Candidate Information Name Available: Register for Free Title Part time teller Target Location US-NY-Oceanside Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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PHONE NUMBER AVAILABLE  EMAIL AVAILABLEPROFESSIONAL SUMMARYActively looking to leverage over 13 years of experience in customer service and support to find a challenging role that will help me grow and serve your organization positively.PROFESSIONAL EXPERIENCEBANK TELLER 2013 to 2020HSBC Bank USA Merrick, NYAs a bank teller, my responsibilities included providing excellent client services and maximizing client solutions by identifying opportunities for new products and services based on a client's financial goals while simultaneously performing efficient and accurate banking transactions.Key responsibilities included but were not limited to:-Deliver outstanding client service by executing financial transactions in accordance with bank policies and procedures.-Maintaining an acceptable record in the daily drawer balancing.-Resolving account service issues and responding to client inquiries effectively.-Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure customer and bank assets' safety and security.-Deepen client relationships by effectively executing all services and referring bank products.-Proactively educate clients on utilizing available access channels i.e., ATM, online, and telephone banking.CUSTOMER EXPERIENCE ASSOCIATE 2007 to 2013HSBC Bank USA Merrick, NYAs a Customer Experience Associate, I was responsible for providing overall excellent customer experience and lobby management. This included receiving, engaging, and referring walk-in customers to the appropriate channel or banker in a friendly and courteous manner.Key responsibilities included but were not limited to:-Serve as the first point of contact for customers entering the branch.-Provide a positive first impression through courteous, friendly and efficient customer service.-Fulfill quick customer needs and resolve service-related issues.-Identify sales referral opportunities through the initial evaluation and direct clients to the appropriate sales specialist.-Proactively manage the lobby by assisting and educating customers on alternate channels available.CUSTOMER SERVICE REPRESENTATIVE / TELLER 2002 to 2007North Fork Bank Merrick, NYAs a Customer Service Representative and teller, my responsibilities extended from lobby management to client services as a teller.Key responsibilities included but were not limited to:-Opening new accounts as well as upgrading existing ones by upselling based on the customer portfolio and banking needs.-Assisting clients with teller transactions and answering questions based on their needs.-Ensuring that the daily drawer was balanced and accurate.-Assisting the team in reaching sales and service goals daily.ACHIEVEMENTS AND ACCOLADESBRONZE SALES AWARD OF THE YEAR  HSBC BANK (2007)BUSINESS SALES AWARD  HSBC BANK (2008  2010)MYSTERY SHOPPER AWARD  HSBC BANK (2009  2013)SALES GOAL OVER ACHIEVER  HSBC BANK (2008  2015)SALES GOAL OVER ACHIEVER  NORTH FORK BANK (2005  2020)REFERENCES AVAILABLE UPON REQUEST