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Role: Application Support Engineer (GlassBox OR tealeaf exp.)
Location: Tampa, Florida
Duration: full-time/Permanent Job
Remote until COVID ends then onsite job
"US citizens and all those authorized to work in the US are encouraged to apply."
Job Description:
Hands-on experience on Glassbox or IBM tealeaf. Strong application support experience (3-4 years' experience in prod support role in a fast paced environment.) Strong Unix environment support experience (4+ years' experience in UNIX/Linux/ environment with strong troubleshooting skills. Unix scripting/ Debugging expertise required.) 3+ years' experience deployment of applications, monitoring, providing l2/l3 production support experience with needful analysis/debugging / programming/scripting skills at application level using platforms like JAVA, Python any other and ability /experience to provide quick fixes essential. Person with good application monitoring/analysis and debugging/ customer analytics skills. Any experience in using application monitoring tools will be added advantage. Person with good Incident/outage/problem management skills. Person to be able to analyze criticality of the issue and escalate if needed. Good attitude and fast learner.
WalkWater Technologies
