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Title Instructional Designer Data Analyst
Target Location US-TN-Nashville
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Candidate's Name
Data-Driven Instructional DesignerFlorence, AL Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLE LinkedIn Profile ePortfolio github ProfileCertified Instructional Designer and data analyst with 18 years in applying adult learning theory with a focus on clear communication to analyze, design, develop, implement and evaluate role based ILT, blended, and online training for adult learners using agile, SAM, and advanced ADDIE production models. Achieved successful role-based Cerner Electronic Health Record Go-Live training for hospitals and corporations nationwide. Improved associate retention by 10-30 percent with a self-empowered, role-based call-center training program Analyzed and measured program success through end-of-training assessments and class surveys, as well as comparing previous training completion rates, time, and cost for overall ROI. Modernized and streamlined the design and development of role-based eLearning and ILT courses at national healthcare corporations. Established and revamped role-based training programs at career colleges Managed programs, projects, staff and students Performed needs and task analysis. Generated course plans, objectives and progress and project reports Created and delivered content and assessments for live training and eLearning. ExperienceSenior Instructional Design ContractorInsight Global for Sentara Health Plans, Jul 2023  Present, Norfolk, VA Coordinated with Software Managers, Technical Writers, and Trainers to analyze, design, develop and manage online/VILT system courses for claims processors. Senior ID in Change Management department Designed and developed role-based curricula, PPTs, job aids, facilitator guides for VILT and eLearning coursesLearning Management Systems: WorkspaceSoftware: Articulate Storyline/Rise, Adobe Creative Suite, Snagit and Microsoft Office Senior Instructional DesignerMolina Healthcare, Nov 2022  Apr 2023, Long Beach, CA Coordinated with Software Managers, Technical Writers, and Trainers to analyze, design, develop and manage online/VILT system courses for claims processors. Senior ID in Learning and Development department Designed and developed role-based curricula, facilitator guides, and eLearning courses Learning Management Systems: SabaSoftware: Articulate Storyline and Rise, Camtasia, Adobe Creative Suite, Snagit and Microsoft Office Senior Instructional DesignerMagellan Health, Mar  Nov 2022, St. Louis, MOAnalyzed, designed, developed and managed online courses and VILT for national healthcare corporation. Senior ID in Learning and Development department Designed and developed Vyond MP4s for PPT insertion for New Hire training Designed and developed eLearning in Captivate, Articulate Storyline and Rise Upgraded role based PPTs for New Hire Orientation Upgraded role-based Step-by-Step Systems Guides for New Hire Orientation Upgraded Job Aids for New Hire OrientationLearning Management Systems: SabaSoftware: Captivate, Adobe Creative Suite, Snagit and Microsoft Office Senior Instructional Designer and Data Analyst  Contractor Seagen, Inc., Oct 2021  Mar 2022, Bothell, WAUpdated research documentation procedures and systems training for online and VILT delivery for an international biotech corporation. Senior ID in research documentation department for an international biotech firm that created specialized chemotherapy drugs. Upgraded, designed, and developed role-based Systems Training eLearning in Articulate Storyline and Rise Published eLearning files for LMS upload. Upgraded role-based Step-by-Step Systems Guides for Documentation Learning Management Systems: InhouseSoftware: SQL, Articulate 360, Adobe Creative Suite, Snagit and Microsoft Office Senior Instructional Designer and Data AnalystFresenius Medical Care of North America, Jun 2019  Oct 2021, Franklin, TN Improved employee retention by 10-30% after revamping and expanding New Hire training, in a national pharmacy call center, by working with SMEs to design/develop end user and train-the-trainer eLearning, VILT and ILT courses. Converted data files into visualizations for dashboards. Senior ID in Learning and Development department Designed, developed, implemented, and assessed role based EMR systems training for placing and re-ordering prescriptions for New Hires Designed, developed, implemented, and assessed role-based general onboarding for New Hires Designed and developed role-based Customer Service eLearning in Captivate. Learning Management Systems: InhouseSoftware: SQL, Captivate, Adobe Creative Suite, Snagit and Microsoft Office Cerner Instructional Design ConsultantNorthside Hospital, Feb 2018  Nov 2018, Atlanta GA Achieved a successful Go-Live by collaborating with SMEs/end users in future/current state workflows to design/develop role-based end user and train-the-trainer eLearning and ILT courses. Learning Management Systems: Citrix, SharepointSoftware: Adobe Creative Suite and Microsoft Office Instructional Design ConsultantCorrect Care Solutions, Inc., Nov 2017  Feb 2018, Nashville, TN Modernized and streamlined the design and development of role-based eLearning and ILT courses. Learning Management Systems: Healthstream, Sharepoint Software: Articulate Storyline 360, Go Animate, Adobe Creative Suite, and Microsoft Office Cerner Instructional DesignerCommunity Health Systems, Inc.Jun 2015  Nov 2017, Franklin, TNEstablished role-based eLearning and ILT courses by collaborating with SMEs/end users in future/current state workflows.Learning Management Systems: Citrix, Healthstream, Sharepoint Software: Captivate 8 & 9, Adobe Creative Suite, and Microsoft Office Instructional Designer and Technical WriterBrookdale Senior Living, Inc., May 2014  Jun 2015, Brentwood, TN Designed and developed role-based eLearning and blended clinical, systems and sales training for a national senior living corporation.Learning Management Systems: HealthStream Learning Center, Sharepoint Software: Captivate 6-2019, Snagit, Camtasia, Adobe Creative Suite, and Microsoft Office Career College Instructor and Program ManagerAnthem, Southeastern Institute, High Tech Institute, Georgia Career Institute, Miss Martys Beauty SchoolNov 2005  Aug 2014, Nashville Metro, TN and San Francisco, CA Revamped and delivered role-based training for Allied Health programs at career colleges. Established and managed staff and student for 700-hour course that included Anatomy & Physiology, Pathophysiology, Kinesiology, Massage Therapy, Medical Terminology, HIPAA, Communication & Patient Relations, Business & Office Management, and Law & Ethics at Southeastern Institute for 4 years. Established and managed staff and students for an in-person 600-hour massage therapy course at two Georgia Career Institute campuses for 1 year. Learning Management Systems: Moodle, Sharepoint, STARS, D2L, C2K Software: Captivate 6, Prezi, PowerPoint, and Microsoft Office SkillsPython, SQL, JS/D3, AWS Cloud, Tableau - 3 yearsHTML/CSS/Bootstrap - 18 yearsCaptivate - 10 years of role-based trainingArticulate Storyline - 8 years of role-based training Adobe Creative Suite - 18 years of role-based training Microsoft Office - 22 yearsSnagIt/ Vyond - 9 years of role-based trainingCurriculum Design/ Development/ Analysis - 17 years for role-based training Program Manager for Healthcare Training  5 years for role-based training Instructor VILT/ ILT - 17 years for role-based training Learning Mgt Systems  15 yearsEducationData Analytics CertificateVanderbilt UniversityNashville, TN2020Adobe Creative Suite CertificateAdobe Education ExchangeOnline Program2015Instructional Design Graduate CertificateUniversity of Wisconsin-StoutOnline Program2013BA in CommunicationUniversity of AlabamaTuscaloosa, Ala.

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