This is Us

The State of Connecticut has embarked upon a digital transformation to uplift the lives and well-being of our citizens, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the CT Bureau of Information Technology Services (BITS) Digital team, you'll be part of a team extending the salesforce practice, salesforce solution adoption, governance, and operations creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Scope of Work

As a Salesforce Developer, you'll play a vital role at the State of Connecticut.

We are looking for an experienced and responsible individual who can help us deliver exceptional services to our constituents through various Statewide and agency specific services. User experience is of paramount importance to us: We expect our development team to be the subject matter experts in delivering modern solutions to often legacy problems. In this role you will be closely working with Architects, other developers, business analysts, project managers, various agency stakeholders to discuss, gather and understand business needs and to convert them into sustainable solutions using the Salesforce platform along with its rich marketplace solutions when needed.

We are looking for a proven track record in designing, developing, and integrating 'applications' on Experience and Service clouds for medium to large size companies with significant external userbase. The Salesforce Developer should be self-motivated with exceptional technical and project management skills. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact.

Required Skills & Experience

• Real world development experience with Lightning Web Components, Flows, and significant Apex experience in Service and Experience Clouds.
• Strong knowledge in Salesforce configuration, application design, Apex, Aura, Flow, APIs, Triggers, Lightning Components, Visualforce, SOQL/SOSL, XML, HTML, CSS, SOAP/REST.
• Knowledge on batch apex and schedule apex.
• Ability to create and maintain complex automation via Flows
• Experience with integration projects working with various APIs.
• Strong knowledge in Profiles, Roles, Permission Sets, Sharing Rules, OWD, Custom Managed Apex Sharing, Public Groups and Queues.
• Hands on experience using Salesforce Data Loader and other data migration tools.
• Design, develop, document, test and debug new and existing applications, perform defect corrections (analysis, design, code)
• Experience leading and providing guidance and best practices in designing and application development specific to the technology being used.
• Ability to share best practice recommendations for release planning to include work breakdown and task planning.
• Significant experience with Salesforce API integration for applications residing on various platforms
• Experience in assessing application performance and understanding governance limits
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices, and methodologies to achieve team success.
• Communication: Ability to communicate thoughts, concepts, and practices effectively at all levels, adjusting as needed to a target audience.
  Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
• Experience with Agile tools such as Jira
• Experience with Source Control such as Git

General/Miscellaneous

• Must be Citizen or Permanent Resident (Green Card)
• Must pass Federal/State/Local background check

Administrative Considerations

The Salesforce Developer will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

Contact:
Max Gigle, Program Manager
Department of Administrative Services
Office of Digital Services
450 Columbus Boulevard
Hartford, CT 06103