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Street Address
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Objective ______________________________________________________________________________
Position allowing for parlay of demonstrated organization, customer service, communication, and Management skills
in a dynamic and energetic company.
Profile _________________________________________________________________________________
Over 10 years of Manufacturing and Continuous Improvement Operational Experience. Wellqualified professional
with a strong background in management, operations, human relations, safety and communications. Consistently
successful in developing innovative strategies to improve teamwork, quality and safety. Strong accomplishments
delivering customerperceived value.
Motivated personable professional. Talent for quickly mastering technology. Diplomatic and tactful with
professionals and nonprofessionals at all levels. Accustomed to handling sensitive, confidential records.
Demonstrated history of producing accurate, timely reports meeting stringent guidelines.
Flexible and versatile. Poised and competent with demonstrated ability to easily transcend differences. Thrive in
deadlinedriven environments. Excellent teambuilding skills.
Skills Summary _________________________________________________________________________
1. Project Management 6. Computer Savvy 11. Six Sigma Black Belt
2. Strategic Operation 7. Customer Service 12. Safety
Planning 8. Scheduling 13. Contingency Planning
3. Productivity Improvements 9. Lean Manufacturing 14. Manufacturing Planning
4. Facilitation Skills 10. Risk Mitigation 15. Human Relations
5. Continuous Improvement
Professional Experience __________________________________________________________________
operations manager: raytheon Dallas Tx
August 06 to Present
1. Plan, direct and maintain production requirement efforts for the Value Stream.
2. Manage safety, quality, delivery and cost metrics for 5 Value Streams.
3. Design and deliver series of classes for leadership and shop floor team members, provide lean coaching and
education to employees on proper lean methodologies, techniques and principles.
4. Facilitate kaizen and smallgroup sessions on Key Result Areas.
5. Management of a matrix organization with cross functional teams from Supply Chain, Engineering,
Quality & Safety.
6. Analyze operational performance through direct observation, interpretation of reports and collaboration
with others
Customer Service/Team building/Problem Solving
1. Train, motivate instruct and built Self Directed Work Teams:
o Built team based Total Employee Engagement Model supported by 100% of the leadership team.
2. Develop and implement strategic plan for business centers:
o Lead daily employee and planning meetings to ensure communication and understanding of goals.
o Created Lean Continuous Improvement roadmaps that aligned to the business strategy for the
organization.
o Investigate, resolve and escalate customer service issues, as appropriate. Ensures companywide
customer satisfaction goals are met
1. Manage all aspects of daytoday operations. Organize, staff, direct and control the daytoday operations
o Safety, Quality and Facility equipment maintenance.
o Production scheduling which achieved customer requirements and deliveries. Finances: accounts
payable/receivable, invoicing, billing and budgeting.
Supervision of a total of 4 managers and 70 hourly employees 3 shift operation.
o
Hiring authority
o
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HALLIBURTON ENERGY SERVICES Duncan, OK
January 08 to May 09
Continuous Improvement Manager
Halliburton Duncan Manufacturing Center
Facilitates transfer of best practices and continuous improvement processes and practices
Develop recommendations and lead efforts to establish and sustain improvement processes
Managed 8 Lean Leaders kaizen activities completing 64 kaizen events across all Value Streams
Facilitate transfer of best practices and continuous improvement processes and practices
Facilitated kaizen teams as required to address specific strategic problems across the enterprise
Analyze quality issues related to COPQ (Cost of Poor Quality)
Maintain an awareness of industry trends and advances in management and systems
Evaluate the effectiveness of systems, infrastructure and management processes
Developed Lean Strategies and Lean Roadmaps for the entire site
Work with business managers, identify, prioritize and implement process improvement methods utilizing Lean
principles. Assess business, plant, and customer requirements against product line performance to generate an
improvement plan. Execute plan to provide Lean training, Lean Workshops, and followup activities for operations
improvements at plant locations worldwide. Develop operational metrics specific to each product line and track
performance. Determine financial impact to the business. Drive Lean principles with energy and passion into the
organization champion for change. Proven experience leading Lean projects/Kaizens at all levels (shop floor to
executive). Proven experience and ability in teaching lean principles.
Development of Lean Transformation across all Value Streams.
_______________________________________________________________________________
GOODYEAR TIRE AND RUBBER COMPANY GADSDEN, AL
May 94 to August 06
Business Center Operations Manager Goodyear Tire & Rubber Company
Gadsden, Alabama
Manage production operations by reviewing orders and schedules; facilitate problem solving root cause analysis
methodology to drive continuous improvement. Implement Lean/Six Sigma methodologies across Value Steams
Analyze and resolve equipment availability issues such as scheduled maintenance, unscheduled
maintenance, and priority of products to be processed utilizing lean principles and tools. Maintain consulting operation
with external customers, providing a wide range of services to client base ranging from problem analysis and problem
solution, networking, system maintenance/installation, system management.
Conduct annual associate evaluations in an accurate, consistent,
effective, and timely manner. Administer personnel actions such as promotions, rewards and
recognition and Behavioral Change in a way that is compatible with the
company policy and legal considerations.
Responsible for 125 manufacturing associates, 8 support personnel direct reports to include Quality Engineers,
Mechanical Engineers, Team Leaders, Supply Chain associates and various production manufacturing processes.
Administer the company quality programs in accordance with the customer specification and requirements. Establish
procedures for maintaining high standards of quality, reliability, and safety.
2267 Morning Dew Ct Allen, TX 75013 PHONE NUMBER AVAILABLE EMAIL AVAILABLE
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Organize and promote companywide quality improvements efforts. Report on the performance of the quality
systems for review as a basis for improvement of the quality systems. Act as the liaison with the external and
internal customer on matters relating to quality and error proof systems. ISO auditing experience
__________________________________________________________________________________
UNITED STATES ARMY: CHIEF WARRANT OFFICER
Supply System & Warehouse Distribution Center Technician
Command and direct the unit service support in all areas. Managed multiple junior level officers and senior
noncommissioned officers and enlisted soldiers across multiple divisions. Responsible for managing the receipt, storage,
and issuance of supplies and equipment at the technical supply levels in accordance with established policies and
regulations. Plan requirements for stockage and control based on accumulation of demand data. Inspect supported units
to ensure supply performance standards are being achieved. Provides technical guidance to personnel of supported
units/activities in order to assist, establish, and maintain adequate stockage levels for mission accomplishment. Conduct
periodic inventories of stockage supply items, initiates action for disposition of excesses, and makes recommendations
for changes to the authorized stockage list. Develops standard operating procedures and performs administrative duties
related to the supply activity. Manually track the shelf life of dated products to ensure proper product rotation and
minimize disposal costs. Instruct, manage, and supervise personnel within a supply support activity concerning supply
systems policy and functional procedures. Develop standard operating procedures and perform administrative duties
related to the supply chain activity.
Education ______________________________________________________________________________
CENTRAL STATE UNIVERSITY BS Engineering
CAMERON UNIVERSITY BA
COLUMBIA SOUTHERN UNIVERSITY MBA
CERTIFICATIONS:
Six Sigma Black Belt
Certified Lean Practitioner
Malcolm Baldridge Examiner
Shingo Prize Assessor
Society for Human Resource Management Certification SPHR
Department of Defense Security Clearance (SECRET)
2267 Morning Dew Ct Allen, TX 75013 PHONE NUMBER AVAILABLE EMAIL AVAILABLE
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