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Title: Administrative Support - Onsite - W2 Only
Location: Atlanta, GA, USA
Length: Long term
Restriction: W2 Only

Description:

Interview Type: Skype *** Very long term project expect to go for 4+ years *** Onsite ***

*** Must be local to Metro Atlanta ***

Short Description:

Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite. Performs tracking, request approvals, data analysis and report reconciliation. 90% Administrative role. Microsoft Office proficiency.

Provides computer inventory management and warehouse environment (logistics) support by email/phone and onsite. Performs shipping and receiving, data analysis and report reconciliation. Position is onsite. 75% heavy lifting. Must be able to lift 50lbs.

Job Description:

The position is under direct supervision. Must be local to Metro Atlanta. User support by email/phone. *10% Technical role. Driving is required for this position. Some in state/local travel if needed.

This position includes working with pallets, hand trucks and other warehouse necessities.

Job Responsibilities:

Inform submitters of proper requests required for desired services
Work closely with NTT Service Technicians and Business Application & Technology staff
Help facilitate Division office supply orders using state purchasing processes and procedures
Pursue offboarded user hardware and wireless equipment returns
Help track large scale technology product deliveries for Special Projects
Work closely with internal and external clients to ensure overall success of Unit operations
Identify hardware trends and report inventory discrepancies
Maintain daily inventory summaries and weekly reports in MS Teams
Provide status updates to Unit Manager
Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments
Cross reference equipment orders and field requests ensuring shipments are accurate
Update inventory systems
Review criteria and approve specialized end user computing requests
Fulfill hardware, peripheral, and special technology requests ensuring prompt deployments
Serve as onsite Logistics focal for deploying equipment
Ensure equipment is functioning and sanitized before redeployment
Create UPS labels and send shipment notifications with tracking information
Sort and disposition incoming equipment and wireless items
Cross reference equipment orders and field requests ensuring shipments are correct
Schedule and complete hardware refresh appointments with vendor technicians
Organize stock room ensuring accessibility and perform routine maintenance
Travel as requested to assist with equipment deliveries and pick ups
Work closely with NTT Service Technicians and Business Application & Technology staff to process bulk equipment orders, schedule imaging sessions, and perform quality assurance for large scale projects
Initiate the electronic surplus process by creating and submitting requests to dispose equipment following security and safety measures
Identify hardware trends and report inventory discrepancies
Maintain daily inventory summaries and weekly reports in MS Teams
Provide status updates to Unit Manager

Requirements:

2 years of professional work experience

Required Skills:

High school diploma or GED
Experience, which included report writing and data collection, tabulation, computation and analysis. 1 Years
Proficiency with Microsoft Excel and MS Teams 1 Years
Detailed oriented and exceptional critical thinking skills
Strong work ethic, interpersonal, and communication skills
Proven ability to work independently and within a target driven cohesive team environment
Ability to multitask in a fast paced environment
Non technical business administrative support 6 Months
Drivers License