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This is a 100% remote role. International candidates must be able to reliably schedule four (4) hours of overlap with CST daily.

About this Role

Glorious is a lifestyle gaming hardware company, built by passionate enthusiasts on a mission to change the status quo of the PC gaming industry. Since 2014 we've provided PC gaming hardware and accessories engineered for elite-level performance, premium quality, and high-end aesthetics.

Our company is rapidly growing, and as part of that growth, we are looking for a Japanese-speaking Amazon Marketplace Specialist(link removed) This person will be responsible for the daily management of the Glorious marketplace/FBA presence on Amazon Japan. They will own all inventory management and shipment plans for this marketplace.

This position reports to the Director of North American Sales. The person in this role will work closely with our 3PL team to ensure that shipments are fulfilled, as well as cross-collaboratively with the rest of our Amazon-focused support and logistics team.

Compensation

The starting hourly rate for this role is up to $20 USD per hour, depending on geographical location(link removed)>

Key Responsibilities

• On a daily basis, monitor and manage the Amazon Japan FBA Dashboard for both inventory health and overall performance metrics
• Add and launch new products on Amazon Japan
• Coordinate with the Glorious Logistics team to determine optimum stock placement and launch dates for new products, and to ensure that all sales goals and stock needs are met
• Manage all listings and make sure they are fully optimized, localized, and active, including maintaining the titles, product descriptions, and backend fields
• Troubleshoot Buy Box, loss in sales, and other product metrics
• Open cases and maintain communication with Seller Central as necessary
• Evaluate current Amazon Japan workflows and processes for opportunities for improvement
• Stay informed on all latest news and trends for Amazon Japan marketplace

Requirements

• Ability to schedule at least four (4) hours of overlap with CST working hours daily
• Professional fluency in both English and Japanese (JLPT level N1 or JPT score 880+, or a similar equivalent)
• 2+ years of experience in an Amazon marketplace or inventory management role, including responding to support messages (in real-time or email format), replying to product or account reviews, and updating product listings
• Strong knowledge of and experience with ERP (NetSuite preferred)
• Strong technical competency with web-based software, including Google Sheets/Microsoft Excel
• Experience analyzing data and creating reports
• Excellent problem-solving, troubleshooting, and organizational skills
• The ability to keep calm under pressure and make decisions independently
• Problem-solving and troubleshooting
• A proven track record for hitting deadlines and working well under pressure
• Experience with (and ideally a passion for) gaming and PC peripherals

Benefits

For eligible employees, Glorious offers a benefit package including:

About Glorious

Based in Dallas, TX, United States, Glorious has grown rapidly through the support of a community of PC gaming enthusiasts and professionals. Every new member of our team has a direct impact on shaping our future.

Glorious offers the chance to work within an environment where you will have the freedom and flexibility to take the reins on your career. We invite you to become part of an amazing team dedicated to pushing the boundaries of possibility and shifting the PC gaming industry's status quo.