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Administrative Operations Mail Services Specialist
Location:
US-CA-Pleasanton
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Job Description: Supplier Intake Questions:

Does this position have the potential to convert to direct? Yes

What is a day in the life like for the person in this role? Front desk reception/administrative skills to include greet,
communicate with, and welcome guests. badging visitors, guiding visitors to the correct areas, order and monitor
office supplies, administrative tasks, other duties as assigned.

Are there other skills/certifications required that are not listed in the job description? Basic computer skills to
include MS Work, Excel and must have experience with Outlook.

What are your non-negotiable requirements? Hours are non-negotiable. Must be available to work the hours of
Monday Friday ; 8 AM 5 PM. Must be punctual and reliable.

What are 2 or 3 prescreen questions you would like to have the vendor ask the candidates and provide the
answers to along with their resume submittals?

1. Are you available to work hours requested?
2. How many years of relatable experience do you have?
3. Do you have experience with MS Office Suite and Outlook?

What is the Lift Requirement? 25 lbs.

What does the interview process look like? (Ex: Zoom/MS Teams, onsite, etc.) In Person

Work Shift - What are the workdays and hours? Monday Friday ; 8 AM 5 PM

How long do you anticipate the assignment to last? What is the possibility of extension? Has the potential to
convert to full time depending on worker's job performance and End Client needs.

Work Location Is this position onsite or remote? On-Site
If remote, is it fully or partially remote? Not Remote
If partially remote, how many days per week will the person be expected to be onsite? Not Remote
If onsite, what is the onsite address or location code? CA1449-Pleasanton-4900 Johnson Dr

What are the selling points of the location (if onsite) to attract candidates? Free parking, on-site cafeteria with a
barista area.

What is the COVID protocol for the site? None

Will the contractor be issued a laptop? Yes

What Background investigation package is required for this assignment? CBRE Standard Pkg- No Drug Test
Is a drug screen required? No
If yes, what panel? N/A

Is there any client specific paperwork required? N/A

What is the FMC Code? 12010 -240113.901961.CLORX
What is the Project ID? USCLOFM10007
What is the account + activity code? TBD

Additional information

JOB SUMMARY:

The Mail Services Specialist is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations. The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently. The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.
This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.

DUTIES & RESPONSIBILITIES

Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule. Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery.

Check daily and replenish, if necessary, all mail and postage supplies.

Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections. Check for contraband.

Ensure all shipped packages are adequately protected against damage.

Process shipment request with vendor, advising package owner of arrangements.

Apply appropriate postage amounts and required identification to outgoing mail and packages.

Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.

May perform other duties to include but not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.

Performs other duties as assigned.

Qualifications - External
QUALIFICATIONS

High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications.

Ability to use computer system to record materials received and shipped.
Physical ability to assist with warehouse operations. Able to lift 50 lbs.

Driver/Motor Vehicle Operation - Position will require the ability to operate a motor vehicle and have a valid California Driver's License.


SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

SAFETY

1. Complete at a satisfactory level all required and assigned HSE training
2. Follow all activity policies and procedures, including all HSE related requirements at all times
3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
4. Report any condition which you feel could result in an accident or injury and / or stop work if required


In addition:
1. Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
2. Maintain and wear at all times required appropriate personal protective equipment (PPE)
3. Apply appropriate material handling techniques at all times,
4. Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified, and authorized to do so

ePace Technologies Inc

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