The ACA Analyst serves as a process and procedure subject matter expert to all internal and external partners. They interact directly with both clients and internal team members. They are responsible for quality assurance tasks, data analysis, system configuration analysis, issue research and resolution along with the training of internal teams regarding client-specific deliverables relating to the clients ongoing ACA administration. This includes working with internal team members, Marsh & McLennan offices and various departments to execute on the analysis of system design specifications, system configuration, report generation, data review and data mapping. They will need to understand the basic tenants of the Affordable Care Acts Employer Mandate.



ESSENTIAL DUTIES AND RESPONSIBILITIES
include, but are not limited, to the following:

Serves as a process and procedure subject matter expert to clients regarding the Employer Mandate / Affordable Care Act (ACA)

Serves as a process and procedure subject matter expert to internal business partners regarding the Employer Mandate / Affordable Care Act (ACA)

Assists in the development, implementation and the ongoing administration of current and new accounts for the ACA reporting and tracking employer mandate; including the issuance and fulfillment of the 1095-C form, the transmission the 1094-C and 1095-C data to the IRS and applicable states

Conducts client meetings and training demonstrations of the administrative processes and data software

Works proactively with clients to provide a path for ACA tracking and reporting success; main point of contact for a designated book of business handling ongoing processes and the year-end reporting project

Develops written procedures and processes for the product and various service models as it/they evolve

Maintains communication to clients and internal staff of new IRS guidelines in partnership with the MMA Compliance/Legal Team

Assists in the creation of client collateral materials, videos and client FAQs

Actively involved in the product and process enhancements for the 2024 reporting year and beyond

Receive, respond to and track Exchange Notice Responses on behalf of the customer timely and efficiently.

Utilize MMAs proprietary software and other software applications to perform analysis, testing, maintenance, and enhancements as required by clients needs and project plan specifications;

Possess a thorough understanding and provide knowledge sharing of ACA systems data structure for proper data integration and ongoing administration

Maintain and adhere to operational standard and best practices

Perform other duties or special projects as assigned


REQUIRED EDUCATION AND EXPERIENCE
:

Bachelors degree in Business Administration or equivalent work experience is preferred

Prior experience being client facing preferred

Direct work experience in the administration of the ACA Employer Mandate is strongly preferred

Prior data analysis positions preferred


KNOWLEDGE, SKILLS AND ABILITIES


Preferred experience in one or more ACA software/systems: ADP, bswift, Benefitscape, Empyrean, Plansource, Workday

Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment;

Ability to follow through on and successfully execute tasks while adhering to specified quality standards;

Excellent problem analysis, troubleshooting, problem solving and decision making skills;

Strong organizational, analytical skills and strong attention to detail;

Possess proactive mindset to seek information to create effective solutions;

Proven project management and project planning skills;

Proven ability to build rapport while providing superior customer service and maintaining positive relationships with internal teams and client contacts;

Ability to work well independently and as a team member;

Excellent interpersonal, verbal and written communication skills;

Proficient experience in the Microsoft Office Suite, including Word, Excel, Access, and Outlook.

Knowledge of Microsoft Smartsheet and ServiceNow is preferred.



PHYSICAL DEMANDS AND WORK ENVIRONMENT


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;

Occasionally required to stand and walk;

Extensive use of computer and keyboard and viewing of computer screen is required;

Specific vision abilities required by this job include vision, and ability to adjust focus.

Other working conditions are normal for an office environment.


WORK LOCATION


Work is performed in a hybrid manner based out of our Conshohocken, PA, office.


We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: (link removed)/careers.