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Click here or scroll down to respond to this candidateCandidate's Name
Leland, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAmbitious, hard-working, goal-oriented, team player with security background and experience working in various warehouse environments who is able to multi-task, prioritize, work fast without compromising quality or efficiency and able to provides professional top notch customer service to any position. Looking to join a company that offers opportunities for professional growth and career advancement.Technical Skills and QualificationsCurrent NCPPS Security/ Armed GuardLicenseTWIC CardFlagger CertifiedDOT Medical CardManagement/Supervisory experienceOver 8 years of combined relevant experience working in the security field providing customer service and safety to the general public and site clients utilizing training/standard operating procedures Excellent driving skillsClean work criminal and motor vehicle recordSuperior customer service oral/written communication and organizational skills Strong team and leadership skillsDetail-orientedExcellent Problem-solving and Conflict Resolution Skills Proficient in Microsoft Word, Excel, and Outlook computer programs/software CPR/ First Aid certifiedExperience operating various warehouse moving equipment including pallet jack, k-loader, and forklift Vehicle Maintenance/ Automotive Technician experience Performed oil changes,air filters, tire changes,rotations,flat repairs,car fluid replenishment Hand and power toolsAbility to lift 75lbs+ with easeAirport Ramp ExperienceVehicle transportPatient transportRide-share/Passenger transportDelivery driverLoading shipping and cargo containersComfortable working position that requires standing, lifting, climbing,kneeling, and pulling of heavy itemsComfortable working indoors, outdoors, in non-climate controlled environments and in inclement weather if necessary.Flexibility to work well in fast paced, highly stressful environments on a team, independently or in a leadership positionAuthorized to work in the US for any employerWork ExperienceLaborerPEOPLE READY STAFFING AGENCY - Wilmington, NCJanuary 2019 to Present Completed 4 month assignment as maintenance worker for City of Carolina Beach performing general labor tasks including operating company truck, recyclable and trash collection/transport to compactor, cleaning/maintenance of beach and facilities, installation of street signs, painting, sweeping, mopping, raking and debris clean-up Utilized mobile app and communications sent by agency via text message to pick up and confirm job assignments Performed general labor and a multitude of task for various Companies/Clients Commercial/ Residential Demolition and construction site help/cleanup (ie.trash/debris pickup,hauling and proper disposal, sweeping, mopping) Completed 2 month retail Merchandising assignment for major home improvement store Used hand and power tools to assemble disassemble, and breakdown furniture Used hand and power tools to disassemble and breakdown furniture Used flatbed cart to transport debris and trash to compactor Involved Constant walking,standing,bending,twisting, and Lifting of heavy materials and equipment Up to/exceeding 100lbs Utilized proper PPE including specialized work gloves, steel toe boots, safety vests and glasses Completed multiple assignments for major home improvement/ hardware retailer stocking store shelves, heavy-lifting of boxes containing product and merchandise to be stocked on shelves Used manual pallet jack and wheeled cart to move large quantities of merchandise from one location to another Interpreted/followed Planograms to set products on shelves according to client specifications Climbed ladder to retrieve top stock merchandise Used power and manual hand tools to assemble/disassemble various products and merchandise such as lawn mowers, power tools, and gazebo used as store display models. Completed assignment for Waste Management contractor Worked with partner driving and riding on the back of box truck traveling along a residential route collecting Trashcans and recycling bins from customers property Used hand tools such as picks, screwdrivers, hammers, and mallets to break down containers, removing tires and bolted bars before loading/stacking collected cans/bins on truck Transported/unloaded collected containers to designated worksite or onto other designated box trucks set to deliver containers to Waste management facility, before resuming travel along route to collect additional containers Completed Flagger training and obtained Flagger certification DriverUBER and LFYT - Charlotte, NCMay 2017 to Present Work part-time as driver partner for ride-share companies Uber and Lyft utilizing personal vehicle to safely transport passengers to their destinations. Utilize Android App technology to accept ride requests Utilize navigation system in addition to knowledge of Charlotte area, local/state highways to manage routes to customer location and transport them to their destinations in a timely manner. Practiced safe driving techniques and adhered to all safety/ traffic laws. Provided safe welcoming environment and excellent customer service to ensure the best rider experience Maintained neat, clean, vehicle appearance Ensured up-keep/maintenance of vehicle including regular oil changes, repairs (as needed), detailing, and other routine maintenance.Truck Driver Class AEzzell Trucking, Inc. - Wilmington, NCAugust 2022 to January 2023Load wood pellets at the mill into a hopper up to 90000 lbs. Then transport it to be unloaded at Wilmington port.Truck Driver Class ATidewater trucking - Wilmington, NCJune 2022 to July 2022Load hazardous materials from various chemical plants to be transported and unloaded at another plant. Equipment OperatorNC PORT - Wilmington, NCSeptember 2020 to December 2020Transport patients in safe manner while showing customer service Acknowledged and put transports in progress whither hand held device or computer Communicate with patients and nurses for pick up and drop off Patient TransporterG4S Solutions USA - Wilmington, NCFebruary 2019 to January 2020 Utilized company vehicle to safely transport patients and their medical records/documentation from one hospital/ medical facility to another Provided excellent customer service to clients, hospital staff,and visitors maintaining professionalism at all times Effectively communicated with G4S dispatch regarding trip schedule, progress/updates and specific instructions for transport provided by client Used company issued cell phone to notify G4S dispatch/operations of any issues causing delays in transport. Assisted receiving hospital/facility staff as needed to safely transfer patient from vehicle Provided receiving facility with medical records and legal documentation pertaining to patient being transported Deliver proper legal documents to County Courthouse following successful completion of patient transport Followed all company policies, standard operating procedures, and safety guidelines Completed daily vehicle pre trip and post trip inspections, maintain vehicle cleanliness and ensure vehicle is in good working order Promptly reported any vehicle issues to management and took vehicle for regular maintenance and servicing i.e. oil changes, tire changes/flat repairs as needed Maintained clean motor vehicle record Operated vehicle in a safe manner Adhered to all state, motor vehicle, and traffic laws Utilized vehicle navigation and mobile GPS devices to reach destination Obtained and stayed up to date on C.P.R. and First Aid certifications Armed Security OfficerStrategic Security Corp. - Wilmington, NCSeptember 2018 to December 2018 Provided Armed Guard services for government agency client at multiple facilities and emergency response/disaster relief sites Maintained command presence and situational awareness at all times Provided great customer service answering general information questions Interact with clients, employees, and members of the general public in courteous and professional manner Greeted customers entering facility ensuring they are not in possession of prohibited or dangerous items before entering site. Follow site specific directives and post orders. Used knowledge,training and situational awareness skills to quickly assess and identify potential threats to security/safety Used sound judgment,critical thinking, and problem-solving skills to calmly and effectively diffuse/ resolve arising conflicts and determine appropriate action when faced with potential threats safety Neutralizing threats to people and property using appropriate force if necessary Security CaptainBrosnan Risk Consultants - Charlotte, NCJanuary 2018 to September 2018 Provide security services for Walmart Super Center conducting patrols on foot, monitoring store activity serving as a general security presence and visible deterrent to theft and other potential illegal activities Maintaining Command presence and interacting with general public in a courteous and professional manner Remain vigilant and aware of surroundings at all times in order to detect potential threats to security of patrons and employees Utilize company vehicle to conduct patrols of parking lot and surrounding store premises ; assisting with lot traffic control, ensuring adherence to applicable parking rules, and serving as a deterrent to prevent loitering, vandalism, and property damage Promptly reporting and keeping record of any observed theft, illegal and/or usual activity to proper authorities applicable parties Adhering to all applicable agency and client rules, following post orders and standard operating procedures Strictly enforcing store policy and following contractually agreed upon client requests Assist with maintaining orderly conduct of patrons in store and outside areas/surrounding premises Utilize tact and demonstrate exceptional problem-solving skills to resolve arising conflicts, diffuse/ deescalate disputes in a calm and professional manner Supervise a team of 3 officers. Create schedule and disseminate weekly schedule/shift assignments to team members via text message Clearly communicating and enforcing set company policies, rules, regulations, SOP and expectations to reporting officers Monitoring reporting officer's performance to ensure adherence to SOP, policies, rules, regulations, and that duties are carried out with the highest level of integrity and professionalism Providing feedback as needed in order to correct observed deficiencies while commending exceptional performance Responsible for issuing write-ups and initiating disciplinary or other corrective action when necessary Conducting investigation involving any incidents of rule/policy infractions or misconduct Build and maintain positive relationships with clients, site management and staff Maintaining open lines of communication with site management staff, Collaborating with site management and clients by sharing ideas, reporting observed deficiencies/ possible solutions for improvements Communicating/addressing questions and concerns to and from client to ensure client goals and expectations are met or exceededDriver/ Delivery PartnerAMAZON FLEXApril 2017 to April 2018 Use personal vehicle to transport and deliver packages for Amazon.com.customers to customer residences Used Android Technology App to accept Delivery blocks with designated start and end time. Reported to Warehouse/Distribution center to pick up packages at scheduled start time Scanned Packages (bar-code)to be delivered using mobile device Load packages in vehicle. Ensure packages are properly secured in vehicle to prevent damage or items from becoming lost during transport before leaving facility. Follow in-app Navigation instructions to manage delivery routes Verified Each delivery using in-App instructions and mobile device to re0scan packages matching them to correct recipients once navigation verifies I am at designated delivery location Exhibit professional, neat appearance, along with friendly greeting in order to provide excellent customer service and enhance customers experience Utilized excellent organizational and time management skills to ensure route completed in within alloted timeframe Utilizing excellent problem-solving and communication skills and adhering to company policies and protocol in the event customer unavailable to receive or package is undeliverable Sub-ContractorComporium - Rock Hill, SCOctober 2017 to December 2017 Underwent on the job training performing fiber optic cable installations. Used trenchers and other automatic and manually operated equipment to dig trenches for laying, connecting, and burying fiber optic cables/wiring setting up installation for new customers. Worked primarily outdoors Performing installations in residential areas running wires within customer homes. Performed testing and troubleshooting of newly installed fiber optic cables. Job required lifting and carrying of heavy equipment up and down hill, walking, climbing digging, kneeling, squatting, grasping, balancing, and standing for extended periods of time. Security OfficerG4S Secure Solution USA - Charlotte, NCJune 2017 to October 2017General Motors Service and Parts Operations Obtaining detailed information and accounting for commercial trucks entering and exiting facility grounds and recording data onto a commercial traffic log Operate equipment diverting train tracks, guiding incoming commercial trains making deliveries to facilityGateway Village(Previous Site) Perform security patrols of designated areas on foot Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitors entrances and exits Provide assistance to customers, employees and visitors in a courteous and professional manner Warehouse Associate/RC SorterAmazon Fulfillment Center - Charlotte, NCNovember 2016 to June 2017 Scan and receive boxes/packages varying in size and weight via inbound conveyor belt line using a hand-held barcode scanners to identify contents Sort contents of boxes/packages into designated totes and bins to for outbound distribution. Adhering to proper safety guidelines and standard operating procedures. Maintained 100% productivity goals.Security OfficerAllied Barton SecurityHilton City Center Hotel - Charlotte, NC June 2012 to October 2016Provided high quality security services to protect people and property for a major hotel in addition to providing hotel guests and staff with world class customer service, answering questions, and carrying out my duties in a courteous and professional manner Worked independently in supervisor capacity promptly responded to and addressed safety concerns, security breaches and unusual circumstances observed reported by hotel staff and patrons. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Investigated calls and complaints involving fire, theft, accident and hazard reports/ contacting proper authorities when applicable delivering of property/packages to guest rooms recovery and recording of lost and found items granting entry to restricted access areas to clients, contractors, and permitted hotel staff Utilizing closed circuit television systems to monitor activity in and around hotel grounds Patrolling both indoor and outdoor grounds of the facility on foot to protect against loitering, vandalism, theft and other illegal activities Monitor and respond to system alarms Preparing detailed written reports of any observed security hazards, concerns, or incidents occurring throughout shift to share with team members and supervisors of following shift escorting special needs and high profile clientele to various areas throughout hotel Communicating and dispatching engineering, maintenance, hotel staff and other officers for immediate response to various situations/ incidents occurring throughout hotel via two way radio answering telephone calls and maintaining neat and organized work station in an office setting. Distributing employee paychecks and facility keys. Appointed by upper management to lead security team during special events and providing security services to high profile clientele and hotel patrons. Communicated directly with hotel general manager addressing questions and concerns Collaborated with upper management on implementing strategies and best practices in order to meet client goals and expectations Build, improve and maintain effective working relationships and communication with hotel upper management officials and clients to improve quality of service and meet common goals. Security OfficerAllied Barton SecurityTrinitas Hospital - Elizabeth, NJ October 2010 to July 2012 provide customer service and ensure the safety of patients and staff at hospital. Vehicle transport of specimens and/or hospital employees to various locations. Maintaining Hourly Log book and Writing detailed incident reports - Aid in physical restraints of violent/ high-risk patients threatening the safety of hospital staff, patients, and visitors Aiding in the removal of unruly individuals disturbing the peace or posing an immediate threat to hospital staff, patients, visitors from the premises conducting regular rounds and surveillance utilizing CCTV to monitor activity inside and the surrounding areas outside hospital to aid in the prevention, of loitering, trespassing, and unauthorized access into restricted areas. observe, note, and report safety hazards. Worked in supervisor capacity in absence of regularly assigned shift supervisor issuing assignments to reporting officers, copied and filed shift attendance and incident reports Security OfficerGateway Security PARK AND GO - Newark, NJApril 2009 to June 2010 Secure private NJ transit parking lot restricting access to indoor area of facility after hours Conducting patrols in company vehicle throughout lot in order to protect commuters from vehicle vandalism and/or theft maintain crowd control and vehicle entrance into and exiting parking lot address equipment issues and assist customers with questions or concerns. Security GuardUS Security - Woodbridge, NJJuly 2008 to February 2009 Responsible for signing trucks in and out for warehouse facility - dropping off and receiving packages verifying identification and credentials of individuals seeking to gain access to facility and preventing unauthorized access to anyone on site without proper ID. Store DetectiveStop and Shop Grocery - Elizabeth, NJMay 2007 to September 2007 Responsible for preventing loss of client by keeping customers and employees under observation via security cameras Conducting under-cover surveillance patrolling the store in order to investigate and identify potential theft, detect and apprehend shoplifters maintaining positive visual contact and control of suspected shoplifters contacting law enforcement in the event of an apprehension providing verbal and written statements as well as preparing detailed incident reports to assist law enforcement with processing of individuals suspected of theft.Ramp AgentASIG - Newark, NJJune 2006 to April 2007 Operate ground equipment in close proximity of aircraft. Utilize K-loader and other ground equipment Strategically lifting and loading passenger luggage and cargo 50-75 lbs or more into baggage containers to be loaded on aircraft Assist other teams with the loading and unloading of baggage, cargo, mail and freight Assist with all aspects of ground servicing aircraftOrder SelectorSeasonal Warehouse Selector - Avenel, NJJuly 2005 to October 2005 Select grocery items off of datasheet examine and inspect stock items wrap product with shrink-wrap and deliver to staging area operate a battery-powered pallet-jack Build and transport a stable pallet of various food products. EducationTrade school in Automotive TechnologyLincoln Technical Institute - Union, NJJune 2002 to May 2003High School DiplomaHillside High School - Hillside, NJSkills Construction Security CCTV Microsoft Office Surveillance Manufacturing Databases Process improvement Inventory control Mowing Automotive repair Hand tools Load & unload Forklift Climbing Power tools Hospital experience Conflict management Freight Customer service Android Warehouse distribution Microsoft Outlook Maintenance Delivery driver experience Office experience Medical records Driving Heavy lifting Painting Box truck Organizational skills Vehicle maintenance Microsoft Word Leadership Microsoft Excel Mobile devices Assembly Merchandising Supervising experience Writing skills Cleaning Pallet jack Flatbed Detailing Stocking Communication skills Planograms Oil change Warehouse experience Hotel experience Hotel experience Shipping & receiving TankerCertifications and LicensesDriver's LicenseCPR CertificationCDLTanker EndorsementCDL AAssessmentsWork motivation ProficientMarch 2020Level of motivation and discipline applied toward work Full results: ProficientSecurity guard skills ProficientNovember 2021Assessing risks, enforcing security standards, and handling complaints Full results: ProficientForklift safety CompletedSeptember 2021Best practices and safety hazards in forklift operation Full results: CompletedWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationWorked as an auto technician with sears auto center from 01/ 2004 -06/2005(approximately) performing a multitude of tasks including, oil changes,topped off fluids, tire changes, rotations, flat repairs, and batteries. |
