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Experience Required
The role is responsible for supporting Tools, Applications, and Monitoring infrastructure for clients.
The candidate must possess excellent interpersonal, teamwork, oral, and written communication skills
Core Competencies:
RHEL knowledge
VMWare knowledge
Windows 10 and Windows Server 2016/2019 Knowledge
Baseline tools experience (for example Tripwire Enterprise, Tanium)
Logging tools experience (for example Snare, Tripwire Log Center)
Vulnerability toolsets experience (for example FireEye, Nessus, Tripwire IP360)
Operating System and Application vulnerability patching tool experience (for example WSUS, IBM BigFix)
System backup tool experience (for example Net Vault)
Multi-factor tool experience (for example RSA)
Roles & Responsibilities
Participate in projects while meeting critical deadlines
Ensure that configuration and change management processes are documented accurately
Respond to all major incidents
Create new server and system environments as needed, including designing, completing system installation, documenting, and enforcing system standards
Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
Secure mission-critical systems by establishing policies, enforcing policies, and monitoring access
Implement changes to stage, test, development, and production to allow applications and services to access devices
Ensure device logging is active and forwarding properly to the appropriate repository
Interact with internal and external stakeholders to resolve issues by troubleshooting and utilizing creative problem-solving skills
Ability to work both independently as well as in a team environment
Local travel is required, as needed, to support the client's environments
Participate in an on-call rotation, providing after-hours and storm support when required
Generic Managerial Skills
Demonstrated success as a self-starter
Ability to work with a team and motivate the team to achieve project deadlines
Ability to create consensus among different stakeholders
Excellent written and verbal communication skills to the project/application stakeholders
Manage all interfaces and communication between the vendor, Project Team, and business stakeholders; identify gaps and implement improved processes where required
Communicate all key aspects of the project on a regular basis through monthly updates and other updates as critical developments occur
Education: BE/BS or masters in computer science engineering or equivalent experience.
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