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Amogy is a well funded technology startup on a mission to decarbonize transportation using ammonia as a renewable fuel. By joining our team, you will be creating the first page of the ammonia-driven green economy. Be part of this once-in-a-lifetime opportunity to transform the transportation industry for a sustainable future!

What Youll Be Doing:

Amogy is looking for an IT Systems Administrator to help support our growing team. Reporting to the Senior IT Manager, you will work in a hybrid capacity to manage our endpoints, servers, network infrastructure, and applications.

Responsibilities

• Administrate, integrate, support, and grow Amogy's critical applications such as Box, Azure, NetSuite, Jira, Slack, etc.
• Work with vendors and MSPs to support AV equipment and network infrastructure
• Manage multiple projects/initiatives in a timely manner while coordinating and communicating with stakeholders
• Possess knowledge of industry best practices and the ability to understand complex technical concepts
• Oversee all incidents and requests as well manages and coordinates urgent support issues. Act as an escalation point for all requests and incidents.
• Train, coach, and mentor support tier 1 & 2 staff including career development. Have a strong vision and thorough understanding of service desk process to help build out a long-term direction for the team. Develop service level agreements and set expectations to measure performance.
• Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly updated.
• Provide data and reporting of KPI's and trends to IT leaders as needed. Drive ticket root cause analysis and deliver strategies to improve support.

Requirements

The minimum requirements we seek:

Minimum requirements we seek:

• 6+ years of experience supporting end users on site and remotely
• In-depth experience supporting cloud tools such as Microsoft 365, Box, Jira, Slack, etc.
• Strong grasp of networking concepts (CCNA or other networking certificate a plus)
• Significant experience providing software support for Windows and macOS users
• Proven success in the support and administration of customer-centric solutions

Preferred Qualifications:

• B.S. in Computer Information Systems, Computer Science, or equivalent experience

• Experience with access management solutions such as Duo, Okta, Azure, etc.
• Experience with Microsoft Intune, PowerShell, and Atlassians Jira/Confluence
• Experience with ERP systems such as NetSuite
• Experience working in the manufacturing or energy sector

The salary pay range for this position is $96,660 to $107,000. The salary pay range is applicable to positions physically based in Houston, TX(link removed) Exact compensation may vary based on skills, job experience and physical location.

If this sounds like a role that will excite you, and you see yourself in a fast-paced, high-growth environment where you are learning and collaborating cross-functionally, we want to talk to you!

Benefits

At Amogy, our priority is to ensure that every team member feels valued and supported. We believe putting wellness first supports a full, holistic, and happier life. We support that by offering benefits that cover you and your family such as: medical, dental, vision insurances, unlimited PTO, and 401k with a company match, and more.

At Amogy, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. Amogy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements in the country where we operate. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to recruiting@amogy.co(link removed)>

Amogy is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Amogy, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Amogy.