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Role: Assistant General Manager, Full-Time

Pay: $45,000-55,000 annually

Location: 5665 E Mockingbird Lane Dallas, TX 75206

Kitchen United is looking for an ambitious and service-oriented Assistant General Manager. You will be responsible for managing your team and the Kitchen Center, extending out the principles of excellent service to between 10-15 restaurant brands all operating under one roof. Similarly, youll be interacting with Delivery Service Provider drivers, guests that visit our front of house and vendors that help keep your center running smoothly. Its an important role and one which demands a lot of strong leadership qualities and operational expertise.

Your top 3 priorities are as follows:

1. Direct your Team members to provide memorable experiences for your guests, teams, and members
2. Use discretion and independent judgment to support your General Manager
3. Determine necessary work to deliver operational excellence

Responsibilities

Operations (30%)

• Coordinating and managing all activity associated with the operational objectives of each Kitchen Center.
• Overseeing weekly inventory and ordering of cleaning and operating supplies and confirming amounts and types of materials, supplies, and machinery to be used when necessary.
• Maintaining a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; developing and implementing disaster plans; by reinforcing Department of Health and Labor law regulations and enforcing systems, policies, and procedures
• Fostering great relationships and assisting with restaurant partners, 3rd party delivery drivers, vendors and being a key part of our member services team providing excellent support to our member partners.
• Addressing guest and restaurant partner concerns and issues in real time.

Supervisory (70%)

• Participating in recruiting, interviewing, selecting and onboarding new employees.
• Providing input and creating a weekly staff schedule and managing shift changes, sick calls, over time etc.
• Assisting General Manager in the performance management process. Including but not limited to: disciplining employees in accordance with Kitchen Uniteds work expectations policy and administering disciplinary action, including termination, as appropriate.
• Addressing employee, guest, and restaurant partner concerns and issues in real time.
• Providing input on 90 day, semi-annual and annual performance reviews for team members.
• Supporting the development of the team by leading through example and coaching the values and traits that we seek in all of our excellent Kitchen United employees.
• Assisting with training, coaching and delegating and apportioning work to your team to meet the highest of standards in service, cleanliness, food safety and task completion while providing clear direction & support to deliver them.
• Motivating your team to understand their role and team culture that we live & breathe while incentivizing and rewarding the best performers for outstanding contribution.

Requirements

• Successfully supervised operational teams for at least 1-3 years.
• Worked in a B2B/ B2C environment e.g., franchising, shared workplace, retail.
• Leadership skills including people management, motivation, and conflict resolution.
• Strength of character and charisma to handle difficult conversations & implement plans to support Kitchen Center and employee goals while addressing issue resolutions quickly & effectively.

Benefits

• We offer a MIX-full of benefits!
• Vacation days to enjoy some time off
• Sick days to get yourself better
• 401k Plan to plan for your future
• Medical, dental, vision covered for you the employee and adding your dependants is a low cost as well.

Kitchen United is headquartered in Pasadena, CA. This role is based on location at one of our Kitchen United centers as defined in the job title above.

Kitchen United is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of age, race, nationality, sexual orientation or gender identity, in compliance with all federal, state, and local law. Kitchen United will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances