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                                              Candidate's Name
Street Address
         Phone: PHONE NUMBER AVAILABLE EMail: EMAIL AVAILABLE


Objective
My goal is to obtain a position where I can utilize my past work experience while learning new skills to further my career.

Experience
Box Office Manager Royal George Theatre                                                        Chicago, IL 06/2013Present
    Customer service
n
    Handle ticket sales through walk up and phone purchases
n
    Explain in detail about the shows in venue
n
    Completed opening and closing procedures
n
    Build shows to sell Thru TicketMaster
n

Shoe Department Supervisor  Burlington Coat Factory                                           Chicago, IL 10/2001112/2012
    Customer service
n
    Involved in stock control and management
n
    Updated promotional materials for sales
n
    Responsible for processing cash, credit card payments and refunds
n
    Supervised staff, completed procedures for opening and closing
n
    Resolved any customer issues concerning shoes and accessories
n
    Trained Sales Associates in company policies and procedures
n

Store Manager  Chernins Shoezone,LLC                                                             Chicago, IL 3/20095/2011
    Customer service
n
    Supervision of staff and store along with scheduling and maintaining payroll.
n
    Completed procedures for opening and closing.
n
    Trained Assistant Managers and Sales Associates in company policies and procedures
n
    Handled customer satisfaction and staff issues
n

Assistant Manager  Chernins Shoe Outlet                                                          Chicago, IL 6/20063/2009
    Customer Service and Assisted Store Manager with shipment placement
n
    Completed opening and closing procedures
n
    Trained Sales Associates in maintaining store order and merchandizing
n
    n
    Education
n

Kennedy King                                                                                          Chicago, IL 20042005
General Studies

Skills

Proficient in MS Office, Problemsolving, and Extensive Knowledge of Customer Service and Merchandising