Role: AEP A e Journey Optimizer(AJO) ArchitectLocation: Bridgewater NJ (hybrid/Remote)Contract position Skills: Work with our customers & business stakeholder to gather requirements, design complex journey workflows for inbound & outbound channels using AEP A e Journey Optimizer capabilities Ability to drive discovery sessions with business & tech stakeholders to understand current state of the system & formulate point of view to drive towards orchestration and decisioning using A e Journey Optimizer (AJO) and other non AJO solutions Creating technical specifications and documentation for Journey Optimizer solutions Experience with A e Journey Optimizer Journey design and configuration to ensure accurate tracking, targeting, and messaging for omni channel interactions. Mapping multi-channel customer journeys across digital and offline touchpoints Establishing rules and conditional logic to customize journeys based on customer attributes and behaviors Configuring interfaces, templates, and components for Journey Optimizer workflow Implementing A/B and multivariate testing to optimize journeys Experience integrating AJO with A e Analytics, A e Campaign, External Data Sources via custom actions and other marketing channels