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Title Customer Service Office Manager
Target Location US-AL-Collinsville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Office ManagerFort Payne, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE 20+ years office environment, including three years personnel administrative specialist and executive secretary in the US Army. Expertise in Microsoft Office applications, including Word, Excel, and Access. Managed and processed administrative personnel reports, prepared briefings for Department of the Army. Possess superb writing and editing skills and excel in customer service, planning, coordinating and assessing training programs.Authorized to work in the US for any employerWork ExperienceProduction AssociateRandstad - Fort Payne, ALJanuary 2022 to April 2022 Enter all containment findings in the scanner with pictures Complete all assigned tasks safely, accurately, and on time cleaning up work area and properly disposing of trash and recyclable materials Self-motivated, self-starter, can work and stay on task with minimum supervision Attention to detail Dependable and prompt attendanceCaserRenfro Corporation - Fort Payne, ALSeptember 2021 to January 2022Inspect package for quality of product and packaging Startup CrewHarbor Freight Tools - Fort Payne, ALJuly 2021 to August 2021Set store, stocked, priced per planograms for opening new store Greeted and served customers Worked well in a fast-paced, high pressure environment Answered customer questions Maintained a positive relationship with coworkers EMSUS Department of Veterans Affairs - Birmingham, AL February 2019 to January 2020Housekeeping; Requested to clean for IG Joint Commission inspections Prep CookApplebee'sJune 2017 to October 2017Prepare food per recipes for mealsRetail MerchandiserAmerican GreetingsApril 2016 to October 2017Inventory, stock, straighten card section for 8 (eight) stores. Assist customers in card section. Daily, weekly reports. Store revisions. Client Support Professional/Shift ManagerFAC SolutionsDecember 2015 to February 2016Hours per week: 40+Incoming call center representative, assist customers with selecting vacation packages including hotel rooms, car rentals, and cruises. Interview potential employees, setup and maintain new employee files, accounts, assist with setup of office equipment/cubical equipment.ServerWaffle House - Fort Payne, ALMarch 2014 to September 2014Hours per week: 18Greet guests; deliver food and beverages; accept cash, credit card, and gift cert. paymentsManager & Storage Unit Assistant ManagerFort Payne Trading Post & Hilyer Mini Storage - Fort Payne, AL June 2013 to March 2014Hours per week: 42Manage, operate, and maintain buy/sell/trade retail store - customer service, stock & inventory, daily/weekly/monthly cash flow reports, cash and credit card transactions Distribution Center AssociateThe Children's Place - Fort Payne, ALOctober 2012 to June 2013Hours per week: 36Temp workThe Children's Place - Fort Payne, ALMay 2012 to May 2012Hours per week: 32Bag and Tag - open boxes, check all numbers are correct, open boxes, make sure one item per bagTraffic ControllerStrieb Construction - Keystone Heights, FLMay 2011 to August 2011local tornado clean-up)Hours per week: 84Ensure safety of traffic thru work zone; communicate with other workers via walkie-talkieCustomer Service/Replacement PartsPlay & Park Structures - Fort Payne, ALSeptember 2008 to May 2011Hours per week: 40Answer phone, filing, prepare daily, weekly, monthly, and yearly reports; communicate with customers via phone, email, and fax; enter order for correct replacement parts ServerCracker Barrel - Fort Payne, ALFebruary 2008 to January 2010Hours per week: 32Greet guests; enter food and drink orders into computer; deliver food and drinks Office ManagerTri-State Propane, IderOctober 2006 to February 2008Hours per week: 40Set up accounts into computer; assist in hiring new drivers; manage personnel files for 4 other employees; communicate with home office via email, phone, and fax daily; schedule pick up and delivery of propane tanks; compile data into spreadsheet form; accept cash, credit card, money order and check payments; ensure account history was accurate; order office supplies; responsible for inventory and property reports daily; daily bank depositsServerSanta Fe Cattle Co - Fort Payne, ALJune 2007 to December 2007Hours per week: 25Greet guests; enter food and drink orders via computer; deliver food and beverages; accept cash, credit card, and gift cert. paymentsDispatcherThe Traylor Group - Rainsville, ALDecember 2004 to April 2005Hours per week: 40 Manage responsibility for 12 truck drivers. Maintain all drivers records in accordance with Department of Transportation. Schedule designated routes for pick up of cardboard bales; Interact with clients on a daily basis, via telephone or email. Responsible for computing data intoreports weekly.SecretaryBrigade Staff - Fort Riley, KSApril 2003 to July 2004Hours per week: 60Secretary for six-battalion brigade size element responsible in coordinating administrative services, such as personnel, housekeeping, and records control. Answer multi-line phone system. Used management methods in order to improve workflow and simplifying reporting procedures. Analyzeunit-operating practices, such as record keeping systems, forms control, office layout, personnel accountability, standards and revise-establishedprocedures. Coordinate, collect, and prepare personnel reports. Prepare reports including conclusions and recommendations for solutions of administrative problems. Review and answer correspondence, viatelephone, email, and fax. Conduct orientation of new personnel. Manage maintenance, repair, mail, and files, and supplies including accounts payable. Compile management and organizational data using computer, fax and copy machines. Work with nine (9) unit supply clerks to ensure that each unit maintained supplies to perform daily functions.Administration ClerkHHC, 3rd Brigade, 1st Armored Division - Fort Riley, KS January 2001 to April 2003Hours per week: 60Administrative Clerk responsible for personnel administration of 200 personnel. Manage personnel strength, training, administration and finance reports. Assist in the preparation, planning, and execution ofSoldier Readiness Program (SRP) for Operation Iraqi Freedom. Assist in the individual and collective training of 120 personnel for pre deployment,deployment, and re-deployment operations. Revise unit Standard Operation Procedures and policies to conform to higher headquarter directives. Enforce all operations in accordance with safety and training requirements in accordance with all applicable Department of Defense and Department of the Army regulations. Work with the unit supply clerk toensure six (6) individual offices were properly supplied to function daily. EducationHigh school diplomaPlainview High School - Rainsville, ALAugust 1983 to May 1996ParalegalKaplan University OnlineNone in Business AdministrationNortheast Alabama Community CollegeSkills Food Service (5 years) Food Prep (1 year) Kitchen Staff (4 years) Food Service (7 years) Customer Service (10+ years) Cash Handling (10+ years) Excel (10+ years) Microsoft Word (10+ years) Microsoft Powerpoint (1 year) Microsoft Office (10+ years) Microsoft Outlook (1 year) Accounts Payable (4 years) Military Experience (4 years) Order Entry (7 years) Office Administration (10+ years) Accounts Receivable (3 years) Interviewing (3 years) DoD Experience (4 years) Office Management Accounting (3 years) Human Resources (7 years) Warehouse experience (1 year) Merchandising (2 years) QuickBooks (1 year) General Ledger Accounting (3 years) Time management (6 years) Manufacturing (5 years) Planograms (2 years) English (10+ years) Packaging (2 years) Hand tools (10+ years) Mechanical knowledge (10+ years)Military ServiceBranch: United States ArmyRank: CorporalAssessmentsAdministrative Assistant  Highly ProficientAugust 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly ProficientData Entry Clerk  ProficientAugust 2019Maintaining data integrity by detecting errors.Full results: ProficientReceptionist  Highly ProficientJune 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly ProficientData Entry  ExpertJune 2019Measures a candidate's ability to accurately input data and effectively manage databases. Full results: ExpertCustomer Focus & Orientation  Highly ProficientJune 2019Responding to customer situations with sensitivity. Full results: Highly ProficientAttention to detail  ExpertFebruary 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ExpertMechanical knowledge  ProficientFebruary 2022Understanding and applying mechanical concepts and processes Full results: ProficientFiling & organization  ProficientFebruary 2022Arranging and managing information or materials using a set of rules Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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