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PHONE NUMBER AVAILABLE EMAIL AVAILABLESkillsHighly adaptable relationship builder, communicator, problem-solver, and supportive team member with a career narrative of driving business outcomes through effective project management.Relationship Building Active Listening Negotiations Collaboration Conflict Resolution Process Evaluation Communication, & Reporting Finance Project Management Customer Service Client Communication ExperienceStaubli Corporation / AR Specialist/Collections March 2023- April 2024, Spartanburg SC- Managed and sorted personal and general accounting inbox- Used SAP (Finance) to process requests and reporting- Sales Tax management- Collections:followed up on past due customer accounts and retrieved monies for past dues- Worked internally with sales departments to bring past due accounts current- Created Invoices and Credit memos- Provided invoices and statements upon request- Data Entry-Worked with upper management on various finance related projects to streamline internal processes to make it more efficientMAU Workforce Solutions / Office Co-ordinator August 2022 - February 2023, Spartanburg SC- Managed time and attendance- Used SAP, DEX and Avionte to process reports- Managed office tasks and communications- Assisted upper management with key job functions- Assisted in and provided feedback for the roll out of new projects -Managed inboxes and phone linesMassage Envy, Simply Massage / Front Desk Co-ordinator November 2021- May 2022, Greenville SC- Managed therapists schedules effectively and efficiently for business needs- Consulted guests before treatment to support policies in place -Promoted spa services- Opening/Closing DutiesOneSpaWorld / Consultant & LMT July 2018-December 2019, At Sea-Managed personal schedule-Adhered to policies-Conducted inventory audits-Marketed spa and salon services-Scheduled/followed up with clients on booked appointments -Maintained clear and open communication with clientsSandals Resorts / Cost Controller, Human Resources Intern April 2015-August 2015, Saint Lucia-Accepted and processed customer payments in cash, credit cards and checked for validity-Assisted department heads in understanding their available options and helped them select the right service plans for their needs-Coordinated and assisted in distribution of inventory -Coordinated and assisted with audits to verify inventory -Assisted in the storing of inventory-Fulfilled administrative tasks and handled paperwork Saint Lucia Hotel And Tourism Association / Public Relations Intern July 2014- December 2014, Saint Lucia-Fulfilled administrative tasks and duties including; completing and filing paperwork, directing a multi-line phone and setting appointments-Organize and scheduled meetings and interviews-Coordinated preparation of records such as minutes, memos, agendas - Maintain client statistics and confidential information -Answered/forwarded calls to appropriate partys extension -Managed companys social media-Updated and managed companys NewsletterEducationProject Management Institute / CAPM CERT January 2023 Coursera / Google Project Management Certification April 2022-January 2023-Foundations of Project Management-Planning, Initiating,Executing, Closing-Leadership-Procurement-Data Analysis-Budget-Quality Management -Project Styles and Systems -Communication-Stakeholder ManagementNational Skills Development Centre/ Licensed Massage Therapist February 2017-August 2017Sir Arthur Lewis Community CollegeSeptember 2015-September 2016-Business AdministrationCastries Comprehensive Secondary School / High School Diploma September 2008-July 2013-Principles of Business-Math-English-History-French-Electronic Document Preparation and Management (EDPM) -Social Studies-Visual Arts |