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Candidate's Name
Street Address  E Spicerville.Charlotte, MI. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEExperienced customer service representative with State of Michigan. Worked in call center answers telephones, resolving customers problems. Remote learning all through college.EXPERIENCECarenet Health/ Engagement Specialist 10/2022-currentlyOutbound Calls for State of New York Medicaid InsuranceCommunicates with members informing them of authorization of benefitsProblem solving skills and making decision on the claimWorks with Genesys, Salesforce, Peg-a and Excel spreadsheetsSelf employed/Home Bakery 8/2014-currentTook orders for baked goods from customers. Listened in detail to instructions from customers of orderFigured financial cost of baked goods and all bookkeepingPayroll figuredFollow all safety and cleanliness policiesEDUCATIONEastern High School 8/1985-6/1989High school Diploma/Honor Roll Student 3.5 GPADavenport University 8/2002-12/2006Bachelors of Computer Networking/Honor Roll Student 3.0 GPA