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Candidate's Name Boddu
Email : EMAIL AVAILABLEPhone : PHONE NUMBER AVAILABLE______________________________________________________________________________Summary:
12+ years of IT experience and 7+ years of experience in Salesforce Developer, Salesforce Admin, Integration and Salesforce CPQ. Extensive experience in Salesforce.com configuration, customization, administration, Salesforce CPQ and data migration. Extensive experience in designing of custom objects, custom fields, pick list, role-based page layouts, Workflow Alerts and Actions, Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Dashboards, and Email template generation according to application requirements. Experience in configuring the Product, Quote, Quote item, Features, Options, Bundel and Rules. Having hands on experience on Sales, Service, Finance Cloud and Salesforce CPQ. Implementation experience of Service Cloud Module with Email to Case, Messaging, Einstein Bots, Omni Channel, Case Management. Hands-on experience in Lightning Design System, Lightning App Builder, Lightning components, Aura Framework and LWC. Expertise on Apex Development in creating Apex classes, Apex Triggers, Apex Scheduler, Apex Web Service, Force.com API and retrieved data from the database using SOQL & SOSL. Excellent in Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Permission Sets, Reports, Dashboards, Email Services, Approvals, and Activities, OWD sharing rules. Experience on Sales Cloud to improve forecast, campaign and partner portal Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Security Controls, Email Services and Sandbox Data Loading.
Experience with SFDC Service console, customer portal, case management, knowledge base, and service account management. Experience working in agile methodology, Scrum methodology, Waterfall model and Test-Driven Environment. Developed Rest based requests for communicating with Web services. Experience in deploying the source code and configurations across the salesforce environments using Change Sets, Force.com IDE, Workbench, GitHub, Bit Bucket Pipeline, Gearset and Visual Studio Code. Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations. Experience in WSDL, SOAP, and REST APIs, Force.com Callouts, as well as Batch and Schedule Apex Programs. Excellent communication and inter-personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources. Used GRAX external application for Archiving and Backing up of salesforce dataEducation: Master of Computer Applications from Jawaharlal Nehru Technological University, India.Professional Summary: Currently working at BBH (US) as a Salesforce Administrator/Developer from June 2019 to Till Date Worked at Virtusa Technologies as a Sr.Technical Consultant from Jan 2017 to April 2019 Worked in Hexaware Technologies as a Sr.Technical Developer from May 2011 to Jan 2017Certifications : Completed Salesforce Administration Completed Salesforce Platform Developer-1 Completed Salesforce Platform Developer-2 Completed Salesforce App Builder Completed Salesforce Einstein Analytics and Discovery Consultant Completed Oracle Certification in PeopleSoft Application Developer 1Technical Skills:SFDC Technologies : Salesforce CRM, Apex Classes/Controllers, Apex Triggers, ApexWeb Services, Visualforce Pages/Components, SOQL, SOSL, S Controls, WorkBench, Sales Cloud, Service Cloud and Finance Cloud, Change set, Salesforce Lighting, Asynchronous Apex, Salesforce CPQSFDC Tools : Apex Data Loader, Force.com IDE (Eclipse), Force.com Platform,
Visual Studio Code, Data Import WidgetLanguages : Apex, SQL, PL/SQL, HTML, JavaScriptWeb Technologies : AJAX, CSS, XML, WSDL, REST, SOAP, Angular JS.Databases : MS SQL Server, My SQL, Oracle 10g/9i, DB2, MS Access.
Integration Tools : App Exchange ToolsSoftware Methodologies : Agile, ScrumPeopleSoft Technologies : People Tools 5.2, Peoplesoft HCM 9.2, XML Publisher, Application
BBH USA Salesforce Developer and Salesforce CPQ June 2019 Till DateResponsibilities: BBH is using external database to use the data, we integrated External DB with in our salesforce to pull the records from DB and to make both system in Sync. Worked on the Email-to-Case configuration. Used the Data Loader to load the users data in to the system. Created List Views for users based on their profile. Created the Process Builder for the Business Process. Created Email Templates based on the requirement. Created Workflow rules to update the records and to send the emails based on the requirement. Created the Reports and Dashboards and subscribed the same as business request Created a training and development program in a customer support environment. With a focus on training staff to provide high quality customer service and satisfaction Worked on Sales Cloud configured the Lead-to-Opportunity Built the Inbound service to create cases in salesforce from Email payload in Json Format Worked on Duplicate Rules and Matching Rules Worked on Dev ops to setup salesforce CD/CI process. Configure the products and quotes in the project. Worked on rules, bundles, feature and options in the quote process. Worked on Custom Meta Data configuration. Created the flows based on the requirement. Worked on deployment activities using the Gearset tool and change set Worked on the lighting pages to configure the path for process Worked on loading the bulk test data in salesforce using the Data Loader Built different applications with salesforce as per business need Built the case creation process by configuring the metadata Built process within salesforce for through blue prism to automate business process
Environment: Salesforce.com, Apex classes, controllers, Force.com platform, Apex Classes, Triggers, Data Loader, Visualforce, HTML5, JavaScript, change set, Draw loop, Echo sign, Confluence, GIT, Salesforce CPQ and JIRA.CITI Bank, USA Salesforce Administrator Jan 2017 Feb 2019
Responsibilities:
Working in Agile environment by participating actively in daily stand-ups, bi-weekly sprint review/ Demos, Sprint planning and Dev Estimation.
Worked on Reports and Dashboards Configure the Sales cloud for business. Worked on Omni Channel configuration. Built the workflow system using the workflow rules, process builders and flows. Worked on users creation, permission set creation and assignment and profile creation Worked on classic templates and built the email alerts. Used the changes set to deploy the components from sandbox to production. Worked on service cloud and built the Email-to-Case functionality for business Used the standard functionality to integrate the leads from google and facebook campaigns. Worked on Triggers and apex classes Worked on feature, Batch and schedule jobs Built the Monitoring app in salesforce for support team to monitor the limits in salesforce and failure dashaboard.
Environment: Salesforce.com, Apex classes, controllers, Force.com platform, Apex Classes, Triggers, Data Loader, Visualforce, HTML5, JavaScript, change set, Draw loop, Echo sign, Confluence, GIT and JIRA.Capella University, Minneapolis, MS Peoplesoft HCM 8.54 Tools Upgrade Feb 2016 Dec 2016Responsibilities: Created the scripts for Data Configuration Worked on Technical Fit-Gap Analysis Document Involved in the Retrofit Activities Created the Test Scripts and involved in the Unit-Testing to understand the 9.1 Functionality in the current project Worked on the XML Publisher Report Issue Worked on the defects raised in SITErnst & Young (USA & Canada) PeopleSoft HRMS 8.8 & 8.9 Support Nov 2012 Dec 2015Responsibilities: Supports the Global and America Application Used the SNOW tool to work on issues reported by users. Worked with users to understand the issue and to fix issues quick around. Supported the Application in 24*7. On-Call Support. Involved in the Project Migration activities. Worked on Control-M for job monitoring. Worked on Excel-to-CI template to load the data. Quick fix on the issue based on the stockholders reported issues. Worked on SQR s. Fixed the user security issues to access the application. Identified the issue and suggested the development team for the fix. Worked on the Data Issues in the project. Worked on the Interface Issues to send correct data to Down Stream. Created the scripts in the project for data issues. Identified the reported issues by user and modified the code for issue fix. Worked on the XML Publisher report issues. Worked on user security issues.
Peoplesoft HCM 9.2/Peopletools 8.52 Feb 2012 Nov 2012
Understanding the new system (HCM 9.1), prepared the Fit-Gap documents based on the current system (HCM 8.8). Prepared the Keep-Drop Documents based on the HCM 8.8 and HCM 9.1 Systems and identified the customizations that needed to be carried forward. Involved in the Retrofitting activities, and retrofitted the People soft Objects based on the Fit-Gap & Keep-Drop Documents. Worked on the custom module LRT (Live Reporting Tool), Retrofitted the module based on the changes in HCM 8.8 and HCM 9.1 and tested. Modified the delivered application engine based on the client requirements. Knowledge on the Java Interfaces, Retrofitted the Java Interfaces based on the changes in the HCM 9.1 System and tested. Retrofitted the SQR s, PS Queries & Crystal Reports. Converted the Crystal reports in to BI Publish Reports.Peoplesoft HCM 9.0/Peopletools 8.50 June 2011 Feb 2012 Configured the Inbound File Publish, to store the employees Intime & Out time from a file. Created the Application engine, which will store the values from tables to file (Outbound File Publish). Created custom pages & run control pages based on the client requirements. Developed the Application engine to import the data from flat files to custom tables and stores into the PS Tables of Component Interface. Created custom page to show the Salary Revision Letter of the user by using XML Publish Report. Created the different XML Publish Reports based on the user requirement. Developed the Application Engines for data reports. Created the PS Queries. Created the Application Engine to push the data to Component from the transaction table. |
