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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE Mobile PHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONSGood Customer Service and telephone skills (for internal and external clients)Great interpersonal communication, organization, and administrative skillsExperience working with a diverse population in various settingsEDUCATION SUMMARYWayne County Community College Associate Degree Detroit Michigan 1993Mumford High School Diploma Detroit Michigan 1989PROFESSIONAL SUMMARYExceptional Student Education Paraprofessional for Special EducationDetroit Public Schools Detroit, Michigan 2019-PresentAssist the teacher in implementing the special education instructional program under the teacher's direct or indirect supervisionWork with students on a one-to-one basis and in small groupsMake and gather materials and resources for special education instructionMonitor students' activities as assigned in the classroom, on playground and on busFollow teachers' directions to provide a consistent discipline program for studentsObserve, monitor, and record student behaviorComplete weekly logs for billing with Medicaid and other paperwork as requiredToileting care for the students that needed that serviceWork with children with limited speech, hearing, physical and cognitive abilitiesUse appropriate non-violent crisis intervention techniquesPerform additional duties as assigned by the designated supervisor including special education teacher, therapist, building administrator and director of special educationCompleted CPI Nonviolent Crisis Intervention TrainingNutrition Service AttendantBeaumont Hospital Royal Oak, Michigan 2018-2019Evaluate patient's dietary habits and help them develop a plan for healthy mealsEducate clients or patients on healthy eating and nutritionProvide dietary guidanceReport patients progress to the dietician in chargeCustomer Service relating to the overall patient food servicesManage the pantry in the hospitalAssists if needs coverage in varies positions: Call Center, Cook, etc.Make sure all patients have received their meal at an appropriate periodOrganizational SkillsSecretaryDetroit Public Schools Detroit, Michigan 2013-2018Greeted Visitors, Staff and StudentsCustomer ServiceMaintain a smooth-running school officeAnswering calls, taking messages and handling correspondenceTyping, filing, preparing and collating reportsPayroll databasePeopleSoft program for ordering supplies, books, etc.Maintained Students recordsComputer SkillsOrganizational SkillsWindowsUnit Clerk/Supply ClerkAlexander Mercy Living Center Royal Oak, Michigan 2008-2013Patient Service Representative/ Customer ServiceDistribute office supplies/ Manage suppliesInventoryTranscribe ordersSchedule labs and testsEPIC Medical RecordsComputer SkillsOrganizational SkillsMaintain up- to- date roster for assigned unitMaintain daily census reportsSchedule appointments for patientsRegistrationIntake SpecialistTeam Mental Health Services Detroit, Michigan 2004-2008Processed paperwork for new patients efficiently and in accordanceObtain pertinent information from new clientsCollect data to help with admission processEnsures that all admissions forms are properly signed and filedVerifies client insurance for admission to the programCommunicate with other team members for coverage through companyConduct intake assessments for new patientsData EntryCustomer ServiceComputer Skills/Organizational SkillsRegistrationClinical SupportEPIC Medical RecordsMailroom ClerkUnited States Post Office Troy, Michigan 2000-2004Customer ServiceDistribute incoming and outgoing mailSorting mailShipping outgoing mail and packagesEntering data on a computerLifting heavy packagesTracking packages and suppliesMail handler on assembly line belt for a warehouseMay assist with bulk equipment for plantprocessing on mail production equipmentPerforms minimal sales and services duties as assignedComputer SkillsOrganizational SkillsMedical RecordsOakland Internists Associate Southfield, Michigan 1996-2000Clinical Service RepresentativeGather patient information by collecting demographic informationCreate new medical records for new patientsEPIC Medical RecordsComputer SkillsOrganizational SkillsVerify charts by existing record numbers and insurancesMaintains expert patient index by completing assigned portion of daily auditCorrects and communicates problems according to established proceduresInitiates the Medical record by creating and processing the patient recordsDelivery charts to assigned areas of the hospitalMaintains patients' confidence by keeping records information confidentialVerify the validity of patient's insuranceSupport Clerk for Staff Affairs Detroit, Michigan 1992-1996Orchestra PlacePerformed clerical dutiesTake co-pays and verified patients' insuranceMail out billing statementsCustomer ServiceScheduled appointments for patientsSort and distribute incoming and outgoing mailClinical SupportCoordinate post- discharge care for patientsICD-10 Terminology/ RegistrationComputer Skills/Organizational Skills |
