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CrossTech is seeking for an Application Support Engineer to support our Mfg. client in Georgetown, KY ; this is a hybrid position.

Job Title: Application Support Engineer
Location: Georgetown, KY

Support the operations of cloud-based engineering application in a fast-paced environment.
You will work with a team of motivated technology professionals to build and maintain re-sellable solutions in the AWS cloud, providing application implementation and operational support as needed to further the goals of the organization.
Utilizing a wide array of AWS services and a modern codebase, these solutions are built on cutting edge technologies and are slated for continuous improvements in functionality, infrastructure, and operations as the solutions evolve.
You will leverage the newest application features to continuously monitor and secure our solutions, and the tooling to continuously build and deploy to both lower lifecycle and production environments. A great opportunity to expand your skills and experience building and supporting modern cloud-based solutions.

Responsibility:
Provide subject matter expertise around technical infrastructure and applications. Define the business case for solutions, design the solution to help prototype and develop the customer's new environment, and guide the solution through launch to market.
Develop the system environment in cloud
Demonstrate thought leadership in cloud computing across multiple channels and become a trusted advisor to decision makers.

Support work:
Staging / testing of engineering application updates and bug-fixes.
Troubleshoot application issues. Work with end users and other supporting IS departments to define, reproduce and countermeasure issues.
Create and test deployment scripts for the application images and patches.
Ability to create / maintain standardized processes.
Manage environment using client's Change Management Process.
Support emergency application changes or business requests.
Create detailed / clear documentations & problem reports.
Provide off-hours support as needed, both onsite & remotely. Daily time management and accurate time reporting.

WORK EXPERIENCE REQUIREMENTS:
Experience creating and modifying scripts or applications to perform tasks Hands on experience with Linux/Unix Experience monitoring web server system components
Engineering application support Like CATIA V5, Creo, Autodesk, Delmia V6 etc. is plus
Knowledge of cloud infrastructure technologies in AWS
Familiarity with Microsoft PowerShell
Familiarity with CI/CD pipeline, Jenkins, Terraform, Terragrunt
Strong communication skills
High integrity, with a proactive, positive approach to work
AWS Certification is a plus.