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Administrative Operations Mail Services Specialist
Location:
US-CA-San Diego
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Job Description: Supplier Intake Questions:

Does this position have the potential to convert to direct? Yes
If yes, what is the conversion salary? $43,260 - ($20.80/HR)

What is a day in the life like for the person in this role? Will be managing convenient center (mail/copy room). Mail
delivery, managing outgoing FedEx mail/packages, will use post meter to create stamps for outgoing mailing via
USPS. Manage and order office supplies, Will cover Receptionist for breaks roughly 4 hours a day. Print, laminate,
and facilitate any requests for off site meetings.

Are there other skills/certifications required that are not listed in the job description? Customer service oriented
this is a customer facing position so there is a lot of face-to-face interaction with the client. When covering for the
reception this will be in the C-Suite so must be able to put on a professional face and present a professional
manner.

What are your non-negotiable requirements? Customer service background

What are 2 or 3 prescreen questions you would like to have the vendor ask the candidates and provide the
answers to along with their resume submittals?

1. What excites you about this role?
2. What is customer service to you?
3. How do you handle a difficult situation with an upset customer?

What is the Lift Requirement? 35lbs

What does the interview process look like? (Ex: Zoom/MS Teams, onsite, etc.) Phone screen, if successful on-
site interview

Work Shift - What are the workdays and hours? Mon Fri ; 8 AM - 5 PM

How long do you anticipate the assignment to last? What is the possibility of extension? 5-6 month initially if
suitable candidate, on-boarding would be pursued.

Work Location Is this position onsite or remote? On-Site
If remote, is it fully or partially remote? Not Remote
If partially remote, how many days per week will the person be expected to be onsite? Not Remote
If onsite, what is the onsite address or location code? CA1495-San Diego-17075 Thornmint Cour

What are the selling points of the location (if onsite) to attract candidates? Near many shops, client has fantastic
employee/family culture

What is the COVID protocol for the site? N/A

Will the contractor be issued a laptop? Yes

Bill rate to CBRE?

What Background investigation package is required for this assignment? CBRE Safety Specific Panel with Drug
Test
Is a drug screen required? Yes
If yes, what panel? 10 Panel

Is there any client specific paperwork required? On-boarding Safety manual and code of conduct for review

What is the FMC Code? 10020 - 240231.901963.ASML
What is the Project ID? 10GCS0321939
What is the account + activity code? 10_5990_0000

Additional Informational


JOB SUMMARY :

The Mail Services Specialist is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations. The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently. The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.
This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.

DUTIES & RESPONSIBILITIES

Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule. Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery.

Check daily and replenish, if necessary, all mail and postage supplies.

Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections. Check for contraband.

Ensure all shipped packages are adequately protected against damage.

Process shipment request with vendor, advising package owner of arrangements.

Apply appropriate postage amounts and required identification to outgoing mail and packages.

Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.

May perform other duties to include but not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.

Performs other duties as assigned.

Qualifications - External
QUALIFICATIONS

High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications.

Ability to use computer system to record materials received and shipped.
Physical ability to assist with warehouse operations. Able to lift 50 lbs.

Driver/Motor Vehicle Operation - Position will require the ability to operate a motor vehicle and have a valid California Driver's License.


SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

SAFETY

1. Complete at a satisfactory level all required and assigned HSE training
2. Follow all activity policies and procedures, including all HSE related requirements at all times
3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
4. Report any condition which you feel could result in an accident or injury and / or stop work if required


In addition:
1. Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
2. Maintain and wear at all times required appropriate personal protective equipment (PPE)
3. Apply appropriate material handling techniques at all times,
4. Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified, and authorized to do so
Additional Sills:

ePace Technologies Inc

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