ESSENTIAL DUTIES AND RESPONSIBILITIES:
Prepares customer checks for posting. Posts daily customers cash/check payments, sales rep logs into the NDS Accounts Receivable system.
Issues Delivery Authorization numbers for delivery exceptions when needed.
Notify customers and Sales Representatives of any short pays or skipped invoice numbers and amounts.
Accesses the on-line banking system and posts checks received in bank lockbox.
Reconcile research and respond to customer and Sales Representative questions in reference to payment discrepancies, invoice adjustments, deposit postings and terms of payment.
Set up new customers account in NDS, upload documents to Work Flow
Enters customer notes into Work Flow
Sends invoice copies and proof of deliveries per customer's request.
Research and document customer account adjustments, including customer refunds, credit and debit memos and payment applications.
Other duties as assigned to meet company goals.