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Click here or scroll down to respond to this candidateSkillsWork HistoryCandidate's Name
RCM Billing SpecialistProfessional Summary of QualificationsTo seek and maintain full-time position that offers professional challenges utilizing excellent customer service, interpersonal, time management and problem-solving skills. Customer service / phone etiquetteCritical thinkingOral and written communicationCPT and HCPCS codingHIPAA ComplianceEpic EMR (ER and Outpatient)Attention to detail and active listeningMultitaskingExcellent organizational/ prioritizationMicrosoft office/ExcelData entry2014-03 - 2020-10 Pre Access SpecialistSt. Elizabeth Medical Center, Erlanger, KYInvestigated and directed patient inquiries and complaints to appropriate medical staff members and followed up to ensure satisfaction Proficient in the use of Medical terminology, ICD-10 and CPT codes Address Erlanger, KY 41018Phone PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLEEducationProvides direct support to Primary care and specialty care providers regarding utilization, healthcare eligibility, prior authorization and referral coordination activities for high dollar outpatient tests.Contacts providers with authorization, denial, and appeals process information Verifies eligibility of members and participating status or providers Comprehensive knowledge of revenue cycle including admission, billing, payments and denials.Greeted and assisted patients with check-in procedures. 1999-10 - 2014-03 ER Registration/Admitting Specialist St. Elizabeth Medical Center, Florence, KYInsurance coverage verification and collected co-pays Handled admission processes and discharge procedures Reviewed hospital schedule and confirmed arrival times per Epic software systemRegistered patients for labs, surgeries and radiology Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practiceAssisted with coding procedures and billing processes while ensuring compliance with HIPAA regulations.2020-10 - Current ContractorUpshift, Cincinnati, OhioDelivers outstanding customer service to maintain and extend relationships for future business opportunities.Consults with customers to assess needs and propose optimal solutions. Collaborates with clients to define project requirements and deliverables. 2004-05 - 2009-06 Bachelor Of Arts: Business /Minor Business Management Thomas More University - Crestview Hills, Ky 41017 |
