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Academic Services Analyst
Location:
US-UT-Salt Lake City
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  • The Academic Services Analyst will serve a supportive role to facilitate transfer credit evaluation and articulation processes and to assist with continuing student athlete eligibility in compliance with the National Collegiate Athletic Association (NCAA) and conference rules.
  • Successful applicants have experience interpreting student academic data; earned literacy with complex data systems and technology; possess an ability to interpret and adhere to, Federal, state and intercollegiate athletic regulations; can demonstrate effective project management; ability to maintain essential partnerships with key stakeholders; and will contribute to a forward-thinking, motivated team. There are two Academic Service Analyst position openings and both report to an Assistant Registrar of Academic Services.


Responsibilities
Primary or Secondary Responsibilities:
Transfer Credit Evaluation and Articulation:
  • Execute transfer credit evaluation processes and workflows that ease the enrollment process for prospective domestic/international students transferring to the University of Utah.
  • Maintain transfer course data in transfer data systems
  • Collaborate with campus stakeholders to process transfer credit articulations.
  • Serve as a helpful resource to university faculty, staff, and students regarding transfer credit issues.
  • Create and maintain business processes, training documentation, and public-facing website content to educate campus partners about the universitys transfer process.
  • Be future-oriented, seeking out, suggesting, and helping implement best practices in transfer student services and credit evaluation.
  • Other transfer evaluation and articulation duties as assigned.


Athletic Certification and Eligibility:
  • Supports the Assistant Registrar with processes related to student athlete NCAA and conference compliance at the University of Utah.
  • Routinely review student athlete academic data to verify eligibility in compliance with the NCAA.
  • Generate bi-annual complex reports required by the NCAA.
  • Ensure data systems are up-to-date and accurate with student athlete information.
  • Coordinate and participate in evaluation and eligibility processes with Academic units and Athletic Department staff via regular meetings and ad hoc meetings (example: post-season Bowl game certifications).
  • Serve as a helpful resource for compliance staff with University of Utah Athletics.
  • Other athletic certification and eligibility duties as assigned.

Collective Duties:
  • Manages simultaneous projects in a fast-paced environment.
  • Monitors workflow and provides recommendations to the Assistant Registrar of Academic Services to ensure work is distributed evenly and completed in a timely manner.
  • Utilizes complex data systems simultaneously in order to generate reports and carry out departmental functions in a team setting.
  • Abides by the federal policies established by the Family Educational Rights and Privacy Act (FERPA).
  • Maintains an open feedback loop with other Office of the Registrar managers and team leads about emerging service challenges, opportunities, and works collaboratively on process improvements; this position responds to changing business needs in a fast-paced office environment.
  • Seek new technologies/processes for continual improvement of services.
  • Provides backup coverage for office services on an as-needed basis.
  • Other duties as assigned.


Minimum Qualifications
Bachelors degree in a related field plus one year directly related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Department Specific Preferences:
  • Excellent organizational, and analytical skills are essential along with the ability to effectively communicate orally and in writing to various constituencies.
  • Must be able to work across institutional departments, demonstrate success in prior positions, and exhibit a proven commitment to diversity.
  • A strong understanding of current laws, regulations, and procedures as related to academic record keeping is required.
  • Must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Preferences:
  • Demonstrated ability to analyze and make decisions
  • Interpersonal communication skills
  • Written communication skills
  • Experience working independently to accomplish tasks

Preferred Software Literacy:
  • Microsoft Office Suite
  • PeopleSoft Campus Solutions
  • ARMS by Teamworks
  • Compliance Assistant by the National Collegiate Athletic Association
  • Transfer Evaluation System by CollegeSource
  • Transferology Lab by CollegeSource
  • Salesforce


Type
Benefited Staff

Special Instructions Summary

Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: (link removed)

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.


The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.


Posting Specific Questions
University of Utah

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