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Target Location US-Beaverton
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Customer Service Administrative Assistant Beaverton, OR

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                                                                                                                   Candidate's Name
								EMAIL AVAILABLE
                                                                                                                   Beaverton OR Street Address
                                                                                                                    PHONE NUMBER AVAILABLE


Passionate about Customer Service and Sales. An enthusiastic person with in-depth knowledge of administration, account management, customer care, and sales.  Reliable and passionate. Motivated to maintain customer satisfaction and contribute to company and team success.
EXPERIENCE
 	EID - Traveler and Appointment Management   2014-2015 Hillsboro OR
Performed site-based registration and credential issuance for 30-50 customers per day.  Assisted in training and mentoring the on-site representatives and provided in person support utilizing mobile work stations including a laptop computer, hand-held scanner, and other technical devices. Coordinated national appointment plus for customers. Also assisted customers by responding to concerns, inquiries, troubleshooting problems, and providing information regarding organization s products or services.
 	ADMINISTRATIVE/ ADMISSIONS CONSULTANT   2009-2014 PORTLAND OR
Inbound and outbound calls. 50-75 calls per day. Verified and added up-to-date and accurate information into computer systems. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Used a variety of software programs and CRM s (Temp Services).
 	AMBASSADOR/ PHOTO JOURNALIST BRILLIANT MEDIA 2012-2014 PORTLAND OR
Input and verified that information on social media was up-to-date and accurate. Attract and maintain solid client relationships. Gained more members on social media and secured more business. Attended events, tradeshows, galas, fundraisers.
 	AIU - ADMISSIONS ADVISOR  - 2005-2009 BEAVERTON OR
Scheduled an average of 10 appointments per day. Completed on average 75 daily calls generating 10 plus sales per month. Addressed customer questions and concerns regarding products, prices, and availability.
EDUCATION
Bachelor of Arts: Liberal Studies Arizona State University - Tempe, AZ
SKILLS
Seasoned in conflict resolution    Telecommunication skills
Customer service expert               Microsoft Office 365 for Business
 	Microsoft Office proficiency
 	Excellent communication skills
 	Strong interpersonal skills
 	National Career Readiness Certified

Accomplishments
 *Chair, Latino Caucus Oregon       *New Leadership Oregon Recipient
 *Oregon Legislative Director, Unite Women      *Meryl Lynch Internship
 *Bradley Angle House Committee    *HRC Steering Committee Co-Chair
 *NW Portland Pride Board     *CASA Court Appointed Special Advocate

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