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PHONE NUMBER AVAILABLE ( EMAIL AVAILABLE DIRECTOR / SENIOR MANAGERVersatile and dynamic IT program management professional with 20+ years ofexperience in security monitoring, project coordination, systemimplementation, and new office launch. Well-versed in installations,upgrades, migrations, configuration, integration, and maintenance.Knowledgeable resource with collaborative leadership approach, ensuringteam understanding of auditing expectations, policy & procedure adherence,and regulatory compliance. Adept at achieving goals in high-pressure,deadline-driven environments.Demonstrated success in: . Driving utmost data security through customization and ongoing testing to isolate and manage issues. . Synergizing IT operations with global corporate vision while maintaining a business-minded approach. . Empowering top performance across all project life cycle phases, from requirements gathering and execution to Go-Live and post-delivery support. Fluent in 3 languages and available for worldwide relocation & business travel. Multi-Million Dollar Budget Control ( IT Project Management ( System Standardization Upgrades ( Regulatory Compliance ( Data Migrations & Management ( Security System Monitoring Due Diligence ( Hardware/Software Asset Management ( Risk Mitigation ( Strategic Planning ( Audits Leadership ( Problem Solving ( Relationship Building ( Performance Improvement ( Communication PROFESSIONAL EXPERIENCECITI GROUP ( Irving, Texas ( 2006-PresentIndustry-leading multinational financial institution with 400K+ employeesacross 163 countries.Global Information Security Program Manager (Vice President) ( 2009-PresentDirect high-profile Corporate Security Program with $4M capital budget,including data scanning for Data at Rest, Data in Motion, and Data at end-user level. Implemented Symantec DLP product across 3 separateenvironments. Represented company at industry security focus groups,including presenting findings.Program Management: . Expertly managed assets and resources by surveying department needs, maintaining accurate inventory and configuration records, and ordering global hardware equipment and required licenses. . Drove return on investment (ROI) by complying with guidelines and expectations, aligning processes with financial goals, and driving revenue through ongoing commitment to efficiency and performance.Security Monitoring: . Ensured OCC Data Security (PCI/PII) compliance by monitoring and analyzing system processes, pinpointing areas of potential issues, and creating effective security solutions prior to escalation. . Facilitated accurate and complete capture and reporting for all PCI data throughout global corporation by developing policies, techniques, and standardized procedures. . Successfully completed 3 internal audits through detailed, intensive, and ongoing preparation.Senior Global Project Manager (Vice President) ( 2006-2008Multifaceted role overseeing assigned initiatives within Global ProgramOffice as portfolio, program, and project manager for wide-scope securitypackage implementation. Steered processes from installation andimplementation to business-as-usual and finally, through to productmaintenance.Project Management: . Achieved success on 12-month globalization and standardization projects and strategic efforts to revamp company approach to release management within ITIL Management discipline. . Finalized all projects and gained exemplary reputation for follow-through and superior job completion by analyzing any potential obstacles, determining optimal strategic plans, and serving as pivotal resource. Candidate's Name ( Page 2 ( PHONE NUMBER AVAILABLE ( EMAIL AVAILABLECITI GROUP, Senior Global Project Manager (Vice President), continued:Selected Achievements: . Empowered 2 regions to attain exceptional ISO 20000 certification outcomes through ongoing monitoring, analysis, and support in redirecting processes. . Delivered truly global solutions by identifying people ideally suited to specific tasks, forging success pathways, building/maintaining strong social network, and communicating across time zones and cultures. . Earned numerous Annual Performance bonuses, Corporate Awards, and industry recognition. ADDITIONAL PROFESSIONAL EXPERIENCESenior Project Manager, CAPITAL ONE AUTO FINANCE . Provided support on loan origination with focus on avoiding/resolving Sarbanes-Oxley compliance issues. . Spearheaded multi-technology development and implementation projects.Senior Project Manager, NORTHROP GRUMMAN . Deployed COTS P-Synch password/identity management function for 120K users across 8 sectors. . Established program office, headed concurrent projects, and integrated operations with corporate goals.Portfolio Manager, NOKIA MOBILE PHONES . Launched SAP-based Manufacturing Operations Logistics & Supply division office, leading 25 staff. . Handled global SAP upgrade, designed PMO "Boot Camp", and reduced project delivery time by 22%.CAREER NOTE: Additional roles include Project Manager and Project Developerpositions with Alliance Data Systems, Cendant Travel Services, and TheSabre Group, as well as companywide operations as Founder & Owner of AwareConsulting International. Details on request. EDUCATION Master of Science in Information Technology & Capacity Management London School of Economics, London, United Kingdom Bachelor of Science in Information Technology United Kingdom Imperial College, London, United Kingdom ADDITIONAL PROFESSIONAL DEVELOPMENT Certified Member of Project Management Institute Certified Project Management Instructor Certified ITIL & R3 TECHNICAL SKILLS Microsoft Office ( IBM Mainframe ( IBM Midrange ( Client Server ( Windows ( Linux ( UNIX LANGUAGE SKILLS English (Native) ( French (Fluent) ( Arabic (Fluent) Candidate's Name
8112 Strathmill Drive ( The Colony, Texas 75056 PHONE NUMBER AVAILABLE ( EMAIL AVAILABLEDear Sir / Dear Madam:Please consider my qualifications for your open position as [JOB TITLE].With over 20 years of IT leadership experience within high-accountabilityglobal business settings, I have directed cross-functional teams of andcoordinated multi-million dollar budgets. Thriving in the ever-changing ITlandscape, I have driven positive change using the latest technologies toconceive, launch, and implement processes that achieve company goals.Projects I have coordinated include large-scale audits, global policy &procedure standardization, extensive system upgrades, and large-scale newsoftware security installations, all while ensuring uninterrupted businessworkflow and managing end-user technical support. Having an exemplaryrecord serving as a top performing contributor and leader across all stagesof project lifecycles, I am confident my self-motivated approach and strongtechnology acumen can make me an asset to your team.My roles have ranged from Director of IT Operations to Director of Sales &Marketing, in which I have managed numerous simultaneous projects withintime, budget, and quality expectations. Throughout my career, I havespearheaded significant performance improvements, enhanced operationalefficiencies, and major system optimizations. Some highlights from mycareer include: . Ensuring OCC Data Security (PCI/PII) compliance by monitoring and analyzing system processes, pinpointing areas of potential issues, and creating effective security solutions prior to escalation. . Achieving success on 12-month globalization and standardization projects and strategic efforts to revamp company approach to release management within ITIL Management discipline. . Expertly managing assets and resources by surveying department needs, maintaining accurate inventory and configuration records, and ordering global hardware equipment and required licenses. . Delivering truly global solutions by identifying people ideally suited to specific tasks, forging success pathways, building/maintaining strong social network, and communicating across time zones and cultures.A more detailed presentation of my professional background can be found inthe enclosed resume. I have included my contact information and I wouldwelcome the opportunity to discuss my qualifications with you. Thank youfor your consideration, and I look forward to your response.Sincerely,Candidate's Name
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