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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARY Hard-working, reliable and focused on positive results and client satisfaction. Adept at handling stressful and unpleasant situations with complete courtesy and professionalism. Strong multitasker who thrives in a hectic high-pressure working environment.RELEVANT EXPERIENCES Springfield Regional Medical Center I Springfield, OH November 2021- Present Patient Care Technician/STNA Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility Acts as a liaison between patient and nurse to report changes and or concerns Provides high-level customer service to all patients, patients family, visitors and employees Provides accurate, precise, timely documentation when applicable for patient care Rocking Horse Community Health Center Springfield, OH May 2018-November 2021 Patient Services Representative Answers triage and either responds to inquiry, directs caller to appropriate personnel or initiates task in EHR for response by medical personnel Registers patients by verifying that patients record is up to date and accurate. Makes appropriate changes to patient electronic record Greets and directs patients, salespeople and visitors and directs them appropriately Maintains electronic health records including scanning of documents to the accurate location in the EHR Schedules appointments and enters appointment date and time into computerized scheduler Courtside Pizza & Sports Bar Athens, OH July 2015-December 2018 Bar Manager Manage a staff of 55 employees for the largest-staffed restaurant/bar on Ohio Universitys campus Balance and deposit up to $16,000.00 in daily sales transactions by cash and credit Administer social media accounts for business to advertise current events and daily specials Responsible for interviewing and training all new staff on business policies and procedures Resolve customer complaints and maintain a positive customer service experience for all guests Ohio University Campus Involvement Center Athens, OH August 2013 April 2015 Club Organizations Coordinator Assistant Advertised, educated, and hosted monthly social events to promote a healthy campus lifestyle to students Educated students on negative effects of drugs and sexual abuse Completed administrative work in the office and managed social media accounts to promote events SKILLS Marketing experience by using social media platforms such as Facebook, Twitter and Instagram Microsoft Office (Word, Excel, PowerPoint) Customer service skills and the ability to work with a diverse population base Teamwork, leadership, conflict resolution, and adaptability Experience planning events including outreach, marketing, and program implementation Able to speak in front of both small and large groups Training experience and supervision of up to 50 employees |
