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POSITION TITLE: Administrative Assistant

REPORTS TO: Director of Recuperative Care

LOCATION: Arleta, CA, Los Angeles

CLASSIFICATION: Non-Exempt

SALARY: $45,000.00

PERTINENT INFORMATION:

• Position title will start work January 2024

• All positions require candidates to successfully pass a background check, LIVE scan and TB Test

• Shift Schedule: Monday Friday, 8:30AM-5:00PM

Administrative Assistant

The Administrative Assistant will be supporting the facility under the guidance of the Director to promptly address documentation and other administrative tasks. The Administrative Assistant will be responsible for managing office communications and facilitating key tasks and procedures. This is an administrative position which requires overall office support, front desk operations and organizing different activities and people involved to work more effectively. This position also encompasses all the duties related to entry into the facility and managing the in and out flow of guests, staff, and community partners. This position will report to the Director and the Program Manager in the Directors absence on all matters relating to administrative tasks and Office coordination.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Administrative Assistant will:

• Serve as point of contact for all professional employees.
• Build trusting relationships with community partners.
• Deliver excellent customer service and exercise good judgment with a compassionate, positive attitude while managing a population of clients who may be experiencing difficult life events, such as homelessness, unemployment, addiction recovery, health issues and/or poverty.
• Maintain confidentiality of all information presented.

• Provide the highest quality of customer service by being the first point of contact for our facility and visitors. Ensure guests are greeted, guided to the appropriate department, and adhere to our on-site Covid protocols.
• Act as a key point of contact for all departments. Manage, schedule, and organize all meetings, circulating meeting agenda and meeting minutes to teams.
• Maintain guests sign-in and sign out log. Maintain visitors sign-in and sign out log.
• Manage facility inventory list, vendors contact roster, calendar, processing purchases for all departments as directed by Director and/or Program Manager. Submit work orders for the appropriate departments. Coordinate with external vendors for delivery and returns.
• Manage incoming calls and direct callers to appropriate team or department members. Deliver any messages when team members are not available. Monitor company cameras, if any.
• Manage the transportation process for our guests in collaboration with nursing and social services department.
• Maintain a safe, organized, and clean reception area by complying with procedures, rules, and regulations.
• Project a positive professional image and adhere to organization dress code.
• Flexibility to adapt to schedule changes to meet the needs of the facility.
• Completes additional tasks as assign to meet the needs of the facility, notwithstanding primary duties.

Requirements

• High school diploma, additional qualification as an administrative assistant or Secretary is a plus.
• At least 2 years of experience in an administrative support capacity, 1 year of experience in a healthcare or social services setting.
• Some knowledge or experience working with elderly, mental health, substance us disorder.
• Working knowledge of office equipment, like printers and fax machines if any.
• Excellent time management skills and the ability to prioritize workload.
• Attention to detail and problem-solving skills.
• Strong proficiency with Microsoft Suite which includes Word, Excel, and Outlook.
• Have strong written and verbal communication skills.
• Excellent in multi-tasking; have strong organizational and time management skills.
• Experience in medical office/recuperative care setting (preferred).
• Familiarity with HIPAA (preferred).
• Have a friendly and service-oriented mindset. Be people first and be driven by empathy.
• Be comfortable in a fast-paced environment, 148-bed recuperative care facility. Ability to remain calm in escalated situations.
• Bilingual in a language that is commonly spoken in Los Angeles, other than English. (Preferred, not required).
• Reliable transportation
• TB testing required.
• Fingerprint live scan background required.

Physical Requirements

• Works in office area under normal working conditions.
• Is subject to frequent interruptions.
• Must be able to read material and use a computer.
• Must be able to hear well enough to communicate with co-workers.
• Standing and walking.
• Climbing/Stooping/Kneeling.
• Lifting/Pulling/Pushing.
• Fingering/Grasping/Feeling.

Benefits

What's in it for you?

Be on a team that is full of collaborative, passionate, fun and energetic individuals that are focused on serving the needs of the community. We are proud to offer a comprehensive benefits package including paid time off, 100 % covered medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee; 401(k) plan with up to 5% matching contribution.

Other work perks include a monthly engagement activity with everyone. You can take part in Justice, Equity, Diversity and Inclusion (JEDI) events, having access to our JEDI library, and other resources to learn more about JEDI. Team engagement that includes staff awards, and enjoy direct access to everyone to share ideas and initiatives to continue to improve the employee experience. Feeling hungry during work hours? We got you covered with our snack havens located at all of our facilities!

ABOUT THE NATIONAL HEALTH FOUNDATION

National Health Foundation (NHF) is guided by a mission to improve the health of individuals and underserved communities by acting on the social determinants of health and bridging the gaps in the healthcare system. All people, regardless of who they are or where they live, can achieve their highest level of health. NHF works within communities to identify and advance solutions that remove barriers and promote health for all who live there.

Research has demonstrated that one of the clearest determinants of health and health disparities is where people live. A persons physical environment, employment opportunities, community safety, and access healthcare providers, (and more) all impact health and are local in nature. The largest health disparities emerge in neighborhoods experiencing poverty and in communities of color. These social determinants can help or hinder a persons ability to make healthy decisions. People are not homeless; they experience homelessness. People suffering from diabetes may understand what they should be eating, but it does not matter if they cannot purchase fresh produce in their own neighborhood. Physical fitness might be a top priority for everyone, but crime and unlit parks might prevent that from happening. Health starts where people live, learn, work and play.

NHF is committed to addressing the root causes of health disparities by working hand in hand with communities. We empower teens and adults to advocate for their health and identify needed changes in their neighborhoods. Then we help develop and support the communitys vision of health by cultivating partnerships to deliver programs and services that are empathetic and inclusive. We observe, measure, learn, and repeat as needed.

WHY IT MATTERS

Health begins long before that visit to the doctor. It begins where we live, learn, work and play.

On any given night, there are 46,000 Angelinos without a home. Of those, more than 29,000 have severe health issues requiring some level of care. Without a home, these individuals experience insurmountable barriers to health and healing.

In the 6 square miles that make up Historic South-Central Los Angeles, there are no gyms and there is only 0.4 acres of parking space for the 103,000 people who call the area home. Liquor stores outnumber grocery stores and there are no farmers markets. Without opportunities for safe outdoor play and places to purchase fresh fruits and vegetables, this community will continue to experience higher than average rates of obesity, diabetes, and cardiovascular disease.

High school can be a trying time, but for students who are pregnant, parenting, or at risk of becoming pregnant, the challenges are far greater. The impact of pregnancy on health is compounded in communities where poverty and a lack of maternal care are common.

If NHF accomplished its mission, everyone in Southern Califonia would have the opportunity to experience health and would live in a community that supports a healthy lifestyle. That would include a home for every person, access to fresh, healthy foods, opportunities for safety, outdoor physical fitness, and so much more. We have already seen communities take great strides in tackling their neg