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Click here or scroll down to respond to this candidateCandidate's Name 384 Thornhill Court, Schaumburg, IL 60193 Home: PHONE NUMBER AVAILABLE /Cell: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLESUMMARY OF EXPERIENCE: Many years of extensive experience as an International Trade and Logistics Specialist exporting a variety of products including pharmaceutical materials, electrical components, heavy equipment and adult spirits and beers. Expertise in preparation of all export documents including Letters of Credit, Import Licenses, NAFTA certificates, Certificates of origin (FTA), legalization of documents, SGS inspections and electronic filings of Shippers Export Declarations (AES). Excellent problem solving skills with an effective communication style for interacting with internal and external customers. Experience with International Export Compliance Regulations and also train on the subject. Work effectively with Freight forwarders and shipping departments. Consulting on an as needed bases.GEA NAM May 2022 to the presentLogistic Trade Compliance SpecialistWork closely with the project manager to import equipment from the overseas suppliers. Work with various freight forwarders to obtain both air and ocean quotes. Generate export documentation for shipments. Service as the backup import trade compliance specialist. Generate reports for various reports. Mostly internal customer service to resolve import issues and file claims for the various departments in both the US and Canada.Customer Service Sept. 2019 to Jan. 2022Culligan National AccountsResponsibilities include answering the incoming service calls for a key accounts, dispatching to the local dealer, creating quotes for repairs, replacements and billing.Customer Service Manager April 2018 to Oct 2018DSV Solutions LLCResponsibilities included training, setting up processes, monitoring performances and delegating responsibilities.Finding solutions to key issues and writing SOP for the departmentTrained the department in those SOPsMonitoring performances to improve the weak links in order to get the department to function as they were expected to performImproved the department processes and audited the ordersMentored as needed and worked with other departments to improve the interactions between the shipping office and the floor to avoid the issues of the past.Export Analyst May 2016 to May 2017Diageo N.A. SolutionsResponsibilities include the auditing of the Export documentation and performing analysis.Audit the export documentation for the various locationsPerform analysis as neededKeep a running log of the audits, issues and resolutions for both the system generated and manual shipmentsTrain and set-up export processes for co-workers and the mailroom.Monitor the International sample shipments and resolved the international courier shipment issuesHandle the Import EDVFs and resolve as neededWorked closely with the Regulator department to ensure shipment will be in compliance at all times.International Customer Service Nov. 2004 to Oct. 2015 Avery Dennison Solutions Safety & Traffic Division Responsibilities include the international order entries for the Intra company overseas offices and following those entries from start to finish.Was instrumental in setting up the International process when I first started at Avery Dennison in 2004Coordinated of the weekly Ocean containersMade the Ocean bookings for the special project shipments to the Middle East and RussiaObtained the Air QuotesProblem solved for both international and domestic shipmentsWas part of a team that wrote and executed the Export Compliance Awareness training for the various divisionsExport Compliance Specialist for this officeWas responsible for training new employees in the area of International exporting and documentation.Worked closely with the Regulatory department to ensure shipments, both domestic and international, were in compliance with the destinations requirements.Involved with rate negotiating with the freight forwarders.Transportation Employment Specialist (Assignment)Export Compliance Specialist Consultant: Sept. 2003 to Oct. 2004 Client: W.W. Grainger Responsibilities included oversight and troubleshooting of the TradeBeam an export compliance program, interfacing with other branch locations to expedite order release and generation of daily reports and weekly backorder reports.Monitored TradeBeam, the Export Compliance software, for potential individuals on the restricted party list to avert a potential problem with export that could have result in penalties for the companyHandled the updating of the Company Products with the Export Commerce Control NumbersClarified the process for using TradeBeam which allowed colleagues to more effectively use the system by constructing an instruction manual for use of the TradeBeam programTransportation Employment Specialist (Assignment)International Trade Specialist Consultant Jan. 2001 to Aug. 2003 Client: Pharmacia/Pfizer Responsibilities included interfacing with clinical drug supply and pharmacy logistics to oversee multinational shipments for clinical studies, arranging air exports for pharmaceutical products, ensuring compliance with export regulations and maintenance of export documentation.Successfully coordinated drug shipments into countries with significant export restrictions such as Russia, Turkey, Pakistan, Israel and Latin AmericaEffectively coordinated the export of a hormonal drug product that required refrigeration to ensure the timely delivery of intact productCollaboratively interfaced with packaging and distribution vendors to ensure successful export of drug product through customsSuccessfully facilitated shipments in Latin America for the oral suspension for a drug product worth over $6 billion dollarsEfficiently coordinated interactions with SGS inspectors to ensure timely delivery of drug product into countries such a Peru and the Philippines.Functionally reorganized export documentation into an audit ready statesCreated templates for frequently shipped to countries which resulted in improved compliance with regulations and minimization of errors.Effectively served as liaison for export situations that required multi-linguistic abilityS & C Electric Aug. 1999 to Jan. 2001 Documentation Specialist Responsibilities included the creation of the export documentation for all international orders for both air and ocean.NAFTA Certificates for both Canada and MexicoSet-up the Pre-inspections for shipments to Peru and the Philippines.Set-up the container fumigations for shipments to Australia and New ZealandCertificates of Origin for Israel and other countries as requiredInsurance certificatesLetters of CreditExport Compliance dutiesCOMPUTER SKILLS:AS 400, SAP (6 years), MFGPro/Ships (11 years), Microsoft Word/Excel (15 years), SAP 4 yearsEDUCATION AND CERTIFICATIONS:BA in Linguistics and Clinical Psychology Bowling Green State University (Ohio) 1980 Export/Import Logistics coursework from Harper College 2004 2020 Incoterms training Participated in numerous seminars on International Logistics and Compliance IssuesI train and teach a 101 Export Trade Compliance class |
