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VDOT IT AV/Desktop Support Technician



*local candidates strongly preferred
*interviews will be conducted via MS Teams, Google Meet and/or in-person
*please do not submit candidates who have been submitted to previous VDOT AV/Desktop Support Technicians reqs
*will be extended beyond 6/30/21, likely for another year

**the selected candidate will need to work onsite 50% of the time NOW, NO exceptions.


**Position will require some overnight travel to statewide locations (with advance notice) and a valid drivers license is required. Candidate will either drive a state vehicle or a rental car. Candidate will pay out of pocket for expenses, then be reimbursed by the agency.




The VDOT IT AV/Desktop Support Technician position entails:
Provides on-site and virtual technical support for VTC conference and other web conferencing platforms,
troubleshooting of AV/VTC issues and audio/video conferencing related issues
Coordinates and act as Moderator for high visibility Executive conferences
Works directly with customers to assist in setup/break down and operation of electronic presentations via
audio/video conference equipment
Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers
Schedule, setup, monitor point-to-point, multi-point, dry run, and ad-hoc audio/video conferences
Performs video camera, live stream and audio recordings
Performs media editing for customer playback, archiving, and publishing final formats to support special
events and conferences as video production team
Sets up and operates audio system for live events and ceremonies, and assist video production
requirement
Conducts site surveys to establish AV/VTC equipment customer requirements
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment
Job requires some travel and overnight stays
Perform administrative tasks such as inventory tracking, checklists, forms, and meeting binders
Required/Desired Skills