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Click here or scroll down to respond to this candidate Candidate's Name
Street Address
Tel. PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLE
OBJECTIVE
To affiliate myself with a full service hotel facility, utilizing my many years of industry experience within diverse areas of hotel operations,
where I may apply my proven team building abilities to help an existing team reach its highest producing potential or create a team that will.
Professional EXPERIENCE
Resorts Casino Hotel Atlantic City, NJ February 2013-Present
Executive Housekeeper
Presently oversee Housekeeping (942 rooms,) Environmental Services, Wardrobe & Health Club operations .
I create and monitor all annual budgets to include review & justification of all departments monthly P & L statements
Brought back to this property to re-establish required processes to allow for a successful Housekeeping operation
Oversee all reporting/dispatch processes for successful maintenance programs, in collaboration with on site Facilities Department/all
trades
Created a stone/floor care program for this multi-surface casino hotel complex (granite, marble, cobblestone, terrazzo)
Consistently train and emphasize safety in all aspects of the hotel s operation to include a pest control procedure limiting company
liability
Implemented all inventories processes for equipment and linen control
Work closely with Marketing, Special Events, Catering & other Food & Beverage Departments to ensure a
superior product of cleanliness in a very competitive environment
Tropicana Casino Hotel Atlantic City, New Jersey July 2008 January 2013
Director of Housekeeping
Oversaw Housekeeping (2079 rooms,) Environmental Services for this 8 million square foot facility
Created budgets and monitored all monthly P & L financial statements for justification
Implemented equipment and linen inventories for control and property producing purposes
Received a Leadership Award nomination from the Executive Team 2 years into my time spent at this
property
Atlantic City Hilton Atlantic City, NJ September 2006 July 2008
Executive Housekeeper
Oversaw Housekeeping, Environmental Services & Wardrobe Departments for this 809 room property
Created budgets and monitored all monthly P & L financial statements for justifications
Implemented equipment and linen inventories for control and property producing purposes
Received a LEADERSHIP OF THE YEAR award from the Executive Team (2008)
Resorts Casino Hotel Atlantic City, NJ December 2003 September 2006
Environmental Services Manager
Oversaw all property wide cleaning processes (excluding kitchens,) including the implementation of a stone/floor
care program upon opening of an expansion of the property, post construction
Created budgets and monitored all monthly P & L financial statements for justifications
Implemented equipment inventories for control and property producing purposes for both Housekeeping & EVS
operations
OTHER INDUSTRY RELATED WORK EXPERIENCE
Dwyer Hospitality Ocean City, NJ; Hotel Operations Trainer/Manager on Duty June 1999-October 2001
Tropicana Casino Hotel Atlantic City, NJ; Hotel Manager February 1995 -October 1997
Housekeeping Manager October 1991-February 1995
Front Office Assistant Manager May 1989 October 1991
Convention Services Manager November 1988 May 1989
Atlantic Palace Resorts Atlantic City, NJ; Hotel Sales Manager August 1988-
November 1988
Showboat Hotel Casino Atlantic City, NJ; Guest Services Manager August 1986-August 1988
Telecommunications Coordinator December 1985-August 1986
EDUCATION
Fairleigh Dickinson University
Hospitality Management
Atlantic Community College
Hospitality Management
South Jersey Professional School of Business
Certified, New Jersey State Real Estate Agent, 1985
American Institute for Paralegal Studies
Associates Degree, Paralegal Studies, 1984
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