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Job Description: Supplier Intake Questions
Does this position have the potential to convert to direct? Yes
o If yes, what is the conversion salary? $109,000
What is a day in the life like for the person in this role? Requests/PO's working with vendors to setup in system. Understand finance and financial statements. Critical thinking in income statement and balance sheet. Understanding AP/AR
Are there other skills/certifications required that are not listed in the job description?
What are your non-negotiable requirements?
What does the interview process look like? 2 interviews panel MSTeams
What are 2 or 3 prescreen questions you would like to have the vendor ask the candidates and provide the answers to along with their resume submittals? 1. Do you have 4-7 years experience in finance and accounting?
What is the lift requirement for this assignment? none
Work Shift - What are the work days and hours? M-F 8am 5pm as a contractor may need to work OT during close
How long do you anticipate the assignment to last? What is the possibility of extension? 91 working days
Work Location Is this position onsite or remote? Remote
o If remote, is it fully or partially remote? PARTIALLY
o If partially remote, how many days per week will the person be expected to be onsite? 2-3 days a week possibly
o If onsite, what is the onsite address or location code? NC983-Charlotte-1120 South Tryon Str
What are the selling points of the location (if onsite) to attract candidates? Newer office free coffee/drinks caf on site local restaurants local walking distance Green initiative
What is the COVID protocol for the site? None
Will the contractor be issued a laptop? yes
Bill rate to CBRE?
What Background investigation package is required for this assignment? CBRE Standard / No drug
Is a drug screen required? None
o If yes, what panel? No
Is there any client specific paperwork required? none
What is the FMC Code? 12010.901881.240551.LPLA
What is the Project ID? USNONOH10035
What is the account + activity code?
Additional information

Job Summary
We are looking for a collaborative, finance savvy, Business Operations Manager that is a self-starter and can work autonomously for a growing Business Unit. The purpose of this role is to support the effective running of the Business Unit focusing on exceptional financial, operational and administrative performance across all client accounts.
Essential Duties and Responsibilities
General Operations:

Ensure consistent delivery of core operational and financial outputs across the Business Unit accounts
Assist with business-led projects and initiatives
Governance and oversight of business unit documentation
Financial and operational systems champion
Maintain specificity and accuracy in reporting to showcase best practices
Oversight of operational systems, including but not limited to CMMS, ERP, WebQuote, FM Cloud
Perform quality control and operational reviews across Business Unit accounts and monitor SLA's, KPI compliance
Support business unit on new transitions with system setup, contracting and onboarding critical suppliers, and ensuring all contracts/purchase orders are in place
Facilitate monthly Account Reviews for the Business Unit; support Account teams with development of Account Review materials
Support the Business Unit Director and Finance & Contract Support Manager with data collection and the creation of the Business Unit Review pack
Perform data research and validation for business and operational reporting
Responsible for troubleshooting and resolving complex inquiries and requests from internal and external clients.
Leads and facilitates communication of best practices, policies, procedures and initiatives to support field operations.
Ensures shared knowledge, implements process improvements and engages right resources in issue identification and resolution.
Responsible for business metrics, strategic management of project resources, developing processes and standards to streamline overall business operations.
Conducts special financial and business studies and other duties as assigned by management. Produces routine and ad hoc financial reports, packages and pro forma analyses
Contribute to improvement of quality and efficiency of assigned tasks and processes
Has the ability to monitor workflow at the Account level, to ensure tasks are completed efficiently, accurately and within deadlines.
Ensures compliance with company policy, real estate law and state/federal guidelines.
Responsible for maintaining data integrity, data standards and clean-up, training staff and development of quality control measures
Support People Engagement and Accounts DE&I objectives; Promote and maintain CBRE culture throughout Account team
Other duties may be assigned

People:
Support the recruitment and onboarding of new Business Unit employees
Education and training of back of house operational processes
Ensure new Contract Support resources are fully trained to support their account
Organize cover for absence within the Contract Support community, providing coverage where necessary
Conduct rregional Contract Support Meetings and weekly/ monthly Team meetings


Commercial/Financial:
Working knowledge of all contracts within the Business unit
Produce weekly financial reports for Debt (Accounts Receivable), Invoice Pool (Accounts Payable), WIP, and Open POs
Ensure Contract Support team are delivering accurate processing of quotations, purchase orders, service orders, client and vendor invoicing
Oversight of all annual maintenance purchase orders raised by Contract Support team
Review client billings prepared by the Contract Support and Lead Contract Supports
Support the Finance & Contract Support Manager with month-end and ad-hoc tasks
Manage the mechanisms to track financial targets and monitor operational performance drive productivity and results

Procurement:
Participate Transition Sourcing discussions / workshops as needed
Support business unit on new transitions contracting and onboarding critical suppliers, and ensuring all contracts/purchase orders are in place
Validated Purchase Orders meet corporate policy and procedure compliance, ensuring flow downs and backup documentation is included

General Skills/Attributes:
In depth knowledge of general accounting functions Accounts Payable, Accounts Receivable and General Ledger
Experience using a large ERP, Enterprise resource planning, system (Peoplesoft, JDE, Dynamics)
Extremely proficient with Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, pivot tables, etc.
Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community.
Ability to problem solve and conflict management skills
Capable of grasping and utilizing complex ideas and strategies
Proactive and able to effectively work autonomously
Highly organized and able to effectively multitask in a high paced environment
Successful implementation of business management principles, organizational structure, workflow, and operating procedures
Self-directed, resourceful and willing to roll-up sleeves as needed.
Proven ability to drive projects and analysis to closure in a collaborative and matrixed environment
Excellent written and verbal communications translating financial analysis and insights into meaningful and actionable business communications and recommendations
Ability to navigate ambiguity driving improvements/efficiency with incomplete information



Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and Experience

Bachelor's degree (BA/BS) from four-year college or university. Minimum of three years of related experience or minimum of four plus years' experience including two years of management experience; or equivalent combination of education and experience.

Previous supervisory experience required.

Certificates and/or License
None.

Communication Skills
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Ability to respond effectively to sensitive issues.

Reasoning Ability
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Financial Knowledge
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

Other Skil