|
Search Jobvertise Jobs
|
Jobvertise
|
Travel Support Representative (m,f) with Dutch for a booking - p Location: BG-Sofia Email this job to a friend
Report this Job
Start: 18th April
Tasks:
Provide excellent customer service to our clients via the different channels (inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (KPIs)
Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy
Maintain basic knowledge of client products and/or services Participate in activities designed to improve customer satisfaction and business performance
Track, document and retrieve information in call tracking database
Skills:
Fluent in Dutch, both written and verbal and working level of English. (With basic understanding to industry related terminologies) Strong computer navigation skills, Keyboarding Skills, internet surfing and PC Knowledge
High school diploma with three to six months of relevant experience is preferred
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
Tolerance for repetitive work in a fast-paced, high production work environment
Strong customer service skills, great communicator with ability to work as a team member
Ability to rotate shifts, as needed
Benefits:
Fulltime role with standard working hours Monday Friday from 10:00-19:00
Competitive salary with monthly performance-based bonuses
Work from any place in the country
Comprehensive initial training and onboarding (fully paid by us)
Continuous training and upskilling programs
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses)
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance,
Bonus for important life events, Additional paid leave for education,
Corporate discounts, Company events and many more!
Salary : 3600 BGN
Uta Herrmann
Personalbόro U. Herrmann
Rosenweg 6, 26506 Norden, Germany Norden, DE 26506 Phone: +4915238283250
|