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Click here or scroll down to respond to this candidateOBJECTIVE
Dear Hiring Executives:
If you are currently seeking a motivated, experienced individual to add to your staff in a
customer service or related capacity then please consider my qualifications. I believe I can make
a positive contribution in these areas.
As my resume indicates, I have established a solid work history encompassing a variety of
diverse environments. I possess excellent interpersonal skills accompanied with the ability to
relate effectively to multitudes of individuals on all levels of intellect. My abilities include direct
customer service skills.
I would like to contribute and utilize my skills and abilities with your organization. Should your
establishment need a self-motivated individual please contact me so that we may arrange a
personal interview to further discuss how I would benefit your company.
Thank you for this initial consideration. I look forward to speaking with you in the near future
Sincerely,
Candidate's Name
1644 Ashmar Lane SW
Marietta GA 30064
M: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
WORK EXPERIENCE
Board Member-Events & Programs Coordinator
July 2014 - present
Marietta Homeless Authority | Marietta, Georgia
Nonprofit Charitable Organizations
Plan, coordinate, and promote all upcoming events and programs for the organization.
Manage all volunteers, staff members, and scheduling. Gain and retain sponsors and
donors who help maintain our organization and its purposes. Ensure efficient
collaboration and coordination between relevant departments. Run the MHA Food Bank
weekly ensuring our community is cared for adequately and with care especially in cases
of the disabled, and other medical concerns.
Owner
January 2013 - present
Pressed 2 Pieces | Smyrna, Georgia
Plan a production schedule. Implement and control the production schedule. Review and
adjust the schedule where needed. Determine the human resources required. Determine the
material resources required. Manage human and material resources to meet production
targets. Manage equipment use, maintenance, modification and procurement. Implement
standard operating procedures for production operations. Ensure that standard operating
procedures are adhered to. Ensure implementation and adherence to health and safety
procedures. Set product quality standards. Monitor quality standards of products.
Implement and enforce quality control and tracking programs to meet quality objectives.
Analyze production and quality control to detect and correct problems. Determine and
implement improvements to the production process. Prepare and maintain production
reports. Monitor and review the performance of staff and organize necessary interventions
for improvement. Estimate production costs. Set production budgets. Manage production
budgets. Implement cost control programs. Ensure efficient collaboration and coordination
between relevant departments including procurement, distribution and management. Make
decisions about equipment use, maintenance, modification and procurement. Ensure
efficient collaboration and co-ordination between relevant departments including
procurement, distribution and management
Learning Center Instructor & Program Specialist
April 2008 - May 2012
Franklin Road & James T Anderson Boys & Girls Club | Marietta, Georgia
Nonprofit Charitable Organizations
Assist in all clerical, instructional and program tasks. Supervise children in a variety of
program areas and activities. Plan and coordinate multiple tasks. Discussed weekly and
monthly assigned teaching area with Education Coordinator to achieve instructional
efforts. Planning, preparing, and developing monthly Education calendar utilizing various
teaching aids.
Conduct hands-on education activities for grades K 12.Assisting students, individually or
in groups, with lesson assignments to present or reinforce learning concepts. Developing
and conducting activities which revolve around monthly themes. Administering pre and
post course tests. Implement Boys & Girls Clubs national programs. Drive children
to/from branch locations. Assist with and attend field trips. Communicate positively with
parents on progress of members. Maintain overall cleanliness and organization of the
Learning Center. Implemented reading and writing workshops to increase student literacy
and support school reading programs. Successfully improved student participation in the
classroom through integration of creative role-playing exercises. Created and implemented
after-school student writing workshop for college application essays. Collaborated with a
team of faculty to develop after-school tutorial program for students in need of extra help.
Fostered meaningful relationships among students through student field-trip retreats and
team-work community service projects. Developed and taught lessons on relevant
children's books, poems, movies and themes to promote student interest. Provided key
support for library expansion project.
Consistently received positive teacher evaluations from students. Met with parents to
resolve conflicting educational priorities and issues. Increased student's English, Reading,
Science, Social Studies and Math test scores through private tutoring and special attention.
Handled all aspects of planning curriculum and activities.
Relief Manager
February 2008 - April 2009
Ark Self Storage | Marietta, Georgia
Rental Services
Energetic, professional, outgoing self-starter who has excellent sales skills, a team player
who works well with others. Superb marketing and customer service skills above
average. Aggressively contributes to profitability by developing and maintaining
mutually beneficial business relationships and being committed to customer satisfaction.
Pays close attention to detail and has light bookkeeping and computer skills. Responsible
for the sales and marketing, keeping the facility rented at optimum levels effectively
utilizing advertising, promotional and customer relation skills as approved by
management. Rent space, actively sells and maintains supplies of merchandise. Provides
outstanding customer service, including assessing and resolving customer problems and
professionally handling telephone and walk-in inquiries. Visually inspects the facility
daily, observe and respond promptly to any situation and advising management.
General management of the office including but not limited to opening and closing the
office on time each day. Maintains all required tenant documentation in a neat and orderly
manner as directed by management. The Manager must be able to controlling
delinquencies by telephone contact and letters on a scheduled basis including sending out
monthly invoices. Maintaining accuracy of the Petty Cash, make daily bank deposits and
preparing daily, weekly and monthly reports as required by management. Assist in
preparing units for auction, vacate as prescribed by law and approved by management.
Maintains a neat, clean, safe and secure facility including minor maintenance and daily
lock checks. Notifies their direct District Manager of all maintenance items that require
attention in a timely manner. Effectively communicates with management and fellow
employees.
Teen Coordinator
November 2007 - April 2008
Boys and Girls Club of Metro Atlanta-Franklin RD | Marietta, Georgia
Nonprofit Charitable Organizations
Make sure the Programs area is a safe and healthy environment for the club members as
well as staff. Maintains paper work and reports. Plans programs that ensure clarity of
teaching tasks, this may include but not limited to filing, printing, copies, and materials.
Make sure the Teens are in a safe and well managed area. Plans field trips and all work
contributing to the TEENS (13 and Up) and their programs.
Teen Program Assistant
August 2007 - November 2007
Boys and Girls Club of Metro Atlanta-Franklin Rd | Marietta, Georgia
Nonprofit Charitable Organizations
Assist the Program Site Coordinator in all of the programs. Make sure the Programs area
is a safe and healthy environment for the club members as well as staff. Helps to maintain
paper work and reports alongside the Program Site Coordinator to ensure clarity of
teaching tasks this may include but not limited to filing, printing, copies, and materials.
Plans field trips and assists in all work contributing to the TEENS (13 and Up) and their
programs.
Private First Class
May 2006 2007 **Retired**
United States Marine Corps
Government and Military
Relief Manager
February 2006 - April 2006
Public Storage | Marietta, Georgia
Rental Services
Posting payments, leases/contracts, reading ledgers, certified letters, collections, filing,
reservations, truck rentals, make daily deposits, manage property, inventory, sales, lots of
customer service.
EDUCATION
Bachelors of Arts Completed, American History,
January 2010 - May 2015
Kennesaw State University | Kennesaw, Georgia
Some College Coursework Completed, Psychology,
October 2005 - January 2006
American InterContinental University | Dunwoody, Georgia
Some College Coursework Completed, Pre-Med
August 2004 - May 2005
Xavier University of Louisiana | New Orleans, Louisiana
LANGUAGE
English-Fluent
Spanish- Intermediate
REFERENCES
Mrs. Rachel Louie
(Program Specialist & Teen Director, Boys and Girls Club of Metro Atlanta)
M: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Professional
Mrs. Tiffany Althemier
Director, Ombudsman
(Executive Director, Boys & Girls Club of Metro Atlanta)
M: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Professional
Ms. Denise Freeman
Supervisor, Sodexo- Kennesaw State University
M: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
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