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Click here or scroll down to respond to this candidate Candidate's Name
Atlanta, GA Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LINKEDIN LINK AVAILABLE
PROFESSIONAL SUMMARY
QA Engineer with experience in executing test cases on web and mobile platforms to ensure software quality. Performing
black-box, white-box, GUI, functional, smoke, end-to-end, and regression testing. Skilled in the design and execution of
test cases, according to the requirements and bug reporting. Understanding of the Software Development Life Cycle
(SDLC) and Software Testing Methodology. Self-motivated individual with excellent analytical thinking skills. Strong
presentation and communication skills to interact with project team members, clients, and stakeholders as well as
collaborate with the development team. Highly organized and able to deliver all projects in a timely manner.
SKILLS
Platforms: macOS, Windows, Linux, iOS, Android
Browsers: Chrome, Safari, Firefox, Opera
Testing Tools: Chrome DevTools, Android Studio, Xcode, ADB, TestFlight, UNIX
Test Management: Jira, TestRail
API Testing: REST API, Postman, Charles Proxy
Database: MySQL
WORK EXPERIENCE
Software QA Engineer |E-gree, Atlanta, GA| 08/2023 Present
Successfully reduced the number of defects by 15% through root cause analysis.
Improve bug reports and help developers with bug fixing by applying Chrome Dev Tools.
Track bugs in software during test execution and then file bug reports for failed test cases in Jira.
Analyze UI layout on multiple devices and provide valuable feedback to the design team.
Perform testing on Chrome, Safari, Firefox, and Edge to ensure cross-browser compatibility.
Utilize the SDLC as a method to verify bug fixes and to ensure that all issues are non-reproducible.
Perform End-to-End manual testing of the systems along with preparing and managing test plans.
Conduct API testing using Postman to create collections and run different calls and responses.
Collaborate with the team under AGILE methodologies to plan and develop project needs.
Participate in daily SCRUM meetings to discuss the test requirements, findings, bug issues, and solutions.
Patient Access Engagement Liaison |Emory Healthcare, Atlanta, GA| 09/2020 08/2023
Answered all inbound calls in an efficient, friendly, and welcoming manner.
Resolved all patient dissatisfactions to produce positive outcomes, which led to an 80% patient volume increase.
Trained 10 new hires and provided them with important information and resources as part of training procedures.
Utilized appropriate tools for accuracy in general patient scheduling, registration, escalations, and message routing.
Verified and updated patients demographic and insurance information.
Participated in leading and facilitating team meetings.
EDUCATION
Careerist.com
Software Testing and Quality Assurance Training
Georgia State University, Atlanta, GA
Bachelor of Arts in Psychology
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