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Program Management Resume Dearborn, MI
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Title Program Management
Target Location US-MI-Dearborn
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EMAIL AVAILABLEStreet Address  Audette Street Residence: PHONE NUMBER AVAILABLEDearborn, MI Street Address  Mobile: PHONE NUMBER AVAILABLECAREER SUMMARYA program management/product planning professional with cross-functional experience and knowledge of diverse business operations. Proven ability to combine overall business knowledge with strong analytical and product management skills to accomplish objectives effectively. Reputation for team leadership and developing productive interpersonal relationships with people in all levels and functions. Significant internal and external customer service background. Demonstrated excellent communications ability, both oral and written. Self-starter with a high energy level and strong focus on results.PROFESSIONAL EXPERIENCERLE International, Romulus, MI 06/2023-08/2023Design, Engineering & Specialty ManufacturerProgram / Project ManagementLead Project Manager for the assembly and launch of a $4 million, fully electric Mullen racecar and co-lead for the $11 million Ford Transit Trail Adventure Van / camper.Managed and chaired Mullen status meeting across three business units as well as Adventure Van meetings and status reports including internal engineering change management, Ford launch leaders and Ford hard rocks meetings. Also scheduled and managed ad-hoc meetings / checkpoints for both programs.Collaborated with and was main contact for Mullen contracted production and timetables to completion for outsourced actions.Interfaced with Kansas City-based Adventure Van modification center on issues including manufacturing issues, timing and production planning support.Tracked all engineering issues for both programs across various business functions including engineering, purchasing, quality and manufacturing.Ford Motor Company, Allen Park, MI 01/2023-03/2023Global Automotive ManufacturerProgram Management / Build ExecutionLead on-site contract Pedigree Planner for the 2024 P702 / F-150 prototype and test vehicle builds.Coordinated in-house prototype build activity for the 2024 F-150 vehicle line at Roush facility.Served as a conduit for data between Ford engineering personnel, Roush staff availability and prototype delivery.Collaborated with Ford and Roush staff regarding testing services required, vehicle delivery timing, timetables to completion and status of overall on-site support services.Wrote and tracked in-house work orders for all program-based items, including unique requirements.Faurecia Body Interior Systems, Saline, MI 10/2021-09/2022Global Automotive SupplierEngineering Change ManagementEngineering Change CoordinatorCollaborate with nine on-site staff engineers to execute Engineering Change Notices (ECNs) from inception to fruition across eleven distinct vehicle programs, including manufacturers such as GM, Ford, Stellantis and Tesla.Serve as a liaison to multiple Faurecia locations, including company headquarters, ensuring open communications regarding status of actionable items and outstanding build issues.Interact with assessors and subject matter experts to compile and report on in-house scrap-reduction actions.Hollingsworth Logistics, LLC, Dearborn, MI 09/2019-04/2020Logistics and Supply Chain ConsultancyProduction and Inventory ManagementProduction SupervisorManaged a staff of 27 sectional employees including line staff, line supervision, team leaders and ancillary staff to ensure product delivery and efficient operations.Coordinated with staff supervision regarding daily inventory and work force needs. Divert and reassign staff as needed based on aging orders and timing to leverage resources efficiently, resulting in dispositioning of up to 5,000 daily pieces.Interfaced with staff management to provide the status of any active orders.Fiat-Chrysler Automobiles (FCA), Auburn Hills, MI 03/2019-05/2019Worldwide Automotive ManufacturerPowertrain Platforms Program Management  Total Cost Reduction (TCR)Contracted Engine Platforms Program Manager.Managed multi-million dollar cost save initiatives for the Pentastar and HEMI engine platforms including complexity reduction, manufacturing processes and warranty cost initiatives.Coordinated efforts with in-house engineering and Saltillo, Mexico-based manufacturing groups for cost savings proposals, quality initiatives and assembly processes, including chairing of weekly meetings to efficiently leverage resources.Responsible for the creation and maintenance of status decks for presentation up to and including the VP-level, ensuring latest editions were uploaded into the appropriate corporate databases.Pursued multiple ancillary cost save initiatives with engineering and manufacturing through to fruition or closure.Detroit Diesel, Detroit / Redford, MI 01/2018-04/2018Worldwide Diesel Engine ManufacturerHeavy Duty Powertrain Program ManagementContracted analyst for the HD Engine Program group.Managed weekly cross-functional team meetings including powertrain software scheduling, engine development timing, financial tracking assistance and open issues management for a $21 million engine development program.Assisted in managing in-depth international workshops with on-site representatives from Brazil, Germany and domestic office locations for new product launches and existing business processes.Maintained Share Point databases summary reports for monthly management reviews including KPI and milestone status.Ford Motor Company, Dearborn, MI 2011-2017Worldwide Automotive ManufacturerProgram Management / Powertrain Integration (CD6 Bundle 2) 10/2015-02/2017Lead PMA for CD6 Bundle 2 (2022 Ford Mustang) Powertrain initiative.Managed weekly PMT Meetings including scheduling, distribution lists, team rosters and timely discussion. Also ensured follow-up items were addressed as needed and deliverables met. Managed SALT documents and AVBOM for PMT-4 related parts.Served the Ford Fusion / Lincoln MKZ (CD4.1) Powertrain MCA for a $44 million Powertrain initiative across five distinct vehicle platforms.Loan assignment on C520/C489 (Ford Escape / Lincoln MKC) as a Powertrain PMT analyst for related deliverables, including managing active change control concerns, providing direction for open issues resolution and assisting in resolving build issues as needed.Program Management / Team Value Management 03/2015-10/2015Fulfilled assignment as lead analyst for Powertrain Cooling cost reduction actions totaling nearly $2 million.Managed relations with over 20 engineers, engineering supervisors and respective suppliers ensuring that timing, PPAP dates and related deliverables were met.Lead analyst for CRID and CMMS tracking.Lead analyst for the chairing of supplier reviews, weekly status meetings and ad-hoc or cross-functional initiatives.Program Management / Parts Tracking 10/2013 - 05/2014Lead analyst for 2015 / 2016 Ford Edge Body Interior parts tracking group in support of prototype builds for domestic and export markets.Managed relations with over 30 suppliers regarding parts timing to delivery, part pedigree and overall quality in support of prototype builds. Interfaced with purchasing regarding the expediting of parts ordering.Lead program interface with Vehicle Operations in support of vehicle prototype builds and overall body interior fit tolerances, AIMs management and part delivery timing. Developed work plans with suppliers to support on-time delivery.Provided managerial analysis for overall part availability  prototype vs. production-level  in support of decision forums.Program Management / Product Planning 07/2011  07/2013Lead analyst for future $480 million Lincoln MKC program. Ensured program deliverables were met within time and scope.Lead interface with Vehicle Operations and program engineering for assembly VO Cost Study round tables.Lead analyst for ensuring program milestone deliverables are accurate including Prototype Tooling, Integrator, AIMs, Auto Show parts ordering, Chief Decision Forum management, Two-Pager / CR management, ED&T, etc.Interfaced with corporate functions including finance, engineering, marketing, manufacturing and business planning for program-specific build and planning issues.Conducted and assessed competitive benchmarking studies in terms of commodity costs and competitive product offerings.Chicago Miniature Lighting, Novi, MI 09/2010 - 02/2011Worldwide Automotive SupplierProduct Launch CoordinatorLead coordinator for 22 separate vehicle programs totaling $41 million for four Program Managers while assisting in Quality and Multi-Marketing initiatives.Issued and maintained customer orders, purchase orders and tracked related program financials.Worked cross-functionally with management and maintained effective client relations to ensure parts delivery to customers in support of product build timing and development.Assembled and tested components ensuring customer specifications were met.Associated Community Services, Dearborn, MI 04/2009  09/2010Supplier of National Non-Profit Charitable Fundraising EffortsProfessional FundraiserSolicited contributions by telephone to multiple national charities including cancer, displaced fire victims, law enforcement, childrens and veterans causes.Averaged over $1,000 weekly in donations and assisted new hires in sales verbiage.Independent Consultant, Dearborn, MI 10/2005  04/2009Supplier of independent consulting services including corporate and automotive industry web and print-based research, technical and short story writing, proofreading, editing and marketing plan development.Ford Motor Company, Dearborn, MI 05/1999  10/2005Program Management / Product Planning 09/2003 - 10/2005Lead analyst on the $17 million 2007 Edge / MKX Body Interior program. Secured program deliverables and led build issues resolution efforts. Interfaced with product team on competitor vehicle makes regarding body interior initiatives.Recognized by program management team and body engineering management for developing effective and timely reports and analysis, including finance and engineering.Consistently provided program deliverables at or earlier than program deadline through effective team leadership and delegation.Effectively managed eleven supplier relationships resulting in signed target agreements and 100% on-time delivery of quality parts in support of prototype vehicle builds.Design Optimization / Value Chains 02/2003  09/2003Scheduled and managed competitive benchmarking workshops for future model programs, performed value chain analysis and automotive industry trend research and analysis.Enrolled and trained Tier I suppliers in value chain operations resulting in reduced fixed parts and operational costs.Planned and implemented competitive benchmarking activity resulting in $31 million of automotive design-related cost savings. Communicated marketing-related findings to specific brand management teams.Program Management / Product Planning 05/2000  02/2003Lead analyst for a $47 million vehicle brand content freshening on the 2003 Explorer / Mountaineer vehicle line.Selected by management to lead a cross-functional marketing product team, which developed the optimum content for the Explorer Base Camp option package resulting in met sales objectives.Assisted in organizing new vehicle product marketing evaluation events for customers and dealers. Provided presentations regarding new vehicle content and led owner-guide and customer-interactive CD processes to obtain corporate approval.Authored and edited presentations for interim management reviews, up to and including the VP-level, resulting in consistently successful milestone events and senior management program approval.Developed effective alliances with each functional activity including marketing, finance, operations, design, timing and assembly leading to consistent open communications.Managed $34 million U.S. Explorer-based postal program resulting in resolution of complex product issues allowing constant production and avoiding customer delays.Sales & Marketing Operations Analyst, Orlando 05/1999  05/2000Performed vehicle marketing and sales operations for the Ford, Orlando regional office including marketing projections and trend analysis based on R.L. Polk vehicle sales data.Consulted with local dealerships in performance-related issues and customer satisfaction initiatives resulting in increased customer satisfaction scores.Research Analyst, Ford Customer Assistance 01/1995  08/1997Performed automotive technical activity at the Customer Assistance Center, including roles as automotive technical liaison and brand specialist to over 300 customer service representatives.Revised automotive technical training and provided training to over 200 new-hires in the fundamentals of automotive technology while reducing required training time.Championed the writing, editing or revision of several automotive and light truck referral manuals, including unique vehicle applications, resulting in improved effectiveness and efficiency of customer service analysts.Enhanced the storage format of computer information, improving user-friendliness.Selected to train representatives in dealing with current media events.Customer Service Representative, Ford Customer Assistance 05/1992  01/1995Responded to customer inquiries by telephone / mail and assisted in securing vehicle service. Later supervised three telephone service analysts while performing same function.Matco Tools, Stow, OH 05/1998  09/1998Specialty Tool Manufacturer.Marketing Communications InternPerformed marketing communications interface program designed to enhance distributor sales efforts. Evaluated sales promotions, assisted in the development of promotional forecasting models, performed marketing research, assisted in distributor communications and executed a competitive distribution analysis.EDUCATIONMBA, Marketing & Corporate Strategy, Case Western Reserve University, Cleveland, OH 1999Weatherhead Graduate School of ManagementBA, Organized Labor Studies, Wayne State University, Detroit, MI 1995BA, Public Relations, Wayne State University, Detroit, MI 1990SKILLSComputer ProficientSix Sigma Green BeltDale Carnegie Public Speaking TrainedConversational in Spanish and Maltese Languages

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