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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE / PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYOver 8+ years of extensive experience as Business Analyst and Scrum Master working in Banking & Financial domains.Experienced in Investment Banking projects specialized in Financial Markets, Capital Markets, Wealth Management, and Risk Management.Used numerous requirement techniques to have a non-redundant requirement which helps in creating efficient FRDs and BRDs.Working with the backend data retrieval team, data stewards, data mart team to guide the proper structuring of data for Power BI reporting.Expertise in Software Development Life Cycle (SDLC) methodologies like Agile (Scrum, Test Driven Development, Kanban), Waterfall, Scrum-Waterfall HybridExperience in Equities, Fixed Income, Bonds, Foreign Exchange, Derivatives (Swaps, Future, Options) and AML Monitoring.Responsible for Workday HR Data Request of field mapping and values between PeopleSoft and WorkdayAssisted QA in the reviewing test cases and ensuring appropriate test coverage using Postman.Implement business process models, write acceptance criteria, and design user interface via UX Design process for enterprise applications on AWS.Conducted GAP, Impact, SWOT, Cost benefit analysis, Root cause, Interface Analysis, Feasibility study, ROI Analysis, Impact analysis, Risk Analysis, and As-Is and To-Be business analysis.Extensive Hands on managing various Master data during project implementation, Rollouts and operational Maintenance in SAP SRM, MM and CLM.Functional CRM Architect and hands on expertise in customization and configurations of the Microsoft Dynamics CRM, Dynamics 365 ERP Project leadership.Proficient in migrating workbooks between different environments in Tableau server using Tabcmd.Experience in Lightning Components and Salesforce Lightning Design System (SLDS) with Salesforce Marketing cloud.Familiar with AML, KYC, Dodd Frank Compliance, OFAC and HMT regulations, Customer Identification Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Suspicious Activity Report (SAR), Politically Exposed Person (PEP), FATCA, Transaction Monitoring.Microsoft Certified in visualizing data in Power BI Desktop and deploying Dashboard in Power BI service.Experience working with applications for creating block diagram models (UI/UX) of pages, Mockups, Wireframes, and prototyping using Balsamiq and Justin mind.Regression testing for Web and Mobile Apps utilizing tools such as HP QC/ALM and Excel to create and create and execute test plans.Part of design and Implement end to end automation of provisioning of Virtual machines in the Azure Private cloud with the help of ServiceNow.Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing).Performed Data Analysis and used SQL queries for Data Mining and Data Validation. Run SQL queries from multiple databases (data warehouse) for research, data integrity, and validation and provide Ad Hoc reports to investment, accounting, and risk and compliance groups.Design and Implement end to end automation of provisioning of Virtual machines in the Azure Private cloud with the help of ServiceNow.Actively participated in Change Management, performed Impact Analysis, maintained Change Log. Participated in Scrum meetings to handle unpredicted changes and effectively deliver the product within the given deadline.Created Process Flow Diagram, Use Case Diagram, Activity Diagram, and Sequence Diagram using tools such as Rational Rose and MS Visio.Proficient in using Agile Scrum methodologies, performed roles of Product Owner, Scrum Master following sprint/standup sessions and used JIRA & Version One extensively to write Epics, User stories, analyzed the Iteration Burn Down charts and reviewed defects.Provide day to day support for several agile sprint teams, create JIRA tickets and Confluence pages, facilitate grooming sessions and maintain backlog items.Experience with CRM systems in general (SAP, Oracle, Siebel and Salesforce.com).Prepared BRD s for the data mapping and mapped the legacy data to the ERP.Develop AEM templates and components leveraging current AEM software releases.Work experience with the enterprise IAM (Identity and Access Management).The Service Now platform clean most of the development and are at the UAT phases.Integrated the data from Oracle to Sales Force (SFDC) using Informatica cloud.Worked on PeopleSoft to verify employee details.Designed & developed Power BI and for education, health, human services business groups.Expertise in Scrum Ceremonies like Daily Scrum, Backlog refinement, Sprint planning and Sprint Retrospective, Program Increment using Agile Methodology.Experience in Reporting Tools like Tableau in delivering reports for CTOs and VPs for the business presentation.Strong experience in different databases like SQL server, Oracle etc.Prepares integration (SIT) and regression test cases and can participate in user acceptance (UAT). Worked with vendors and infrastructure teams for performance tests.Adapt at creating User Manuals and highly experienced in Postproduction Validation (PPV).Experience in interactions with stakeholders from business, project teams, IT operations, developers, architects, and vendors (i.e. Cross-functional teams).PROFESSIONAL EXPERIENCECharles Schwab Jersey City, NJ Oct 2022 - presentRole: Business Analyst (Remote)Responsibilities:Directed high-level requirements gathering sessions with Business Owners, Users, Departmental Heads, SMEs and end customers for elicitations by means of JAD sessions, Interviews, Surveys, Focused Groups, and Brainstorming Sessions.Created requirements analysis and design phase artifacts such as activity diagrams and Sequential diagrams.Implemented Front End to a Fixed Income, Derivatives and Option Trading System, including trade blotter and interfaces to risk management, accounting, and middle and back office.Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite ProBuilt the team s Agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.JIRA tool is used for Agile Scrum and Agile Kanban to track the team activities. Created Confluence to track and manage business logic.Frequent follow-up and friendly reminder to the team on updating JIRA task on daily basis for more accurate reporting.Worked with product owner during the sprint review sections to make sure all stories met the Definition of Done and get the stories accepted with in the Sprint.Performed an active coaching role for organization wide Agile implementation and embracement.Interacting with the developers to report and correct bugs.Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized. Responsible for defining and designing commercial lending loan approval process which resulted in data collection and analysis compliance.Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using Rational Rose. Facilitated Joint Requirement Planning JRP sessions with SMEs in understanding the Requirements pertaining to Loan Origination to Loan Processing.Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.Led client facilitation meetings to gather Interface and Business Process Requirements from Subject Matter Experts in Trading shares, Equities and Fixed Incomes like Bonds, and converted them into functional requirements by implementing the RUP methodology, authored the same in Business Requirement Document (BRD).Created Business Process Diagrams (BPD) and Business Flow Diagrams using MS Visio.Prepared graphical depictions of Textual Use Cases, creating Use Case Diagrams, and Activity Diagrams.Performed Fixed Income Analysis (Pricing, Risk, Yield, Duration, and Recommended Strategy) in Excel to support trading, and reviewed with portfolio manager and traders.Assisted Risk Management Group in Financial analysis and Risk analysis on calculation of PV, FV, and other key trade metrics (e.g. Breakeven Rate) to test new Risk Analytic Tool.Performed Data Analysis and used SQL queries for Data Mining and Data Validation.Run SQL queries from multiple databases (data warehouse) for research, data integrity, and validation and provide Ad Hoc reports to investment, accounting, and risk and compliance groups.Managed all the requirements effectively and made them available to all team members.Designed and documented the entire Architecture of Power BI Reporting and Visualization.Authored Data Flow diagrams, Sequence diagrams and Business modelsPrepared detailed reports of the Bugs, Pass-Fail report, Comparison ChartConducted manual testing, automation testing, Smoke testing, Black Box testing, Regression testing and User Acceptance Testing (UAT) in conveying testing standards and created test cases, test scenarios and test plans.Citi - New York, NY Sep 2021 Oct-2022Role: Business Analyst (Remote)Responsibilities:Worked on Mobile application project.Gathered requirements through interviews, meetings, and existing documentation and conducted UAT.Involved in gathering requirements for Mobile Application (IOS and Android app)Analyzed the requirements for the project from DOORS requirements/version control tool.Set up meetings, conducted Walkthroughs, JAD sessions with Management, SMEs (Subject Matter Experts), vendors, users and other stakeholders to resolve open and pending issues and to develop specifications.Analyzed and managed projects for a large investment company to deliver information to customer's wireless devices including cell phones, pagers, mobile intranet devices and other internet applications.Managed server to server project to deliver additional monitoring tools for support of server-to-server alerts sent to client investment companies.Install, integrate, configure, and deploy IAM solutions and systems to facilitate User Life-Cycle Management, Identity and Access Governance, Automated Provisioning.Develops and maintains documentation for the IAM project.Worked on sourcing data from various systems (Endur, Algorithmics, Calypso, Opics, and Simcorpetc) & databases. The sourced data is transformed & loaded (ETL) into an analytics data warehouse for regulatory & management reporting purposes.Created User Stories along with Acceptance Criteria for ILM and IAM modules in Agile CraftEvaluating the designed Process, Risk Management, Control and Monitoring Statement from the Portal based on the provided guidance.Support business heads and risk managers at organizational level on Risk Management and compliance management.Produced Use Case, Domain Dictionary, UML Charts, and diagrams. Assisting in developing object models from the functional requirements and architecture using UML methodologies and modeling tools knowledge (Rational Rose) (RUP Methodology).Actively worked with the Capital Market and financial trading team to develop Equities, Futures, Forwards, Options, Derivatives online trading facilityConducted market research and analysis in Capital Markets consisting of Stock Market and Bond MarketPerformed EDD (Enhanced Due Diligence) for heightened risk Investment Banking & Capital Markets clients and ensured compliance with relevant regulations and corporate policies.Managed transition of physical Data Center to Salesforce Service Cloud, drastically lowering infrastructure costs while greatly increasing flexibility.Participate in discussions and team meetings for improving the efficiency for data conversion and global template solution. Training end users for using the Workday HRIS system through workshops.Design and development of major Dashboard software application.Identified internal and external system requirements, design, and configuration set-up, also created User Documentation, and conducted training classes.Handlings exceptions, ERM and email queries and resolving them on timely manner.Resolve ERM queries on time.Used Visio to develop Use Case diagrams, Activity Diagrams and Sequence Diagrams.Analyzed and discussed the business and functional requirements for the application under construction.Worked with the quality assurance team so as to test different releases and to develop test plans and test cases.Testing platform and the Workforce Management (WFA) system; allowing for the processing of both Local Service Request (LSR) and Access Service Requests (ASR).Apply custom changes to Calypso software to replicate vanilla and exotic OTC derivative products.Conducted training sessions for the end users and documented various training manuals.Involved in the system workflow analysis and contributed to the overall workflow diagram for the website.Deutsche Bank - New York, NY Oct 2019 Aug 2021Role: Business Analyst (Remote)Responsibilities:Work closely with the Product owner to present, justify and negotiate the requirements with business stakeholders.Assist in the administration and review of Client Risk Scoring, Client Identification, Client Onboarding, identifying Key Risk Indicators (KRI) and KYC documentation oversight/management requirements.Prepared Use Case Models based on Business Requirement documentation (BRD) gathered through interaction with users. Studied existing business application and processes, collected end user requirements and suggested the improvised Business Process Model.Thorough understanding of various modules of AML including Watch List Filtering, Suspicious Activity Monitoring, CTR, CDD, and EDD.Identify PeopleSoft queries for re-creation within Workday for continued support of legacy processes.Experience in Tableau Projects (involved in the complete lifecycle from requirement gathering, data modeling - scripting, developing and testing dashboards using Tableau)Experience in using Salesforce.com Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions and Approval Process.Designed & developed Informatica mappings, mapplets, worklets and workflows to create load-ready data files for loading Oracle E- Business SuiteConfigured the whole CLM Process with multiple Agreement types and configured multiple phases to the Business document.Creating documentation for all identified data models such as Domain Model-Data Mapping, Data Dictionary and ER Diagrams from Legacy Systems, Book Of Record and CLM Solution Tools for Question Tree co-relation purposesExpertise covers SAP Full life cycle implementation, System upgrade, Rollouts and Production support in SAP SRM,MM and CLM.Conducted training for business users, Customer IT teams and end users and in SAP SRM and MM and CLM.Designing, building, testing, deploying and supporting SAP and non-SAP systems and solutions according to specifications and schedules while meeting quality requirementsCoordinate business users with SAP support activities carried out for events including scheduled maintenance downtime, system upgrades, software installations, job scheduling.Create and deliver training materials as needed to foster a more effective use of SAP systems by the user community.Collaborated with BSA Compliance Officers and Risk Management to generate reports for all the trades which are screened in Front Office to comply with KYC/AML procedures.Thoroughly studied the capital market structures and account reconciliation systems to have a clear understanding of the financial business processes and associated system workflow.Facilitated change management within the project by performing impact analysis for change requests and regularly updating Requirement Traceability Matrix (RTM).Good understanding on Capital market such as Equities, Equity Derivatives Fixed Income - Corporate Bonds, Government Securities, Mortgage-Backed Securities (MBS), Collateralized Mortgage Obligation (CMOs), Asset Backed Securities (ABS), Collateralized Debt Obligation (CDOs).Diagnostic assessment study (gaps report) of Operational Risk Management Framework and policies including Fraud Risk and Business Continuity Management and provide recommendations/road map for enhancement as per leading practices.Performing Risk & Control Self-Assessment for client's (Banks) Operations/ Businesses to proactively identify risks and conduct risk assessment workshops with Bank.Designing and developing the ORM frameworks, policies, and tools such as RCSA, KRI, Loss Data, Scenario Analysis, outsourcing risk and reporting frameworks for client s organizationsWorked with an Agile Team to deliver a Regulatory Reporting implementation.Worked with business, Identity and Access Management (IAM) team for the requirement gathering on user privileges, authentication, and authorization policies, single sign-on, access level instructions on IAM.Assist Product Owner in creating Product Backlog and Prioritization.Collaborated with Infrastructure technical teams to resolve more complex IAM security related issues.Collaborated with internal stakeholders to build interfaces between applications and IAM tools.Analyses incoming work and IAM metrics/measures to drive improvements to the IAM program.Support Business Risk management to assess feasibility and implementation implications for new global policy or regulations.Assists with the integration of IAM systems with in-house and third-party applications for provisioning, identity.Performed requirement analysis, design, and development of ETL mappings and processes on Informatica Power Center and UnixOrganize and facilitate show and tell potential customers and users to be on-boarded on the ServiceNow platform.Rockland Trust - Middleboro, MA June 2017 Sep 2019Role: Business AnalystResponsibilities:Conducted elicitation techniques like surveys/questionnaires, brainstorming, client interviewing and document analysis, and Impact analysis and conducted JAD Sessions with various stakeholders.Wrote Business Change Management (BCM) documents to build integrated platforms to accommodate new technologies and development methods to improve processing of derivatives and reduce operational risks.Developed clutter free Tableau dashboards for various product lines and departmentsResponsible for Workday HR Data Request of field mapping and values between PeopleSoft and Workday.Followed SDLC, Waterfall and agile software development methodologies (SCRUM), values, and procedures to enhance functional documents of Payments and Cash Management products for production support and projects.Involved business / system analysis; design, specifications and development of workflows, user acceptance testing (UAT)Developed Power BI model used for financial reporting of the total invoices generated to the accounts payable.Designed and documented the entire Architecture of Power BI Reporting and Visualization.Worked as a Business Analyst to support a Operational risk management team of large Swiss based Investment Bank by liaising with key stakeholders to prepare BRDs and test cases, performing UAT and preparing release notes and training material for BCBS239 compliancePrepared Test Plans for Unit Test and System Integrated Testing of Informatica Session and WorkflowsTranslated business requirements to functional requirements and technical specifications with help of Unified Modeling Language (UML) diagrams (Activity diagram, Sequence diagram, Data flow diagram), Entity Relationship Diagrams (ERD).Produced Requirements traceability matrices (RTM) to support the application development and control changes.Ensured that the test cases, test script, and test scenarios covered all the points mentioned in the business requirement document (BRD) and functional specification (FSD).Providing clear, concise and accurate updates to senior management.Designed the weekly Payment balancing process document to validate incoming claim amounts for the week vs outgoing payments.Preliminary and Final payment cycle balancing: The reimbursement on amount of claims, voids, adjustments, and financial transactions are accumulated to determine the net payment for each provider.Performed gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM/Dynamics 365 ERPDesigned and implemented reports to support the ERP ApplicationEnsuring compliance with TIAA Operational risk requirements throughout the project lifecycle.Ensuring overall project tracking, planning, coordination and status reporting to the various stakeholders using effective communication channels.Standard Chartered Surat, Gujarat May 2014 Dec 2016Role: Business AnalystResponsibilities:Facilitated Joint Requirement Planning (JRP) sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing.Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisite.Performed GAP analysis to meet the requirements.Maintained requirements in JIRA for tracking and testing purposes.Used Agile/ SCRUM and PMI methodologies to monitor steer and develop project objectives.Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.Translated business requirements to data mining requirements by using different data analysis tools such as Tableau.Coordinated with DBA and Business objects designer group in solving various technical issues.Lead the configuration of the client's business process workflow repository utilizing various process modeling tools based upon my recommendations.Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.Used SQL to extract and collect data to generate reports using BI tools such as Tableau. Involved in understanding the reporting requirements and providing Tableau reporting solutions.Various versions of the documents are generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational Clear Quest.Created manual Test Cases in HP ALM for various user stories based on Release and Sprint Plan.EDUCATIONMasters from Veer Narmad South Gujarat University, Gujarat, India.Bachelor s from Veer Narmad South Gujarat University, Gujarat, India. |
