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Talented food service professional bringing skills inorder management, payment processing andupselling. Stay current on menu items andconsistently offer targeted recommendations tomeet individual customer needs. Knowledgeableabout handling of special dietary requirementsand general food safety standards.PROFESSIONAL SUMMARYMerritt Clubs Canton - BartenderBaltimore, MD  02/2022 - CurrentDock Of The Bay - BartenderBaltimore, MD  04/2022 - CurrentWORK HISTORYServed high customer volumes during specialevents, nights, and weekends.Performed opening and closing duties, printingsales reports, setting up for incoming shift,preparing cash drawers, and taking inventory.Kept bar presentable and well-stocked to meetcustomer needs.Followed alcohol awareness procedures forpreventing excessive guest intoxication.Followed alcohol awareness procedures forpreventing excessive guest intoxication.Trained new bartenders on drink preparation,product promotion, garnish preparation, andsanitation protocol.Upsold menu items to customers, driving up persale revenues and maximizing profits.Followed strict recipes and drink measurementsto minimize product used. Recruited and trained new bartenders andSKILLS Sales expertise Point of Sale Knowledge Order Accuracy Hospitality Service ExpertiseEastern TechBaltimore  05/2016High School DiplomaEDUCATION Coursework in EngineeringCandace Reeves (GM, Merritt ClubsCanton) PHONE NUMBER AVAILABLEAllison Tracey (Managing Partner,Carrabbas Italian Grill) PHONE NUMBER AVAILABLELuke Reeder (Manager, Dock of the Bay)PHONE NUMBER AVAILABLESarah Meil (Managing Partner,Carrabbas Italian Grill) PHONE NUMBER AVAILABLEJeffrey Bornman (GM, Mission BBQ)PHONE NUMBER AVAILABLEREFERENCESALEXANDER SCHULTHEIS E: EMAIL AVAILABLEP: PHONE NUMBER AVAILABLEA: Tampa, FL 33543Jimmy's Famous Seafood - Manager/Server/BartenderBaltimore, MD  04/2022 - 05/2023Hard Yacht Cafe - Manager/BartenderBaltimore, MD  02/2021 - 09/2021Bloomin' Brands Inc. - Manager08/2019 - 03/2021barbacks to help maintain talented team.Handled guest complaints in positively andoffered appreciation tokens to build customerloyalty.Led team of servers to consistently meetcustomer service and sales targets.Completed daily procedure checklist andcommunicated changes to servers and kitchenstaff.Analyzed and generated end-of-shift andproduct inventory reports for performance andquality tracking purposes.Performed opening and closing duties, printingsales reports, setting up for incoming shift,preparing cash drawers and taking inventory.Supervised and trained staff on preparing anddelivering drinks, handling food and money andsetting up bar at beginning of shift and breakingdown at end of shift to facilitate operations.Oversaw and monitored cash drawers andreconciled drawers against cash register reportsat close of business.Trained [Number] new bartenders on drinkpreparation, product promotion, garnishpreparation and sanitation protocol.Adjusted job assignments and schedules to keeppace with dynamic business needs, factoring inprocesses, employee knowledge and customerdemands.Controlled costs and optimized spending viarestructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.Trained and guided team members to maintainhigh productivity and performance metrics.Trained new employees in specific jobrequirements.Increased operational efficiency by developingimproved filing systems for confidential clientrecords and reports.