Texas 2012 Present
Travel Consultant
Provided consultation to the clients with respect to enquiries on travel schedules, packages and other travel related
information. Arranged booking of travel tickets and accommodations for clients. Explore new travel and tour places
and providing information on the same to the clients. Collect travel payments and handle other transactions from
clients. Assist with getting the needed travel documents for the travel to the clients. Administering other travel agency
employees and deploying travel guide to assist the clients.
ARLINGTON INDEPENDENT SCHOOL DISTRICT, Arlington, Texas 2003 2013
Teaching Assistant
Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or
supervised role playing methods. Tutor and assist children individually or in small groups in order to help those
master assignments and to reinforce learning concepts presented by teachers. Supervise students in classrooms,
halls, cafeterias, school yards, and gymnasiums, or on field trips. Enforce administration policies and rules governing
students. Observe students' performance, and record relevant data to assess progress. Organize and supervise
games and other recreational activities to promote physical, mental, and social development. Take class attendance,
and maintain attendance records. Assist in bus loading and unloading. Attend staff meetings, and serve on
committees as required. Provide disabled students with assistive devices, supportive technology, and assistance
accessing facilities such as restrooms. Type, file, and duplicate materials.
Candidate's Name EMAIL AVAILABLE PAGE TWO
HILTON, Irving, Texas 2007 2012
Front Desk, Night Auditor
Handle guest requests like checking in night guests, assisting room service and handling checkouts. Audit and
create reports at night as part of the hotel management procedures. Ensure all guests are billed correctly, review and
manage payment of room taxes and charges. Performs accounting at the end of the hotel s business day, recording
data in spreadsheets and filing them and verifying billing transactions to close the business day.
ROSENBLUTH INTERNATIONAL TRAVEL, Irving, Texas 1999 2002
Travel Consultant
Provided consultation to the clients with respect to enquiries on travel schedules, packages and other travel related
information. Arranged booking of travel tickets and accommodations for clients. Explore new travel and tour places
and providing information on the same to the clients. Collect travel payments and handle other transactions from
clients. Assist with getting the needed travel documents for the travel to the clients. Administering other travel agency
employees and deploying travel guide to assist the clients.
AMERICAN EXPRESS TRAVEL, Irving, Texas 1996 1999
Travel Consultant
Provided consultation to the clients with respect to enquiries on travel schedules, packages and other travel related
information. Arranged booking of travel tickets and accommodations for clients. Explore new travel and tour places
and providing information on the same to the clients. Collect travel payments and handle other transactions from
clients. Assist with getting the needed travel documents for the travel to the clients. Administering other travel agency
employees and deploying travel guide to assist the clients.
AMERICAN AIRLINES, Fort Worth, Texas 1987 1996
Reservations, Fly Away Vacations
Responsibilities included making and confirming reservations for transportation and accommodations using
telephones, faxes, mail, and computers in an inbound call center. Answered inquiries regarding promotions,
schedules, accommodations, procedures, and policies. Contacted customers or travel agents to advise them of travel
conveyance changes or to confirm reservations. Announced arrival and departure information, using public address
systems. Checked baggage and cargo, and directed passengers to designated locations for loading.
EDUCATION
International Aviation and Travel Academy, Fort Worth, Texas
Vision International University, Dallas, Texas
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