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Customer Service Property Manager Resume...
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Title Customer Service Property Manager
Target Location US-OH-Napoleon
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Self motivated Hard worker..Napoleon, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA determined and hard - working single mother, good at multitasking, who enjoys working, takes pride into my work, and working with others. Fast learner, pays attention to detail, and welcomes a challenge.Willing to relocate to: Defiance, OH - Swanton, OH - Wauseon, OH Authorized to work in the US for any employerWilling to relocate to: Wauseon, OH - Defiance, OH - Bowling Green, OH Authorized to work in the US for any employerWork ExperienceProperty ManagerBIRCHWOOD TERRACE - Defiance, OHAugust 2023 to January 2024Managed 3 mobile home parks, Collected rent payments and in-putted them in rent manager, Worked with tenants on payment plans if needed Would scan in bank deposits Worked well with maintenance to assure the upkeep of the parks and any issues that may have come up. Gave violations when needed, Handled any title transfers All customer service needs Filing Made any purchases needed for the parks and office Did Expense Reports Communicated with the supervisor and with head office regarding things. Would scan in any information needed and send to head office Assisted everyone with any questions or concerns Answered phone Corresponded through email when needed Made any calls that needed done Would go drive through routinely Handled lease agreement signings Did move out and move in Familiar with word and Excel All other miscellaneous office management work etc. Assistant ManagerQuality inn - Defiance, OHSeptember 2021 to May 2023Worked Front desk and assisted the General Manager with various duties. Answered the phone Created and inputted guest reservations into the system Assigned the Daily Housekeeping Duties Assisted with money management Collected and processed payments Managed all employees Managed Inventory Checked/tested pool chemicals/levels to be sure of accurate reading Ran breakfast Did laundry All customer service needs Handled any questions, requests or complaints Managed and documented the monthly revenue numbers computer work Would communicate through emails I'm familiar with Excel and word Assisted the guest with there check in Assisted the guest with there check outSupervisorQuality Inn - Findlay, OHJuly 2021 to September 2021I assisted the General Manager with all duties Managed front desk employees -made reservations Answered phones Collected and processed all payments Assisted with Money management, Assisted guest with any request or complaints Customer service I'm familiar with choice advantage Word and Excel Assisted guest with there check in Assisted the guest with there check outWaitress/serverFrischs Big Boy - Napoleon, OHFebruary 2021 to July 2021Customer service duties Answered the phone Collected and processed all payments Handled the cash register Assisted the customers Took ordersNewspaper DeliverySelf Employed Contractor - Liberty Center, OHOctober 2020 to February 2021I helped my sister by taking over her newspaper route which included picking up and delivering The Blade Newspaper to many customers.It was a temporary position, to help them out for a short period of time. Construction Clean Up CrewContracted through Time Staffing - Napoleon, OHOctober 2020 to December 2020This was a temporary position to where I did clean up and any other tasks they needed done towards the end of construction of Loves travel shop.ManagerContinental Plaza- Marathon - Wauseon, OHAugust 2019 to September 2020Manager at the car wash side Would guide, teach and manage the younger employees Prep cars Pump gas for customers if needed Run the vehicles through the car wash Collected and processed all payments Ran the cash register Answered the phone Assisted all customers who came in Kept everything stocked and clean Would go to the other side, and help over there as well Stocked coolers Took orders and there payment Handled any issues that may have come up Various other tasks as wellFront Desk AttendantComfort inn & suites - Napoleon, OHApril 2017 to August 2019Customer service work Answered phones Created and inputted reservations into the system Collected and processed all payments Assisted guest with check in Assisted guest with there check out Familiar with choice advantage Worked on windows Word and Excel software Managed Inventory Breakfast Laundry Managed the emails Ran errands for the General Manager by going to the bank for deposits or to get change, and to go buy supplies at the store Assigned the housekeepers there duties for the day Other miscellaneous office tasks as well.EducationHomeschoolSkills Management (3 years) Inventory control (7 years) Cash handling (10+ years) Guest services (7 years) Cleaning Experience (7 years) Microsoft Word (7 years) Assistant manager experience (3 years) Managing employees (7 years) Laundry (7 years) Supervising experience (7 years) Payroll (3 years) Front desk (7 years) Property management (3 years) Customer service (10+ years) Budgeting (3 years) Office management (3 years) Typing (10+ years) Serving (1 year) Microsoft Office (7 years) Front desk (7 years) Accounts receivable (3 years) Leadership (10+ years) Assistant manager experience (7 years) Caregiving (10+ years) Manufacturing (10+ years) Assembly (10+ years) Negotiation (10+ years) Communication skills (10+ years) Accounting (3 years) Cash register (10+ years) Expense management (3 years) Accounts payable (3 years) Microsoft Excel (7 years) Organizational skills (10+ years) Customer support (10+ years) QuickBooks (3 years) Account management (3 years) Clerical experience (7 years) Office experience (7 years) Bookkeeping (3 years) Microsoft Outlook (7 years) Personal Assistant Experience (7 years) Computer skills (10+ years) Windows (10+ years) Filing (7 years) Administrative Experience (7 years) Car Wash (4 years)Certifications and LicensesDriver's LicenseAssessmentsSales skills  ProficientJanuary 2024Influencing and negotiating with customersFull results: ProficientCustomer service  ProficientDecember 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability  ProficientJanuary 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientPrinciples of accounting  ProficientFebruary 2024Preparing financial records according to federal policies Full results: ProficientScheduling  ProficientFebruary 2024Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientManagement & leadership skills: Impact & influence  Proficient January 2024Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientTeamwork: Interpersonal skills  ProficientFebruary 2024Responding to challenging team situations at workFull results: ProficientCustomer focus & orientation  ProficientDecember 2022Responding to customer situations with sensitivity Full results: ProficientOffice manager  ProficientFebruary 2024Scheduling and budgetingFull results: ProficientAdministrative assistant/receptionist  Proficient April 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail  ProficientJanuary 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientData entry: Attention to detail  ProficientFebruary 2024Maintaining data integrity by detecting errorsFull results: ProficientBookkeeping  ProficientJanuary 2024Calculating and determining the accuracy of financial data Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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