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Position Summary:



This is an opportunity to support Bains expanding proprietary data business, helping to build a new start-up at Bain to deliver the NPS Prism product, a market-leading customer experience benchmarking service. NPS Prism creates NPS and episode benchmarks by surveying very large numbers of customers in a given sector.



Customers are asked to identify the companies with which they do business, declare their likelihood to recommend each provider, describe why, and answer a battery of additional questions designed to reveal experiences with specific episodes, as well as share of wallet, channel preference, and other important data.



NPS Prism Quality Analyst will work closely with the Prism Project lead and Prism Project Manager to identify and remedy defects within the data pipelines of the NPS prism products and solutions.



Responsibilities:

Essential Functions:


Recommend, implement, and monitor preventative and corrective actions to ensure that data quality standards are achieved.

Scrip automation using selenium along with manual testing



Analyse business requirements to determine the test strategy covered by automation testing

Design & Implement Test Automation Strategy using Selenium

Create test plans and execute test cases to have Zero Defect Webapp release

Implement Junit or TestNG Test Automation framework and develop automation infrastructure

Create reusable components in selenium

Create and enhance Test Cases (Test Scripts) using Element locators, WebDriver methods, Java programming concepts, and TestNG Annotations

Create & execute test cases for Web Applications

Configure Selenium Test Environmentand setup for other team members

Define future ready Automation Framework Design and Implementation

Create, Organize, and Manage Test Automation suite

Create, Enhance, debug, and Run Test Cases both Manual and Automation

Organize and monitor defect management process leveraging JIRA

Handle changes and conduct Regression Testing on new releases

Coordinate with Development team for issue resolution

Provide client support during times of releases






Qualifications:



Work experience: 3-7 years experience in similar role
Analyst or Associate role with experience in Java, Selenium Webdriver API, DevOps & Agile environments



Education Required:Incumbent should have an engineering degree from a top-tier institute or have pursued an engineering course from a tier 1 university



Knowledge, Skills and Abilities Required:

Hands-on experience and knowledge of working in Selenium, MS Excel, JIRA, Confluence.

Proficient programming skills on Java (Good to have Python, C#, and Ruby)

Hands on experience in Selenium WebDriver API

Working knowledge of DevOps and agile environments

Rigorous and quality conscious

Proven self-starter (comfortable with what could be a remote team) with demonstrated problem solving and organizational skills