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Project Manager Technical Support Resume...
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Title Project Manager Technical Support
Target Location US-WA-Seattle
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Candidate's Name
Project ManagerEMAIL AVAILABLE  PHONE NUMBER AVAILABLELinkedIn URL  Belfair, WA Street Address
Goal-oriented professional currently pursuing CAPM certification; innate ability to manage complex projects from inception to completion.Proficient in leading and empowering cross-functional teams to achieve collective project goals and shared vision. Instrumental in liaising with stakeholders and management to define project budget, time, scope, and objectives in line with organizational goals. Expertise in troubleshooting / repair, interdepartmental collaboration, and training and mentoring. Capable of designing and implementing comprehensive security strategies to mitigate risks and reduce shrinkage in retail environments. Well-versed in compiling / maintaining documentation, completing design estimates, and meeting customer expectations. Quick-learner with strong interpersonal, task prioritizing, problem-solving, relationship-building, and organizational skills. Proven aptitude to thrive in remote working position.Areas of ExpertiseProject Coordination & ManagementBudgeting & ForecastingStakeholder EngagementTeam Building & LeadershipStrategic Planning & ExecutionInstallation & CommissioningCross-team CollaborationTraining & MentoringCost Control & ReductionProfessional ExperienceJohnson Controls, Puyallup, WA 2021  PresentField Project ManagerProvide leadership in the execution of installation projects for various accounts at Johnson Controls, with budgets ranging from $50,000 to a substantial $1.3 million. Ensure all stakeholders remained informed regarding project scope, timeline, and budgetary constraints. Cultivate and maintain strong professional relationships with key stakeholders.Facilitated successful design estimates and project closeouts for Johnson Controls' second largest national account.Ensured overall project success by meeting customer expectations and adherence to installation requirements.Streamlined project management and tracking processes by developing and maintaining a Smartsheet system from scratchSenior Field Service Technician 2018  2021Assured optimal functionality through proficiency in repair and installation of Sensormatic equipment, while fostering culture of shared learning and continuous improvement. Ensured compliance with safety regulations and company policies during all service operations. Streamlined workflow by managing wide range of tasks.Ensured timely and efficient completion of tasks by coordinating installation processes.Enhanced overall team productivity by providing comprehensive technical support.Field Service Technician, Boise, ID 2000  2018Installed and configured new equipment and systems at client sites, while meeting specifications and function correctly. Conducted routine maintenance and troubleshoot to diagnose and fix issues with machinery or systems. Provided exceptional technical support and guidance to clients by explaining complex information in understandable way.Ensured smooth operation of equipment and minimized downtime by providing on-site technical support.Assured efficient on-site installations by supervising and scheduling with local install contractors.EducationElectronics Technology U.S. Navy Electronics School,CertificationCAPM Certification with the PMI Institute, Continued

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