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PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE: To obtain a Customer Service Representative position where myproblem solving skills and PC knowledge can help gain and retain customers.SKILLS . Eager to learn and very teachable . Ability to use insight to help a person find jobs that match personality traits . 10 years' experience as a customer service representative . Ability to multitask . Proficient in MS Word, PowerPoint, Excel, and Access . Clear understanding , working knowledge of client databasesEDUCATIONCleveland State University Cleveland, OHBachelor of Social Work Degree 2012INTERNSHIPSuburban Pavilion Nursing/Rehab Center North Randall, OHSocial Worker Intern 11/2011 - 5/2012Neighborhood Progress, Inc., Cleveland, OHCo-op Intern 11/2007 - 5/2008Eliza Bryant Village Cleveland, OHSocial Worker Intern 9/2007 - 10/2008Cleveland State University Cleveland, OH America Reads Tutor 8/2005- 5/2006EMPLOYMENT EXPERIENCEMarket District Giant Eagle Solon, OHPerishable Clerk/ Deli 11/2014 -6/2015 . Prepared hot and cold deli food and display in deli cases for sale to customer. . Operated slicers and other food preparation equipment. . Inventoried stock, restock, moved bulk product from pallets to storage areas . Maintained area and conduct business in accordance with all federal, state and local weights . Replenished product in the deli cases, rotating product . Maintained cleanliness of department and work area, including the back room. . Rotated and check code dates on products to ensure customers safety.Staffinders Inc., Independence, OHAssembly and Package Handler 9/2013 -3/2014 . Ensured that the correct number and type of product is loaded and shipped . Assembled various types of merchandise for shipment . Performed quality checks on products and parts . Packaged finished products and prepare them for shipment . Tagged or marked orders as requested. Swept and clean work areas. |