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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Daniel Court Apt 1PHONE NUMBER AVAILABLEAccounting/BookkeeperProfile More than 10 years successful experience in customer service and support Association/Not-for-Profit accounting/finance experience. Recognized strengths in account maintenance, collection of past due accounts, processing payroll and filing of payroll taxes and other quarterly reporting. Responsible for filing sales tax reports. Problem solving skills and troubleshooting abilities with software and general accounting practices. Excellent computer skills with in-depth knowledge of QuickBooks and other customized accounting and job cost software packages. Also, well trained with Microsoft Excel, WordPerfect, and Microsoft Word. A team player, acknowledged as Total Quality Customer Service Professional. Developed procedures and tasks for collection of accounts for Management Company EmploymentXerox Corporation/ACSLexington, KYCustomer Service Representative Worked in a call center environment forHumana/RightSource. Handled a large call volume of incoming memberinquiries. Responsible for taking orders for members' mailorder prescriptions. Knowledge of basic medical terminology as related to pharmaceuticals. Good understanding of insurance industryprocedures both private and Medicare/Medicaid. Helped members to understand basic Medicareplans. coverage of prescriptions and explainedcover gap meaning and how it is determined tomembers in a way they could understand. Compassionate and caring to all members, took time to help Ability to fully understand and promptly resolve issues for members by problem solving resolutions. Able to work between several software packageswhile taking orders and engaging with members.2013/2018GrandShores Management Group, Inc.Panama City.Beach,. FLCollections/Accounts Receivable Created collection policies for homeownerassociations and condominium associations.following associations bylaw. Generated invoices upon receipt of billinginformation and tracked collection progress Managed and responded to all correspondence andinquiries from owners and Board of Directors Communicated with owners to identify and resolve issues with accounts and outstanding payments. Posted all owner payments and prepared dailydeposits. Mailed out monthly, bimonthly, and annualstatements. Sent collection letters and intent to lien letters to owners in accordance to associations collectionpolicy and state laws. Processed foreclosures per company policy andworked with association's attorneys in collectionand lien matters. Provided Board of Directors with monthlycollection reports electronically and attendedmonthly association Board of Directors meetings as necessarySeaWitch Motel, Inc.Panama City Beach, FLFull Charge Bookkeeper Responsible for all daily deposits and posting credit card batches as well as reconciled all daily sales reporting by front desk. Maintained an ATM machine with funds and ran all reporting. Deposited all vending machine revenue. Paid all weekly and monthly accounts payable.Responsible for reconciling all vendor accounts. Responsible for payroll of 200 employees and filing of quarterly payroll taxes. In charge of maintaining all elevators and other state permits. Maintained books for small convenient stores onpremises including handling of state lottery and gas reports. Did all daily reporting of sales and paid all accounts payable. Worked closely with vendorsestablishing relationships both financial andprofessional.2003/20091999/2003 Prepared monthly financials for management andprepared year end information for CPA. Followedrecommendations by CPA and posted year endjournal entries per guidelines set forth.Dynamic Logic Systems, IncNashville, TN.Technical Support/Training Coordinator Answered all incoming calls to software company Responsible for all shipping of software to new clients First point of contact for new clients and initial software set up. Assisted with organizing Annual User Meeting/Conference in Nashville,TN. Responsible for invoicing clients, assistance with travel arrangements of clients. Also, checking in clients to conferences, point of first contact for clients for all conference issues. Made sure all general ledger, accounts payable, and accounts receivable pre-installation work was done by client before going live with custom accounting software. Took technical support calls for clients all over the US and abroad. Used problem solving skills and trouble-shooting abilities to find and correct problems with accounting issues as well as networking issues. Traveled to client sites and trained employees on areas of accounting program Responsible for posting of all accounts receivable and accounts payable for company internally.**References available upon request1991/1998 |
