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Title Medical Center Front Desk
Target Location US-DC-Washington
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Career Objective: To specialize as a Peer Recovery Specialist and provide empathetic support, guidance, and hope to individuals on their journey to recovery from substance use.ExperienceUniversity of Maryland Medical Center, Baltimore, MDHousekeeping, July 2022 - PresentPerform cleaning and disinfecting services within an area, location or building.Take appropriate and necessary precautions to ensure the safety of patients, visitors, and other associates in accordance with standards set forth by the medical center.Cleaning and disinfecting of patient rooms that may include vacuuming, high and low dusting, bed making and stripping, and removal of general and hazardous waste.Clean discharge areas, medical wards, utility rooms, galleys, treatment rooms, operating rooms, offices, medical supply rooms and restrooms in patient care areas.Cleans and disinfects isolation rooms according to hospital policy.Performs general cleaning in public areas such as hallways, offices, elevators, and stairwells.Adheres to all departmental sanitation procedures.Time Organization, Baltimore, MDHouse Management, November 2022  PresentProvide medication management to include medicine that is prescribed by doctors.Provide homemaking skills to include cleaning, laundry organization, cooking and meal planning.Utilizing my CCAR training skills dailyEncouraging strong work ethics by leading by example and setting clear expectationsIdentify and solving problems by asking the right questions and gathering information.Penn North Rehabilitation and Recovery Center, Baltimore, MDFront Desk/Intake, December 2021  March 2023Cleaning of a building and reporting any safety hazard to the manager/supervisorKeeping it maintained and in good condition.Vacuuming, mopping, sanitizing restrooms.Taking out trash and recycling and washing and cleaning windows and mirrorsGreeting and welcoming guests or clientsAnswering questions and addressing complaintsAnswering all incoming calls and redirecting them or keeping messagesKeep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)Milburn Staffing Agency  Working for V.A. Hospital, Norfolk VAJanitor/Housekeeping, January 2002  December 2011Cleans and disinfects: High (ceiling vents, ceilings) and low (windowsills, floors, furniture) dusting, sweeping, mopping, wiping walls, ledges, sills, beds, phones, glass, stainless steel, elevators, furniture, bathrooms, vacuums, shampoo, trash and linen collection, trash packing, doors, door jambs, baseboards,Change linen and make beds, cleans, and disinfects window coverings.Arranges and moves furniture, mattresses, equipment, and supplies.Restocks and transports supplies.Performs related duties, as required.Preparing and maintaining a healthy environment for all the veterans.Amber House, Lexington Park MDHousekeeping, February 1990  January 1995Cleaning and reporting and safety hazards to the manager in charge.Helping clients are following all housing rules protocol.Maintaining cleanliness in the group room areas, office area, and preparing and serving for the programChange linens, wash dishes and do light ironing and laundry as required.Vacuuming sweeping, empty trash cans, dusting shelves, cleaning windows, and mopping the floorSpecial Skills: Task-oriented. Quick learner. Works well in fast-paced environments. Able to work with teamwork and meet strict deadlines and complete responsibilities promptly. Able to thrive on a team or individual assignments. The ability to handle crisis situations and provide immediate support when needed. Understanding and maintaining professional boundaries to ensure ethical and effective support. Having a solid understanding of addiction and recovery. Providing administrative support as needed.Education: Great Mills High SchoolReferences: Available Upon Request

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