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Account Coordinator Location: US-CA-Burbank Email this job to a friend
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Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality. Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD). To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if youre passionate about entertainment, innovation and customer service excellence! Job Description An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Coordinator will be required to manage and coordinate high profile feature and archival projects from asset receipt through to final delivery. Other responsibilities will include maintaining and developing project management processes, project billing, and working closely across all operational departments. The ideal candidate will be expected to have experience with project management in the media industry coupled with an understanding of media technologies, and operational processes and workflows. They will be highly motivated, possess a flexible attitude, and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. The role is office based in our Burbank facility. Salary($55,000-$60,000) RESPONSIBILITIES
- Provide account management support on Digital Cinema feature and archival projects, supporting Digital Cinema Account Managers and Executives
- Coordination of Digital Cinema archival projects, supporting Account Managers and Executives
- Provide support for project planning, forecasting capacity, and scheduling.
- Collaboration with internal groups and departments including Localization, Subtitling, Graphics, and Mastering
- Supporting production led engagement with clients on-boarded to Pixelogic workflows
- After hours and weekend support/response for clients and vendors, when necessary
- Other duties as assigned
Requirements - Strong skills with Windows OS and Microsoft Office Suite
- Passionate about customer experience and customer service excellence
- Positive attitude when experiencing obstacles and enthusiastic to get things done
- Good listening skills and an ability to assimilate different viewpoints
- Outstanding attention to detail and ability to plan complex projects with urgency
- Strong organizational skills
- Deep sense of urgency and ability to work in a fast-paced environment; ability to work under pressure and meet deadlines
- Problem solver with creative and innovative approach and ability to think outside the box
- Knowledge of post-production processes, foreign language versioning, and theatrical workflows
Pixelogic Media Partners, LLC
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