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PHONE NUMBER AVAILABLE EMAIL AVAILABLEQualifications15+ years experience in supervisory role, achieving and maintain quality controlExcellent analytical and problem-solving skillsConsistently strive to maintain customer satisfactionPersonable and professional in appearance and mannerDependable, hardworking, dedicated, and able to work independentlyEmployment HistoryMARYGROVE AWNING, Livonia, MichiganLogistics/Shipping and Receiving, October 2021 - PresentManage inventory and ensure FIFO is used on all products.Ensure all daily loads are accounted for and removed from inventoryQUALITY TEAM ONE, Highland Park, MichiganQuality Supervisor, February 2017 October 2021Customer Liaison at Magna Highland Park Plant; communicated issues to Quality Team OneInvolved in daily meetings regarding issuesPerformed layered processed and daily product audits, as well as Poka-Yoke auditsManaged scrapped dispositionCreated quality alerts and reviewed with hourly associatesLiaison Contracted to Lear at D-Ham Plant, March 2017 February 2019Communicated with customer in a liaison capacity/responded to quality issues and concernsCreated Quality alerts, reviewing with builders and post of those alertsAddressed customer quality concerns, reported back to plant, and assisted in closure of concernsTATA TECHNOLOGIES, Novi, MichiganLiaison, May 2014 2017Oversaw warehouse production and supervised 5 team membersWorked closely with resident SQE on all issues related to the Ford Mustang and FusionMaintained housekeeping for the protype build room due to having frequent customer visitsPerformed related duties and special projects as assignedINTEGRATED MANUFACTURING AND ASSEMBLY-Joint Venture with Lear Corporation, Detroit, MIQuality Supervisor, April 2011 May 2014Supervised all quality aspects of the builds, monitor production quality and serviceCommunicated all defective product information and material handling to the Quality AdministratorWorked closely with all Lear/MA engineers on each productResponsible for managing all seat birth certificates to ensure properly completedResponsible for Management Review sign off on all seats to meet customer specificationsEmployment History - ContinuedINTEGRATED MANUFACTURING AND ASSEMBLY-Joint Venture with Lear Corporation, Detroit, MIProduction Supervisor, May 2008 April 2011Supervised all quality aspects of the builds, monitor production quality and serviceSet daily/weekly/monthly objectives and communicated them to employeesOrganized workflow by assigning responsibilities and prepared schedulesIdentified issues in efficiency and suggested improvementsEnforced strict safety guidelines and company standardsLEAR CORPORATION, Southfield, MichiganQuality Supervisor, Romulus Plant, March 2003 May 2008Ensured quality product with focus on jobs per hour, hours per car seat and reduction of labor as needed to achieve internal financial and customer goalsSales Representative, Pontiac, 2000 - 2003Maintained cooperation on the GM-800 Project ensuring customer was satisfied with the project, created solutions when necessaryMaterials Supervisor, Detroit, 1997 - 2000Supervised the building of the foam armrests and foam headrestsMaintained inventory adjustments for damaged goods, addressed concerns with Materials Manager regarding equipment, processed issues while ensuring proper processes were being followedShipping & Receiving Supervisor, Southfield, 1993 - 1997Supervised the shipping and receiving dock, ensuring shipments were received and shipped timelyReceived and unloaded freight, checked for damaged goods and verified quantity and quality of order with purchase ordersDelivered and received supplies to and from storage areas, rotating inventory and stocking shelvesQuality Technician, Southfield, 1991 - 1993Assembled Ford Windstar van seats maintaining customer satisfactionMaintained and improved product quality, investigated customer complaints and worked with management to resolve issuesEducation & Advanced TrainingStatistical Process Control I & IIErgonomics TrainingCertified in 5S Process World Class housekeepingCertified in H-Point Process of Seats Comfort and Angle |